We are looking for talent with experience in conversational platforms, integration of LLMs, and deployment of intelligent solutions. This position is ideal for someone with strong technical ability, analytical thinking, and communication skills to collaborate with technical and institutional teams. Job Requirements Academic Background: • Bachelor's degree or Engineering in Systems, Computer Science, Information Technologies, or related field. Work Experience: • 2 to 4 years of experience in chatbot or virtual agent automation. • Previous experience in government or public sector projects is desirable. Required Technical Skills: Conversational Platforms: • Copilot Studio • Azure Bot Services / LLM orchestration • LLMs: OpenAI / Azure OpenAI Automation and Integration: • RAG implementation • Connectors to websites and PDFs • WhatsApp Business Platform, Instagram Messaging API Conversational Design and UX: • Design of conversational flows (fallbacks, ambiguity, guardrails) Observability: • Centralized logging, metrics, alerts Programming Languages and APIs: • Python and/or TypeScript (Node.js) • REST, Webhooks, OAuth 2\.0, JWT DevOps and Deployment: • Git, Azure DevOps • CI/CD • Docker (desirable experience with Azure) Privacy and Compliance: • Handling of personal data (PII) • Regulatory compliance • Inclusion of confidentiality notices in interfaces Interested candidates should send their updated resume to the email: diana.mejia@forteinnovation.mx Job Type: Full-time Salary: $19,714\.11 \- $30,154\.62 per month Benefits: * Medical expense insurance * Life insurance * Additional vacation days or paid leave Work Location: Remote hybrid in Silao, Gto.