Automotive Service Advisor

Description

Job Summary: Grupo Solana is seeking an Automotive Service Advisor with a passion for customer service to join its team, providing service reception, advisory support, and follow-up. Key Highlights: 1. Growth and development opportunity in the automotive sector. 2. Excellent work environment and continuous training. 3. Role focused on customer service and automotive advisory. GRUPO SOLANA | AUTOMOTIVE SERVICE ADVISOR At Grupo Solana, we continue growing and seek committed talent with a service-oriented attitude and passion for customer service to join our team as an Automotive Service Advisor. We are one of the country's most important automotive groups, present across multiple states and with over 70 years of experience in the automotive sector. **Main Responsibilities:** * Customer reception and service area assistance * Preparation and follow-up of repair orders * Advisory services regarding maintenance and repairs * Ongoing vehicle tracking while in the workshop * Vehicle delivery and explanation of completed work * Compliance with satisfaction and quality indicators **Requirements:** * Experience in customer service or automotive service advisory * Basic knowledge of automotive mechanics * Strong verbal communication skills and service orientation * Proficiency in computer use and Microsoft Office applications * Valid driver's license * Flexible availability for working hours **We Offer:** * Base salary * Statutory benefits * Continuous training * Growth and development opportunities * Excellent work environment . -Requirements- Minimum Education: High school diploma (Bachillerato General) 1 year of experience Driver's License: Class A Keywords: advisor, asesor, service