Support Engineer

Description

Job Summary: We are seeking a passionate Junior Software Engineer focused on problem-solving to enhance C# applications and provide specialized technical support to customers. Key Highlights: 1. C# application development and maintenance 2. SQL query management and optimization 3. Technical support to customers with excellent interpersonal skills Job Description We seek a Junior Software Engineer passionate about problem-solving and possessing excellent interpersonal skills. You will serve as the bridge between our technology and our customers’ success—responsible for both continuously improving our C# applications and delivering specialized technical support to users of our tools. Main Responsibilities Development and Maintenance: Perform bug fixes and minor enhancements on existing applications using C#. Data Management: Execute and optimize SQL queries for report generation, database inconsistency correction, and operational process support. Technical Support: Handle customer support tickets remotely or in person, explaining technical solutions clearly and courteously. Documentation: Maintain up-to-date knowledge bases and user manuals to reduce recurring incidents. Technical Requirements Education: Recently graduated or in final semesters of a degree program in Systems Engineering, Computer Science, or related field. Programming Languages: Solid knowledge of C# (.NET). Databases: Experience with SQL Server or MySQL (queries, joins, basic stored procedures). Soft Skills: Excellent verbal and written communication, empathy toward customers, and ability to work under pressure during critical incidents.-Requirements- Minimum education: Higher education - Bachelor's degree years of experience Keywords: engineers, ingeniera, ing, engineer, apoyo, support, soporte