Job Summary: We are seeking Engineers with experience in technical support, maintenance, user support, and information security to perform various IT tasks. Key Highlights: 1. Opportunity for professional development and continuous training. 2. Resolution of hardware and software incidents. 3. Performance of preventive and corrective maintenance. We are looking for Engineers across several regions of the Mexican Republic · Technical degree in Systems or incomplete degree in Systems Engineering or related IT field. · Minimum 1 year of experience in technical support, maintenance, user support, and information security. · Perform preventive and corrective maintenance on computers and printers. · Knowledge of ticketing systems, networks, and backups. · Provide user support via ticketing tools. · Resolve hardware and software incidents on desktop computers. · Install applications, system images, and Windows operating systems. · Perform data backups. · Knowledge of VPN networks. Benefits and additional perks: - · Career and Life Plan, Continuous Training. · Travel Allowance · Statutory Benefits · Free English classes Employment Type: Full-time, Indefinite-term Salary: $10,000.00 - $11,000.00 per month Benefits: * Option for indefinite-term contract * Company-provided mobile phone Education: * Incomplete or ongoing higher technical degree (Preferred) Experience: * Technical support: 1 year (Required) Language: * English (Preferred) Work Location: On-site employment