**LOCATION:** CAZONEZ HIGHWAY KM 50, 4706 BETWEEN PLAZA GRAN PATIO STREET AND KM 47, LA RUEDA NEIGHBORHOOD, ZIP CODE 93306, POZA RICA, VERACRUZ * Bachelor’s degree or Engineering degree in Computer Systems (completed or incomplete) * Minimum 1 year of experience in technical support * Valid official identification Required knowledge and experience: * End-user technical support * Point-to-point Windows equipment migration * Data backup * Image installation using tools such as Clonezilla, Symantec Ghost, Acronis True Image, among others * Windows Registry Editor proficiency * Basic networking knowledge (IP, DNS, WINS, configuration) * Installation and configuration of peripherals: printers, pinpads, scales, scanners * User-based permission management * Antivirus configuration * On-site evidence collection and service signature * Execution of procedures following technical guidelines Additional skills: * Leadership * Team coordination * Customer service and oral problem resolution Required tools: * 32 GB USB drive We offer: * WEEKLY PAYMENTS Position type: Full-time Salary: Starting at $350.00 per day Workplace: On-site employment