Heroica Matamoros Customer Service - Call Center Job Listings

Indeed

Director of Operations

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. The Director of Mexico Operations is responsible for leading across two manufacturing sites in Matamoros and Juarez. This role sets strategic direction and leads daily metrics to ensure they exceed all expectations for products across these sites. **Location:** This position is on\-site based in Matamoros, MX and will require travel to support our site in Juarez, MX. **WHAT YOU WILL EXPERIENCE IN THIS POSITION:** * Create, enhance, and complete strategies for operations, redefining plans to match the global Electrical Connections business strategy and meeting both short\- and long\-term goals. * Deliver expected results in five key areas: Safety, Quality, Delivery, Cost and Cash (SQDCC). * Address key operational performance opportunities and challenges and implement sustainable standard practices around Lean. * Drive Electrical Connections initiatives across all operations to reinforce the culture of continuous improvement which promotes communication, shared learning, intelligent risk taking, creating problem\-solving and teamwork. * Build talent including, development plan, coaching, mentoring and succession planning. * Drive productivity and automation funnel on an annual basis to deliver on business financial plans. * Champion Social Responsibility and Sustainability initiatives across both sites. * Serves on nVent’s Mexico Business Council. * Experience in operational management with expertise in areas such as: **Production:** Approve the resources vital for manufacturing operations in order to obtain the highest standards in production, quality, low cost and within the scheduled time, applying in the manufacturing process Lean Manufacturing philosophy, with understanding of Smart Factory process and implementation. **M** **aintenance:** Approve the introduction of new technology to achieve the needs of manufacturing and for all operations related to maintenance of buildings, machinery and equipment, and installation of new machinery and equipment for production. **Quality:** Ensure that the Area’s Manager develop and implement quality control programs (ISO) and improvements to the product / service, focusing on quality measures and key indicators to respond to customer requirements. **Materials:** Support strategies that Area’s Manager resolves to optimize the administration of MRO, MRP, planning, materials and logistics in coordination of sales, and distribution departments. **Lean Manufacturing:** Oversees the operational process improvements and office alignment with corporate management. Administers the internal home improvements on the ground in order to reduce costs and increase production capacity and customer satisfaction. A good view of End to End thinking is also key. **YOU HAVE:** * BA or BS degree in Business, Engineering or similar field required, MBA preferred. * 10\+ years’ experience in a production environment required, with 7\+ years of manufacturing operations management experience preferred. * Advanced knowledge of Lean Methodologies required; Lean Certification required. * Bilingual in Spanish and English required. * Travel between Matamoros and Juarez sites would be required. * Ability to lead through broad and deep practical experience, optimally building and managing relationships (both internal and external); ability to establish credibility with key business partners. * Knowledge of process improvement concepts and methods, with the flexibility and adaptability to accept, support, and deploy new processes in a changing business environment. * Effective communication skills and capacity to influence at both technical and leadership levels; strong written and verbal communication skills and interpersonal skills. **WE HAVE:** * A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day + nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry\-leading brands that are recognized globally for quality, reliability and innovation. + Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com . * Commitment to strengthen communities where our employees live and work + We encourage and support the philanthropic activities of our employees worldwide + Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money * Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being: + Innovative \& adaptable + Dedicated to absolute integrity + Focused on the customer first + Respectful and team oriented + Optimistic and energizing + Accountable for performance * Benefits to support the lives of our employees At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth. \#LI\-PF1 \#LI\-OnSite

Matamoros 129, Zona Centro, 87300 Heroica Matamoros, Tamps., Mexico

Negotiable Salary