Customer Service Representative

Description

Job Summary: We are seeking a professional for the Customer Service position, focused on customer interaction, support, and order follow-up, with skills in problem analysis and resolution. Key Highlights: 1. Focus on customer service and support 2. Goal-oriented and action-driven work 3. Problem analysis and resolution We currently have the **CUSTOMER SERVICE** position based in Silao, Guanajuato. **Requirements** **Education:** **Completed degree** **Gender:** Not specified **Experience:** 2 to 4 years in customer service **Competencies:** * Customer Focus * Sense of Urgency * Goal-Oriented Work * Action Orientation * Ability to Work Under Pressure * Problem Analysis and Resolution **Technical Competencies:** * Proficiency in Microsoft Office (Excel pivot tables, lookup functions), Word, PowerPoint, SAP **Responsibilities** * Customer service * Delivery confirmations * Quotations in systems with appropriate supporting documentation * Documentation of purchase orders * Order entry and tracking