Job Summary: We are seeking a Commercial Administrative Assistant to provide administrative and operational support, with a focus on policy management, customer service, and internal efficiency. Key Highlights: 1. Administrative and operational support to the commercial area 2. End-to-end insurance policy management and customer service 3. Integration into a dynamic team focused on service An insurance-specialized company is looking for a **Commercial Administrative Assistant** who wishes to join a dynamic team committed to customer service. **JOB OBJECTIVE** Provide administrative and operational support to the commercial area, ensuring control and tracking of policies, customers, and internal processes, thereby contributing to operational efficiency and business continuity. **MAIN RESPONSIBILITIES** **Insurance Policy Management** * Quotation via insurance company portals * Tracking of issuance, renewals, cancellations, and endorsements * Monitoring of policy expiration dates and continuity **Information Administration and Control** * Registration and updating in CRM and administrative systems * Organization of physical and digital files * Document control **Customer Service and Follow-up** * Telephone support and follow-up on requests * Scheduling coordination for the commercial area * Liaison with insurance companies until completion of procedures **Administrative Support** * Receipt, payment, and documentation control * Assistance in preparing quotations * General support to the commercial area **REQUIREMENTS:** * Education: Technical high school diploma, technical degree, or bachelor’s degree * Experience: 1–3 years in **administrative / commercial / insurance roles** * Proficiency in Excel and Microsoft Office suite * CRM experience (preferred) * Insurance sector experience (preferred but not mandatory) * Key competencies: Organization and attention to detail, Tracking and control, Effective communication, Customer service orientation, Multitasking ability. **COMPENSATION:** * Monthly salary of **$15,000 net (fee-based arrangement)** * Job stability * Statutory benefits * Working Hours: Monday to Friday \| 8:00 a.m. to 5:00 p.m. * Work Location: San Pedro Garza García (near Gomez Morín) Salary: $13,000\.00 \- $15,000\.00 per month Application Question(s): * How many years of experience do you have in administrative tasks (information control, follow-up, documentation, customer service)? * Do you have experience working with insurance policies (quotation, issuance, renewals, or follow-up)? * What is your level of Excel proficiency? * Have you held a position requiring simultaneous follow-up on multiple customers, procedures, or processes? * Are you able to commute daily to the San Pedro (Gómez Morín) area from Monday to Friday, 8:00 a.m. to 5:00 p.m.? Workplace: On-site employment