At Grupo Castores we are looking for your talent as a "Help Desk Analyst" Required Experience: \- Equipment installation Activities to perform Attend and follow up on support calls and emails regarding different questions, reports, or requests from internal users related to support topics. \- Create and manage Tickets \- Computer maintenance \- Software installation \- Configuration of printers and email accounts. Password resets: \- Guide users on possible technical failures in their servers Education: Bachelor's degree in Computer Engineering, Information Technologies, or related fields. Knowledge \- Basic support skills Schedule: \- Monday to Friday from 9:00 am to 7:00 pm \- Saturdays from 9:00 am to 2:00 pm \- Availability to travel if necessary We Offer: \- Salary: $2,800 weekly initially, with opportunity for salary scale increase \- Job stability and growth \- Life and career plan \- Benefits exceeding legal requirements \- Weekly payments \- Agreements with various companies \- Dining facility \- Events and recognitions DON'T HESITATE ANY LONGER AND APPLY NOW! Job Type: Full-time Salary: From $2,800.00 per week Benefits: * Savings fund * Employee discounts * Discounts and preferential prices * Company parking * Free parking * Employee referral program * Medical expense insurance * Life insurance * Company phone Work Location: On-site employment