Control Desk Analyst

Description

Position Summary: Administer, control, and generate service documentation while providing customer service, updating document backups, and performing general administrative tasks. Key Responsibilities: 1. Service and documentation administration and control 2. Customer service and service coordination 3. General assistance to management and administrative tasks ***SOS Servicios León is seeking: Control Desk Analyst (CdA MIP)*** You will perform the following activities: \- Administer, control, and generate documentation for the services offered by the company. \- Provide customer service to schedule and coordinate services according to customers' needs, maintaining an active and updated service calendar. \- Update document backups, process paperwork and requisitions, manage quotations and service orders. \- Prospect and serve customers, ensuring timely follow-up. \- Ensure smooth office operations by performing administrative tasks and providing general assistance to management, as well as drafting corresponding reports. ***Requirements:*** \- Gender: Unspecified \- Maximum age: 45 years \- Sales experience required \- Experience managing personnel \- Bachelor's degree (in progress or completed) \- Organizational, communication, and problem-solving skills \- Solid knowledge of intermediate/advanced Excel *Work location: Parques del Sur* *Salary negotiable based on experience* *Working hours: 8:30 AM – 6:00 PM, Saturdays 8:30 AM – 3:00 PM* *Interested candidates please send CV to 4775115714 with HR* Employment type: Full-time, Indefinite term Salary: $9,800.00 \- $10,000.00 per month Benefits: * Option for indefinite-term contract Work location: On-site employment