Host/Hostess

Description

Job Summary: This position focuses on greeting guests, ensuring their comfort and well-being in dining areas, and maintaining service and cleanliness standards. Key Responsibilities: 1. Greet and seat guests professionally. 2. Maintain cleanliness and order in dining areas. 3. Collaborate as a team to achieve service goals. **Additional Information** **Job Number**26023934 **Job Category**Food and Beverage & Culinary **Location**Courtyard by Marriott Hermosillo, Periferico Oriente 1274, Hermosillo, Sonora, Mexico, 83290 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Greet guests and determine party size. Seat guests at clean, available tables; remove chairs; place clean, updated menus in front of each guest; etc. Escort guests through dining areas and provide assistance when needed. Move and arrange tables, chairs, and tableware; organize seating arrangements for groups with special needs. Ensure appropriate tableware is used and that each guest has a napkin, clean utensils, and any other items included in a standard place setting. Check menus to ensure they are current, clean, complete, and wrinkle-free. Maintain cleanliness of work areas throughout the day through consistent cleaning procedures. Monitor seat availability, service, safety, and guest well-being in dining areas. Comply with all company safety policies and procedures; report accidents, injuries, and unsafe working conditions to management; complete required safety training and obtain certifications. Ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; protect company property. Greet and acknowledge all guests according to company standards. Communicate clearly and professionally with others; answer telephones using proper protocol. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; listen to and respond appropriately to concerns raised by fellow employees. Ensure quality expectations and standards are met. Stand, sit, or walk for extended periods. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant work experience: No prior relevant work experience required; previous experience in foodservice environments is preferred. Supervisory experience: No supervisory experience required. License or certification: None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* At Courtyard, we are passionate about better meeting the needs of travelers worldwide. This passion inspired us to create the first hotel specifically designed for business travelers—and today’s Courtyard experience empowers guests, no matter the purpose of their trip. We are seeking individuals who strive to achieve their goals and are passionate about delivering a guest experience that goes above and beyond; who enjoy being part of a small yet ambitious team; and who love learning and continuously improving—all while having fun. By joining Courtyard, you join a portfolio of brands within Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** the best version of yourself.