IT Supervisor

**IT Help Desk Supervisor** **Location**: Zona Centro/Rio, Tijuana, Mexico. **Work shift**: Full\-time (On site) **Schedule**: Monday–Friday bet
- Lead IT Help Desk teams
- Manage network infrastructure
- Advanced English/Spanish required

**OBJECTIVE** Coordinate the proper distribution of VA product inventory to assigned customers, minimizing stockouts and overstock to increase sales and ensure end-consumer satisfaction. **RESPONSIBILITIES:** * Ensure the replenishment formula complies with inventory minimum and maximum parameters * Monitor and communicate factors that directly or indirectly impact the point of sale * Collaborate with the Key Account Executive to identify impacts on cataloging strategy (by region, format, and store) and recommend improvements * Work with the operations team to reconcile physical inventory against theoretical inventory at the point of sale * Actively participate in internal demand planning and consistently meet agreed response timelines with each customer **EXPERIENCE:** 2 verifiable years in replenishment and perishable goods sales roles 2 years of demonstrated proficiency and experience using **CPFR** and **Retail Link** Logistics, sales strategies, and demand planning **SOFT SKILLS:** Effective communication, strong negotiation ability, adaptability, and a focus on timely follow-up **STATUTORY BENEFITS** 30-day year-end bonus; 8.5% savings fund; annual performance bonus (15 days); life insurance; major medical insurance; funeral assistance; perfect attendance days; special discounts at Salud Digna and Sukarne,

Juan García
Indeed · HR