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Field Technical Support

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelHigh School Diploma

Description

**Compusof México** We are looking for your talent as Field Technical Support in **Matamoros.** **Requirements:** * Technical degree in computer science, systems, or equivalent in a related field * Experience as a field engineer/technician in telecommunications, systems, technical support, or related areas (at least 6 months of experience) **Knowledge:** * Maintenance and repair of computer equipment. * Laser printers. * Telephony and networking (basic level). * Structured cabling (desirable). * Configuration of routers, switches, and network hubs. **Responsibilities:** * Diagnose faults reported by customers. * Replace components, track incidents, provide customer support, and close reports. * 100% FIELD WORK. **Job Responsibilities.** Timely resolution of incidents and/or technical fault requests reported by users, within the timeframes agreed upon with the client. **We Offer:** * Training as a Field Engineer. * Ongoing training. * Statutory benefits. * Per diems. * Per diem card. **Work Schedule:** 100% On-site field work Support for locations outside the employee's city of residence.

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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