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IT Support Operations Engineer
Indeed
Full-time
Onsite
No experience limit
No degree limit
Matamoros 129, Zona Centro, 87300 Heroica Matamoros, Tamps., Mexico
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Description

Summary: This role involves installing, configuring, testing, and maintaining operating systems and applications, monitoring performance, and ensuring system security. Highlights: 1. Installs, configures, and maintains operating systems and application software 2. Provides Tier 1 help desk/operations support for technical issues 3. Ensures safety and protection of servers, laptops, and desktop computers Littelfuse is one of America’s Best Mid\-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors… switches to fuses and more… we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2\.1 billion. The IT Support Engineer reports directly to the IT Team Lead. This person installs, configures, tests, and maintains operating systems, application software, and system management tools. Monitors and addresses application and system performance issues, collaborating with developers to implement solutions. Ensures the safety and protection of servers, laptop and desktop computers with up\-to\-date antivirus software. Installs, configures, and supports VPN access for end users. Provides Tier 3 level help desk/operations support. About the Role* Installs, configures, monitors, and maintains operating systems, application software, and system management tools. * Provides Tier 1 level help desk/operations support, handling escalated technical issues and providing advanced operational assistance. * Ensures the safety and protection of servers, laptops, desktop computers, and other devices by deploying and maintaining the latest antivirus software. * Supports remote users with VPN installations and provides ongoing support. * Other duties as assigned. ABOUT YOU* Bachelor of or university degree * One to two years of experience * Excellent time management abilities * Good analytic skills * High level of verbal and written communication skills * Highly organized with strong attention to detail

Source:  indeed View original post
Juan García
Indeed · HR

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