Service Technical Engineer Base location: Guerrero (Chilpancingo or Acapulco) Work arrangement: Home Office – Field (occasional travel) Salary: $18,000 gross (less taxes) Position objective Provide support and training to end users of analyzers and reagents, as well as perform preventive and corrective maintenance efficiently, ensuring timely and accurate diagnostics. Main responsibilities * Schedule and carry out preventive and corrective maintenance on time. * Respond to user requests and inquiries regarding the use of analyzers. * Support the sales team with technical demonstrations and explanations of equipment. * Operate software and computer programs for analyzers. * Proper preparation and use of reagents on various equipment. * Resolve technical issues remotely or on-site. * Ensure customers properly use the equipment. * Maintain records of training provided and issues resolved. * Actively participate in internal training and workshops. * Carry out actions defined by the Quality department. * Collaborate on special projects as required by the company. Required profile * Education: Biomedical Engineering, Chemistry and Biological Chemistry (QFB), Biochemistry, Chemistry, or related field. * Prior experience in maintenance of clinical analysis medical equipment (e.g., blood and urine analyzers). * Technical knowledge and ability to diagnose issues both on-site and remotely. * Effective communication skills for user training and support. Benefits * Gross salary of $18,000 (less taxes). * Statutory benefits (IMSS, vacation, vacation bonus). * 20-day Christmas bonus. * Major Medical Expense Insurance (starting from the 3rd month). * Savings fund. * Grocery vouchers. Job type: Full-time Salary: $18,000.00 per month Benefits: * Savings fund * Medical expense insurance * Grocery vouchers Work location: Hybrid remote in 39670, Adolfo López Mateos, Gro.