Technical Support Assistant

Description

Job Summary: DB Soluciones is seeking a Technical Support Assistant to provide user support, analyze failures in computer equipment, and inspect security systems. Key Responsibilities: 1. Technical support ticket handling for internal users 2. Analysis of failures in computer equipment and physical security systems 3. Inspection of cameras, DVRs, alarm panels, and access control systems **DB Soluciones is seeking a Technical Support Assistant in Acapulco de Juárez, Guerrero** ----------------------------------------------------------------------------------- Technical Support Assistant Bachelor's degree in Computer Science, Information Technology, or related field; currently enrolled or incomplete degree Minimum 1 year of experience in a similar position Responsibilities: Technical support ticket handling for internal users Analysis of failures in computer equipment and physical security systems Inspection of cameras, DVRs, alarm panels, access control systems, and airlocks Work location: Acapulco Schedule: Monday to Friday, 8:00 AM to 6:00 PM, and Saturdays, 8:00 AM to 3:00 PM (100% on-site) WE OFFER: Salary of $12,000 net Statutory benefits **Desired education level:** High School Diploma **Desired experience level:** Mid-level **Departmental function:** Technology / Internet **Industry:** Financial Services *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0cebf43700005d008fbd37\&source\=indeed*