Description
Job Summary:
We are seeking a Collections Agent to ensure an extraordinary experience for patients in the management of Diabetes and Hypertension, with strong negotiation skills and a goal-oriented mindset.
Key Responsibilities:
1. Ensure an extraordinary patient care experience
2. Agility and courtesy in negotiation
3. Focus on goal achievement
At Clínicas del Azúcar, you will be the person ensuring our customers/patients enjoy an extraordinary experience in their care and in the management of Diabetes and Hypertension.
Join our great team as: **Collections Agent**
Branch: **Patient Support Center**
**Work Location and Schedule Required:**
* On-site work at OAS3 (Guadalupe municipality)
* Monday to Friday, fixed schedule (9 AM to 6 PM)
* Saturday from 9 AM to 2 PM
* Rest days: fixed Sundays and official holidays.
* On certain days each month (especially during month-end closing), remote work may be possible; a computer and internet connection will be required.
**Required Profile:**
* Minimum one year of experience in collection agencies.
* Strong verbal communication skills, agility and courtesy in negotiation.
* Goal-oriented focus (call volume, recovery amount).
* Proficiency in computer use and email.
**Address:** Guadalupe, Nuevo León
Salary: $10,000\.00 per month
Workplace: On-site employment