189 Sales - Outbound in Jalisco lowest at $2080.0+

Telephone Collections Officer65202402766082120

Job Summary: We are seeking a responsible and organized Telephone Collections Officer to recover overdue accounts, follow up on accounts, and communicate with clients. Key Highlights: 1. Experience in telephone collections or portfolio management. 2. Negotiation skills and ability to handle objections. 3. Results-oriented mindset and ability to work under pressure. **Join our team as a Telephone Collections Officer!** **Work Location:** Guadalajara, Jalisco ### **Job Description** We are looking for a responsible, organized, and results-driven individual to join our team as a **Telephone Collections Officer**. You will be responsible for recovering overdue accounts, following up on assigned accounts, and communicating effectively with clients to ensure achievement of established goals. ### **Responsibilities** * Analyze credit files to identify the status of each account. * Conduct extrajudicial collections in accordance with internal guidelines. * Negotiate payment agreements with clients. * Record all actions taken in the internal system. * Maintain updated information for report generation. * Meet recovery targets for assigned portfolio. ### **Requirements** * Experience in telephone collections or portfolio management (minimum 6 months to 1 year). * Basic PC and tracking system proficiency. * Negotiation skills and ability to handle objections. * Minimum education level: **High School Diploma**. * Results-oriented mindset and ability to work under pressure. ### **We Offer** * Base salary plus productivity bonus. * Statutory benefits from day one. * Major medical expense insurance after 3 years. * Life insurance after 5 years. * One Friday per month with a half-day off. ### **Working Conditions** **Rotating Schedule:** * Week 1: Monday to Friday, 8:00 a.m. to 5:00 p.m. * Week 2: Monday to Friday, 10:00 a.m. to 7:00 p.m. * *(Both shifts include a 1-hour lunch break)* * Two Saturdays per month, 9:00 a.m. to 2:00 p.m. ### **Application** Apply through this channel and become part of our team.

C. A las Cumbres 121A, Col Benito Juarez, Residencial Cordilleras, 45020 Zapopan, Jal., Mexico

Indeed

Call Center Executive

Job Summary: A leading company specializing in medical education is seeking a Call Center Executive to contact, inform, and follow up with physicians, ensuring professional communication focused on conversion. Key Highlights: 1. Professional phone contact and follow-up with physicians. 2. Ongoing training on products and academic events. 3. Opportunity for growth within the company. **Anser seeks a Call Center Executive at Country Club – Guadalajara, Jalisco** --------------------------------------------------------------------------------- **A leading company dedicated to medical education and distribution of regenerative medicine** We’re looking for your talent! **Call Center Executive** **Job Objective:** Contact, inform, and conduct phone follow-ups with physicians regarding invitations, registration, and attendance confirmation for academic events, conferences, and certifications organized by RCG, ensuring professional, clear, and conversion-oriented communication. **Requirements:** Minimum education: Completed high school or incomplete bachelor’s degree. Minimum 1 year of experience in call centers, phone support, or follow-up activities. Experience working with physicians, the healthcare sector, or academic events is desirable. Excellent verbal communication skills, clear diction, and proper spelling. Basic proficiency in Excel, email, and WhatsApp Web. **Main Responsibilities:** Make phone calls to physicians to invite them to academic events. Clearly explain the event’s objective, academic value, and logistics. Follow up on registrations, enrollments, and confirmations. Resolve inquiries regarding dates, times, formats, and access details. Send information via WhatsApp and email (links, reminders, recordings). Record the status of each contact in the database. Identify and report recurring issues or questions from physicians. Meet targets for contact volume, confirmations, and attendance. **We Offer:** Base salary: $12,000 + commissions. All statutory benefits. Ongoing training on products and academic events. A professional and stable work environment. Opportunity for growth within RCG. Work location: Avenida de las Américas, Colonia Country Club, Guadalajara, Jal. Working hours: Monday–Friday, 9 a.m. to 5 p.m. **Desired Education Level:** Upper Secondary Education **Desired Experience Level:** Mid-Level **Departmental Function:** Customer Service **Industry:** Hospitals and Healthcare *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69767a8d6a00003b00c612fe&source=indeed*

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

$MXN 12,000/year

Home and Telephone Collections Officer65202402561409122

Indeed

Home and Telephone Collections Officer

Job Summary: We are seeking organized and responsible individuals to conduct home visits, deliver legal documents, investigate and negotiate with borrowers, and manage telephone and home-based collections. Key Highlights: 1. Dynamic work involving home visits and collections management. 2. Opportunity to negotiate and interact with customers. 3. Own vehicle and valid driver's license are mandatory. **️ Home and Telephone Collections Officer GUADALAJARA️** We are seeking organized and responsible individuals to deliver legal documents in person at various addresses. Interest in telephone and home-based negotiation and collections. **Responsibilities:** ✔️ Conduct home visits to deliver, retrieve, and document notifications, invitation letters, demands, and summonses; locate borrowers, verify addresses, and obtain necessary information for the collections process. ✔️ Conduct investigations aimed at locating borrowers. ✔️ Locate, contact, and negotiate with borrowers. ✔️ Record and report collection activities. ✔️ Telephone management of payment reminders, negotiations, and follow-ups. **Requirements:** ✅ Prior experience in courier services and telephone collections is preferred. ✅ **Own motorcycle or car (MANDATORY).** ✅ Valid driver's license ✅ Knowledge of geographic areas and addresses. ✅ Strong organizational skills and courteous demeanor. **Benefits:** Base salary according to experience Weekly fuel allowance. Bonuses for meeting objectives Statutory benefits. One half-Friday off per month If you are interested in a dynamic and well-compensated job, we look forward to welcoming you!

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

Gestor domiciliario y telefónico65192073682307123

Indeed

Gestor domiciliario y telefónico

Summary of the Position: We are looking for organized and responsible individuals to conduct home visits, manage telephone collections, and negotiate with borrowers. Key Highlights: 1. Conducts home visits to deliver and document notifications. 2. Investigates and locates borrowers for the collection process. 3. Negotiates and follows up on payments by phone. **️ Home and Telephone Collections Officer GUADALAJARA️** We are seeking organized and responsible individuals to deliver legal documents in person at various addresses. Interest in telephone and in-person negotiation and collections. **Responsibilities:** ✔️ Conduct home visits to deliver, collect, and document notifications, invitation letters, demands, and summonses; locate borrowers, verify addresses, and obtain necessary information for the collection process. ✔️ Conduct investigations aimed at locating borrowers. ✔️ Locate, contact, and negotiate with borrowers. ✔️ Record and report collection activities. ✔️ Telephone management of payment reminders, negotiations, and follow-ups. **Requirements:** ✅ Prior experience in courier services and telephone collections preferred. ✅ **Personal motorcycle or car (MANDATORY).** ✅ Valid driver’s license. ✅ Knowledge of geographic areas and addresses. ✅ Strong organizational skills and courteous demeanor. **Benefits:** Base salary according to experience. Weekly fuel allowance. Bonuses for meeting objectives. Statutory benefits. One half-Friday off per month. If you are interested in a dynamic and well-compensated position, we look forward to hearing from you!

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

Indeed

Sales Advisor

Job Summary: Sears is seeking a Sales Advisor with a passion for service, results-oriented mindset, and desire for stability to advise customers and manage quotations. Key Highlights: 1. Real professional development opportunities 2. Ongoing training 3. Recognition of effort and commitment to your development **SEARS is hiring a Sales Advisor in Centro – Guadalajara, Jalisco** ------------------------------------------------------------------ **We are hiring at Sears Guadalajara Centro** **Position: Sales Advisor** At **Sears Guadalajara Centro**, we seek individuals passionate about sales, with a service-oriented attitude and results-driven mindset, who desire job stability and real development opportunities. If your goal this year is to **increase your income and advance professionally**, this position is for you. ### **What will you do?** * Provide personalized customer service and advice on the sales floor and via telephone. * Prepare quotations according to customer needs. * Conduct post-sale follow-up to ensure a positive shopping experience. ### **Profile we are looking for** * Completed high school education. * Minimum 1 year of sales experience (in-person or call center). * Basic Excel skills. * Strong communication skills, service-oriented attitude, and goal-focused mindset. ### **What we offer** * Monthly base salary. * **Uncapped commissions: 4% on your sales.** * Bonuses for achieving targets. * Statutory benefits from day one. * Ongoing training and professional growth plan. ### **Additional Benefits** * 10% food vouchers. * 10% savings fund. * Educational scholarships and eyewear support. * Exclusive discounts at Sears, Sanborns, Claroshop, Mixup, Dax, and other Grupo Carso companies. ### **Are you interested?** Send us your CV through this channel and our **Selection Team** will contact you to continue with the process. **This could be the year you achieve new professional goals.** At **Sears**, your effort is recognized and your development is part of our commitment. **We look forward to your application!** **Desired education level:** Upper Secondary **Desired experience level:** Mid-level **Departmental function:** Commercial / Sales **Industry:** Retail *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6973b0785300003d000eeea4\&source\=indeed

Av. 16 de Septiembre 3, Zona Centro, 44100 Guadalajara, Jal., Mexico

$MXN 4/hour

Customer Service for Restaurants and Hotels (Orders)65182498670595125

Indeed

Customer Service for Restaurants and Hotels (Orders)

Job Summary: We are looking for someone who enjoys serving HORECA customers, tracking orders, and keeping everything organized, with experience in customer service or order management. Key Highlights: 1. Direct customer service for HORECA clients and accurate order entry 2. After-sales follow-up and constant communication with logistics 3. Support in customer retention and basic document control **2P Capital Humano is seeking Customer Service for Restaurants and Hotels (Orders) in Del Fresno – Guadalajara, Jalisco** -------------------------------------------------------------------------------------------------------------------- **Customer Service for Restaurants and Hotels (Orders)** If you come from a dynamic environment (restaurants, commercial call centers, distributors, internal sales) and enjoy **being at the center of operations**, this opportunity may be right for you. We are looking for someone who enjoys serving customers, tracking orders, and keeping everything organized. ### **Your day-to-day responsibilities will include:** Direct customer service for HORECA clients Clear and accurate order entry After-sales follow-up Constant communication with warehouse and logistics Basic document and report control Support in customer retention ### **Profile we are seeking:** Experience in customer service or order management Strong communication skills and attention to detail Ability to handle multiple tasks simultaneously Basic or intermediate Excel proficiency Salary: $15,000 gross + bonuses Location: Av. del Fresno (onsite) Fixed schedule: Monday to Friday, 7:00 AM to 4:00 PM | Saturdays, 7:00 AM to 2:00 PM **Desired education level:** High School Diploma **Desired experience level:** Mid-level **Departmental function:** Customer Service **Industry:** Food Production **Skills:** * Order entry * Dynamic * Empathetic *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6973ce326700002700e76ee3&source=indeed

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

$MXN 15,000/year

TELEPHONE ADVISOR – CUSTOMER SERVICE65172774594690126

Indeed

TELEPHONE ADVISOR – CUSTOMER SERVICE

Job Summary: We are seeking a telephone advisor for customer service and service management, with no sales responsibilities, focused on providing support and scheduling visits. Key Highlights: 1. Customer-focused role with telephone and messaging support 2. Request management and appointment scheduling for visits 3. Sales-free environment We urgently need a telephone advisor responsible for answering calls and assisting customers—NO SALES! Location: Inside Concentro Mall **WE OFFER:** * Monthly gross salary ranging from $12,000 to $14,000, depending on experience and attitude * Statutory benefits * Minor medical pet insurance * Life insurance * Funeral expense insurance * Agreements with institutions **RESPONSIBILITIES:** * Customer assistance * Service review * Telephone and messaging support * Requesting and scheduling home visits for customers * Recording calls and messages regarding handled customer requests **REQUIREMENTS:** * Minimum 1 year of customer service experience * Education: High school diploma * Flexible availability for work hours * Basic knowledge of Microsoft Office suite **SCHEDULE:** Only 5 working days per week, Monday to Saturday, from 10:00 a.m. to 6:00 p.m. 1 weekday off Sunday coverage required **HOW TO APPLY?** Submit your application through this channel or send your CV or application to **33 3957 0250** Job Type: Full-time, Indefinite-term contract Salary: $12,000.00 – $14,000.00 per month Benefits: * Gym discount * Option for indefinite-term contract * Medical expense insurance Workplace: On-site employment

Av. de San Juan 297, Granja, 45010 Zapopan, Jal., Mexico

$MXN 12,000-14,000/year

CALL CENTER CUSTOMER SERVICE - LP GAS65172764611203127

Indeed

CALL CENTER CUSTOMER SERVICE - LP GAS

Job Summary: We are seeking a call center customer service agent to answer calls, provide accurate information, record data, and follow up on cases while maintaining a professional attitude. Key Points: 1. Answer calls and provide clear information about products/services. 2. Record information and follow up on cases until resolution. 3. Maintain a professional and customer-oriented attitude. DESCRIPTION We are hiring for Customer Service Call Center at LP Gas Distributor! **Schedule:** Monday to Friday, 1:00 pm to 9:00 pm Sundays, 8:00 am to 2:00 pm **Work Location:** Plaza Acueducto, Col. Lomas del Bosque, Zapopan **Salary:** $2,500 weekly net + Statutory Benefits. **Requirements:** Completed high school diploma (minimum). Previous call center experience (preferred). Basic computer and/or CRM system skills. Typing speed. Schedule availability. Knowledge of customer service processes. **Responsibilities:** * Answer incoming and/or outgoing calls as required by operations. * Provide clear and accurate information about products or services. * Accurately and promptly enter information into the system. * Follow up on open cases until resolution. * Meet performance metrics (AHT, NPS, quality, attendance). * Escalate incidents when necessary. * Maintain a professional and customer-oriented attitude at all times. INTERESTED CANDIDATES MAY APPLY THROUGH THIS CHANNEL OR SEND CV TO yemcwork24@gmail.com OR CONTACT: 3325209844

C. A las Cumbres 121A, Col Benito Juarez, Residencial Cordilleras, 45020 Zapopan, Jal., Mexico

$MXN 2,500/month

CALL CENTER CUSTOMER SERVICE - LPG GAS65172761393922128

Indeed

CALL CENTER CUSTOMER SERVICE - LPG GAS

Job Summary: We are seeking a Customer Service Representative for a Call Center to handle incoming calls, provide information, record data, and follow up on cases with a professional attitude. Key Points: 1. Customer service in Call Center for LPG gas distributor 2. Completed high school education and basic computer skills 3. Development of customer service skills and case follow-up DESCRIPTION We are seeking a Customer Service Representative for the Call Center department at an LPG gas distributor! **Schedule:** Monday to Friday, 1:00 pm to 9:00 pm Saturdays, 7:00 am to 5:00 pm **Work Location:** Plaza Acueducto, Col. Lomas del Bosque, Zapopan **Salary:** $2,500 weekly net + Statutory benefits. **Requirements:** Completed high school education (minimum). Previous experience in call centers (preferred). Basic computer skills and/or CRM system knowledge. Data entry speed. Flexible availability for schedule. Knowledge of customer service processes. **Responsibilities:** * Handle incoming and/or outgoing calls as required by operations. * Provide clear and accurate information about products or services. * Accurately and promptly enter information into the system. * Follow up on open cases until resolution. * Meet performance metrics (AHT, NPS, quality, attendance). * Escalate incidents when necessary. * Maintain a professional and customer-oriented attitude at all times. INTERESTED CANDIDATES SHOULD APPLY THROUGH THIS PLATFORM OR SEND CV TO yemcwork24@gmail.com OR CONTACT: 3325209844

C. A las Cumbres 121A, Col Benito Juarez, Residencial Cordilleras, 45020 Zapopan, Jal., Mexico

$MXN 2,500/month

Telephone Advisor Plaza Concentro65165745896065129

Indeed

Telephone Advisor Plaza Concentro

Job Summary: We are looking for a Telephone Advisor to provide customer service on a part-time basis, including training. Key Points: 1. No experience required; training provided 2. Flexible schedules available 3. Option for an indefinite-term contract **Vacancy: Telephone Advisor** Plaza Concentro, Zapopan Shifts of 6 and 7 hours Monthly salary: **$7,888 to $10,069** Days off: ✔ **Fixed Sunday** (Excellent Customer) ✔ Or weekday day off (Customer Service) IMMEDIATE HIRING No experience needed—we train you Send WhatsApp 33\-17\-51\-35\-92 Job type: Part-time, Indefinite term Salary: $7,888\.00 \- $10,069\.00 per month Expected hours: 36 to 42 per week Benefits: * Study support * Gym discount * Discounts and preferential pricing * Flexible schedules * Option for an indefinite-term contract * Referral program Education: * Completed secondary school (Preferred) Work location: On-site employment

Av. Ignacio L Vallarta 6245, Granja, 45010 Zapopan, Jal., Mexico

$MXN 7,888-10,069/month

Operations Manager (call center)651389768670741210

Indeed

Operations Manager (call center)

**About the Operations Manager position** We are looking for an experienced Operations Manager to help us with planning, directing and coordinating our company’s operations. Your responsibilities will include improving efficiency, performance, productivity and profitability using effective approach and tactics. Besides, you will lead a team of managers, training managers, and other administrative personnel. **Operations Manager responsibilities are:** * Monitor company's operations and analyze their metrics, such as: cost effectiveness, time, correctness and so on * Review and optimize existing operational systems, processes and best practices * Oversee the compliance of operations with specifications and quality requirements * Work to support the achievement of company’s strategic and operational objectives * Analyze financial data/statements and use them to improve profitability * Conduct quality controls and monitor production KPI’s * Organize materials purchases, inventory planning and ensure warehouse efficiency * Recruit, train, supervise and appraise human resources * Interact with clients and personnel to retrieve the feedback **Operations Manager requirements are:** * 3\+ years' experience of working on an Operations Manager position * Profound experience with business and financial procedures, including budgets, forecasting etc. * Profound experience of budget development and oversight * Excellent understanding of organisational effectiveness and operations management * Basic IT skills, including experience with databases, MS Office and so on * Strong leadership and organisational skills with ability to effectively communicate with all levels of the organisation * BS degree in operations management or other related area Tipo de puesto: Tiempo completo Sueldo: $34,000\.00 al mes Lugar de trabajo: remoto híbrido en 45110, Villa la Cima, Jal.

Av. Patria 1251, Uag, 45110 Zapopan, Jal., Mexico

$MXN 34,000/year

Bilingual Legal Intake Assistant (On-Site) – Guadalajara | 17K651727710425631211

Indeed

Bilingual Legal Intake Assistant (On-Site) – Guadalajara | 17K

Summary: This role supports U.S. attorneys and paralegals by handling client communication, case documentation, and administrative legal tasks in a professional environment. Highlights: 1. Supports U.S. attorneys and paralegals with daily legal operations 2. Provides paid training and clear career development opportunities 3. Offers a structured and supportive work environment **Bilingual Legal Support Assistant – On\-Site Job in Guadalajara, Mexico** **Salary:** $15,000–$17,000 MXN net per month *(based on English proficiency and experience)* **Job Type:** Full\-Time \| **100% On\-Site Position** **Location:** **Guadalajara, Jalisco, Mexico** **Benefits:** Full legal benefits \+ Paid training **Now Hiring: On\-Site Bilingual Job in Guadalajara** Are you a **bilingual professional (English/Spanish)** looking for a **stable, long\-term, on\-site job in Guadalajara, Jalisco**? Join a **U.S.\-based law firm operating in Mexico** and begin your professional career in the legal field — **no prior legal experience required**. This is a **fully on\-site position in Guadalajara**, ideal for candidates seeking structure, stability, and professional growth. We provide **paid training**, a supportive work environment, and clear career development opportunities. **Position Overview** We are seeking a **Bilingual Legal Support Assistant (On\-Site in Guadalajara)** with strong communication skills, customer service experience, and advanced English proficiency. This role supports U.S. attorneys and paralegals by handling client communication, case documentation, and administrative legal tasks. **Important:** This position is **100% presencial in Guadalajara, Jalisco**. Remote or hybrid work is not available. **Key Responsibilities** * Handle inbound and outbound calls in **English and Spanish** * Communicate professionally and empathetically with U.S.\-based clients * Provide case updates following legal procedures * Maintain accurate documentation and organized client records * Support attorneys and paralegals with daily legal operations * Use CRM systems and internal legal platforms **Requirements** * **Fluent English and Spanish (spoken and written)** * **English level directly impacts salary range** * Minimum **1 year of customer service or call center experience** * Strong communication and active listening skills * Organized, proactive, and detail\-oriented * Must **reside in Guadalajara, Jalisco** * **Full\-time availability (Monday–Friday)** * Ability to work **100% on\-site** **Plus (not required):** * Experience with CRM systems * Administrative or legal background **What We Offer** * **Salary: $15,000–$17,000 MXN net/month** *(final offer depends on English level and experience)* * **100% on\-site position in Guadalajara** * Full legal benefits: * IMSS * Paid vacation * Aguinaldo * **Paid legal training – no experience needed** * Long\-term career path within an international law firm * Professional, structured, and supportive work environment **Required Documents for Fast\-Track Hiring** To speed up the hiring process, please have ready: * RFC * Constancia de Situación Fiscal 2025 *(Régimen Sueldos y Salarios)* * CURP * NSS (IMSS) * Official ID * Proof of Address **Why Apply?** * Stable **full\-time on\-site job in Guadalajara** * Ideal for bilingual professionals seeking long\-term growth * Work directly with a **U.S. law firm** * No legal experience required — **we train you** * Competitive salary based on your **English proficiency** If you are looking for a **presential bilingual job in Guadalajara**, this opportunity is for you. **Apply today and start your professional career in an international legal environment.** Job Type: Full\-time Pay: $15,000\.00 \- $17,000\.00 per month Application Question(s): * Por favor, déjanos tu número telefónico: * Por favor, déjanos tu correo electrónico: * ¿Radicas dentro de la ZMG? Work Location: In person

Av. Chapultepec Nte. 113C, Col Americana, Ladron De Guevara, 44600 Guadalajara, Jal., Mexico

$MXN 15,000-17,000/year

Bilingual Intake Specialist – On-Site651727700419861212

Indeed

Bilingual Intake Specialist – On-Site

Summary: This role involves handling client communication in English and Spanish, collecting information, and accurately entering data into case management systems. Highlights: 1. Serve as first point of contact for clients in a professional environment 2. Engage in structured administrative tasks and client communication 3. Collaborate with team members for smooth daily operations **Bilingual Intake Specialist – On\-Site Job in Guadalajara, Jalisco** **Location:** Guadalajara, Jalisco, Mexico (100% On\-Site – Not Remote) **Schedule:** Full\-Time \| 5 Days per Week \| In\-Office **Monthly Salary:** $13,000 – $16,000 MXN *(Based on English proficiency and experience)* **English Level Required:** Advanced / Fluent **Position Overview** We are currently hiring a **Bilingual Intake Specialist in Guadalajara, Jalisco** for a **fully on\-site position**. This role is ideal for professionals with strong English skills who enjoy structured administrative work and client communication. As a **Bilingual Intake Specialist**, you will serve as the first point of contact for clients, handling inbound calls in **English and Spanish**, collecting essential information, and accurately entering data into our intake and case management systems. **Important:** This is a **presential (on\-site) position in Guadalajara**. Remote or hybrid work is not available. **Key Responsibilities** * Answer inbound calls in **English and Spanish** with professionalism and empathy. * Conduct client intake interviews and gather accurate personal and case information. * Enter data into CRM and intake systems with high attention to detail. * Perform administrative tasks related to the intake process. * Follow structured workflows and internal procedures. * Maintain confidentiality and professionalism at all times. * Collaborate with team members to ensure smooth daily operations. **Requirements** * **Advanced English level (spoken and written)** – salary depends on English proficiency. * Strong organizational and communication skills. * Ability to work in a **fast\-paced, high\-volume environment**. * Comfortable multitasking while using multiple computer systems. * Ability to work **on\-site in Guadalajara, Jalisco**. **Preferred Experience** * Minimum **1 year of experience** in: * Customer service * Call center roles * Administrative positions * Intake or client support roles * Experience with CRM systems or data entry preferred. * Experience working with U.S.\-based companies or legal intake is a plus (not required). **Required Documentation** * RFC * Constancia de Situación Fiscal 2025 * CURP * NSS * Valid government\-issued ID * Proof of address **What We Offer** * **On\-site job in Guadalajara, Jalisco** with long\-term stability. * Competitive monthly salary **based on English level and experience**. * Professional bilingual work environment. * Clear processes and structured workflows. * Supportive leadership and team collaboration. * Growth opportunities within the company. * Consistent full\-time schedule (5\-day workweek). **Apply Now** If you are looking for a **bilingual on\-site job in Guadalajara**, have a strong English level, and want to grow professionally in a structured environment, we want to meet you. **Apply today and take the next step in your bilingual career.** Job Type: Full\-time Pay: $13,000\.00 \- $16,000\.00 per month Application Question(s): * Por favor, déjanos tu número telefónico: * Por favor, déjanos tu correo electrónico: * ¿Radicas dentro de la ZMG? Work Location: In person

C. Angel Barrios 4458, Echeverría, 44970 Guadalajara, Jal., Mexico

$MXN 13,000-16,000/year

Bilingual Call Center Agent - Work in Guadalajara651727676706581213

Indeed

Bilingual Call Center Agent - Work in Guadalajara

Summary: This non-sales customer service role focuses on providing clear, accurate, and helpful solutions to U.S.-based clients. Highlights: 1. Stable, bilingual customer service role 2. Supportive team and professional growth opportunities 3. Non-sales position focused on service and support **$14,000–$16,000 MXN per month \| Full\-Time \| Legal Benefits** Support U.S.\-based clients from Guadalajara in a stable, bilingual customer service role. This is a **non\-sales position**, focused entirely on service and support. What You’ll Do: * Answer inbound calls from U.S.\-based clients * Provide clear, accurate, and helpful solutions * Log all call details and case updates accurately * Collaborate with internal teams on more complex cases What You’ll Need: * Fluency in English and Spanish, spoken and written * Strong communication and active listening skills * Calm, professional, and customer\-focused attitude * 1\+ year of experience in bilingual customer service * Call center experience is a plus but not required What We Offer: * Competitive salary between **$14,000 and $16,000 MXN per month**, based on English level and experience * Full legal benefits * Paid training * Supportive team and stable work environment * Opportunities for professional growth Documents Required: * RFC * Constancia de Situación Fiscal 2025, Régimen de Sueldos y Salarios y Asimilados a Salarios * CURP * NSS, IMSS * Valid official ID * Proof of address Apply now and grow your career in a bilingual, on\-site role in Guadalajara. Job Type: Full\-time Pay: $14,000\.00 \- $16,000\.00 per month Application Question(s): * Please confirm your email and phone number * Do you live inside the ZMG? Experience: * Phone Agent/Customer Service: 1 year (Required) Language: * English fluently (Required) Work Location: In person

C. Angel Barrios 4458, Echeverría, 44970 Guadalajara, Jal., Mexico

$MXN 14,000-16,000/year

Indeed

TELEPHONE OPERATOR

Job Summary: We are looking for a dynamic Telephone Operator with excellent customer service skills to handle calls and follow up on guest requests, providing customer service. Key Highlights: 1. Excellent work environment 2. Career growth 3. Rotating schedule We are seeking\_ **TELEPHONE OPERATOR**\_ Requirements: * Excellent customer service skills * Intermediate English * Experience in customer service in the hospitality industry (desirable) * Dynamic Main Responsibilities: * Handling internal and external calls * Following up on guest requests * Providing customer service We offer: * Monthly nominal salary of $12,699.12 * Rotating schedule * Monday to Sunday, with 1 weekday day off * Subsidized cafeteria * 4% savings fund * Statutory benefits * Excellent work environment * Career growth Job Type: Full-time, Indefinite term * Cafeteria service * Discounted cafeteria service Education: * Completed high school (desirable) Job Type: Contract-based Salary: $12,699.00 \- $12,699.12 per month Work Location: On-site employment

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

$MXN 12,699/year

Indeed

Agente telefónico

Resumen del puesto: Este puesto se enfoca en atender y dar seguimiento a aclaraciones de clientes sobre productos bancarios, interactuando con diversas áreas y garantizando altos estándares de calidad. Puntos destacados: 1. Atención y seguimiento de aclaraciones de clientes bancarios 2. Interacción con diversas áreas para respuestas oportunas 3. Garantizar altos estándares de calidad y tiempos de respuesta Atender, analizar y dar seguimiento a aclaraciones de clientes respecto a movimientos y productos bancarios. Interactuar con diversas áreas para obtener información y ofrecer respuestas oportunas. * Garantizar altos estándares de calidad en la atención y tiempos de respuesta. * Documentar cada caso de forma clara, ordenada y precisa. * Experiencia mínima de 1 año en aclaraciones, atención a clientes o áreas operativas bancarias. * Manejo de Excel intermedio y facilidad para aprender sistemas internos. * Excelente redacción, comunicación y enfoque en la resolución de problemas. Tipo de puesto: Tiempo completo Sueldo: $9,000.00 - $10,000.00 al mes Beneficios: * Vales de despensa Lugar de trabajo: Empleo presencial

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

$MXN 9,000-10,000/month

Customer Service Phone Advisor651588728951071216

Indeed

Customer Service Phone Advisor

Job Summary: We are seeking a Customer Service Phone Advisor with a passion for service, offering short-term growth and paid training. Key Highlights: 1. No experience required! 2. Short-term growth 3. Paid training **Tres R is looking for a Customer Service Phone Advisor in Guadalajara, Jalisco** -------------------------------------------------------------- **Customer Service Phone Advisor** **No experience required!** **Requirements** Must be of legal age. Availability for full-time schedule. Passion for customer service. Basic computer skills (preferred). **We offer** Base salary. Attendance bonus. Operational metrics bonus. Retention bonus. Statutory benefits. Savings fund. Cafeteria service. Short-term growth. Paid training. Work location Guadalajara, Jalisco city center, 15 minutes from Parque Rojo You choose your schedule! Apply today and we’ll schedule a virtual interview with HR! **Desired education level:** Basic **Desired experience level:** Interns **Departmental function:** Customer service **Industry:** Online Media *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=696fe53e6c00003a00a78624\&source\=indeed

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

Telesales Executive – Evening Shift – Base Salary + Incentives651377033281311217

Indeed

Telesales Executive – Evening Shift – Base Salary + Incentives

**RIO Group** A leading and expanding company in the healthcare industry is seeking **Telephone Customer Service Representatives:** We are looking for motivated individuals who wish to grow professionally through their work and effort. We have a talented team and a work environment where you can develop your leadership and skills. **Location**: López Mateos Norte Avenue #1042, Providencia **Position Type**: Part-time | On-site **Main Responsibilities**: * Telephone customer service * Quoting services * Scheduling and confirming appointments * Medical appointment schedule follow-up **Requirements**: * Minimum 1 year of customer service experience (preferably in a Call Center) * Sales experience * Excellent verbal and written communication skills * Basic Microsoft Office software proficiency **We Offer**: * Monthly gross base salary: **$9,638.72 monthly nominal** * Monthly commissions: **starting at $2,000, unlimited based on your performance** * Meal vouchers: **$1,700 additional per month** * **5% savings fund** * Statutory benefits from day one * Monthly group productivity bonus: **$500 to $700** * **Quarterly awards for the top 3 performers** * **5% punctuality bonus** **Schedule**: * Monday to Friday, 1:00 PM to 8:00 PM; Saturdays, 7:00 AM to 3:00 PM. Position Type: Full-time Salary: $9,638.72 per month Benefits: * Meal vouchers Work Location: On-site employment

Isabel Prieto 798, Italia Providencia, 44648 Guadalajara, Jal., Mexico

$MXN 9,638/month

Telephone Executive - Part-Time - Base Salary + Unlimited Incentives651377033122581218

Indeed

Telephone Executive - Part-Time - Base Salary + Unlimited Incentives

**RIO Group** A leading and expanding company in the healthcare industry is seeking **Telephone Customer Service Representatives:** We are looking for motivated individuals who wish to grow through their work and professional effort. We have a talented team and a work environment where you can develop your leadership and skills. **Location**: Avenida López Mateos Norte #1042, Providencia **Position Type**: Part-Time | On-Site **Main Responsibilities**: * Telephone customer service * Quoting services * Scheduling and confirming appointments * Tracking medical appointments **Requirements**: * Minimum 1 year of customer service experience (preferably in a Call Center) * Sales experience * Excellent verbal and written communication skills * Basic Microsoft Office proficiency **We Offer**: * Monthly gross base salary: **$6,024.00 nominal** * Monthly commissions: **starting at $2,000, unlimited based on your performance** * Food vouchers: **$1,700 per month** * **5% savings fund** * Statutory benefits * Monthly group productivity bonus: **$500 to $700** * **Quarterly awards for the top 3 performers** * **5% punctuality bonus** **Schedules**: * Monday to Saturday, 1:00 PM to 6:00 PM * Monday to Friday, 2:00 PM to 7:00 PM, and Saturday, 1:00 PM to 6:00 PM Interested candidates must apply through this channel by submitting their CV with PHOTOGRAPH. If you are interested, please send us your CV along with a free-form statement outlining your personal goals for the next 5, 10, and 15 years, as well as your 3–5 most important personal values. Position Type: Part-Time Salary: $6,024.00 per month Benefits: * Food vouchers Work Location: On-Site Employment

Isabel Prieto 798, Italia Providencia, 44648 Guadalajara, Jal., Mexico

$MXN 6,024/month

Indeed

Sales Executive

**Part-Time Sales Representative – Digital Services** **Job Description:** **Are you communicative, persuasive, and passionate about the digital world? This opportunity is for you!** We are a growing company specialized in transforming businesses through high-impact digital solutions. We are seeking dynamic and proactive **Part-Time Sales Representatives** to join our sales team. Your mission will be to serve as the first point of contact with our potential clients, understand their needs, and present them with the solutions that will drive their online success. **Key Responsibilities:** * Answer and manage incoming calls from prospects interested in our digital services. * Identify, qualify, and understand the specific needs of each potential client. * Effectively present and promote our portfolio of services (websites, online stores, digital marketing campaigns, SEO, etc.). * Guide prospects through the initial sales process, generating interest and scheduling appointments for the closing team. * Record and follow up on all information and interactions in our CRM system. * Achieve and exceed individual conversion targets. * Stay updated on our solutions, promotions, and competitive advantages. **What We’re Looking for in You (Requirements):** * Availability for **part-time work** (specific schedules: 25 hours per week, Monday to Friday; morning shift 9 am–2 pm, afternoon shift 3–8 pm, or as agreed). * Minimum **6 months of telephone sales experience** (telesales, call center, customer acquisition). **Mandatory.** * Exceptional **verbal communication skills**, clarity, and good diction. * Sales mindset: natural persuasion, ability to listen actively and advance stages in the sales process. * Basic knowledge of **digital tools** (Google Workspace, basic CRM) and the digital marketing ecosystem (social media, online advertising, etc.). * Positive attitude, resilience when facing objections, and strong learning capacity. * **Discipline to work remotely**, with stable internet connection and a quiet workspace. **Nice-to-Have Qualifications:** * Experience selling digital services, software, or online advertising. * Knowledge of platforms such as WordPress, Shopify, Meta Ads, Google Ads. * Studies or training in Marketing, Sales, Advertising, or related fields. **What We Offer:** * **Formal employment contract** * **Attractive base salary + performance-based commissions** (uncapped), with significant income potential. * **Ongoing training** on our services and cutting-edge sales techniques. * **Young, dynamic, and rapidly growing work environment.** * Opportunities for internal career growth. **Application Process:** Do you identify with this profile? Apply directly here on Indeed and attach your **updated CV**. Selected candidates will be contacted for an initial virtual interview. **Join us and help us connect more businesses with their digital future!** Job type: Part-time Salary: $15,000.00–$25,000.00 per month Expected hours: 25 per week Work location: On-site

Del Greco 5224, Real Vallarta, 45020 Zapopan, Jal., Mexico

$MXN 15,000-25,000/year

CALL CENTER AGENT - LPG GAS650607430085131220

Indeed

CALL CENTER AGENT - LPG GAS

DESCRIPTION Call Center Agent needed at LPG Gas Distributor! **Schedule:** Monday to Friday, 1:00 PM to 9:00 PM Sundays, 8:00 AM to 2:00 PM **Work Location:** Plaza Acueducto, Col. Lomas del Bosque, Zapopan **Salary:** $2,500 weekly net \+ Statutory Benefits. **Requirements:** Completed high school (minimum). Previous call center experience (preferred). Basic computer and/or CRM system skills. Typing speed. Flexible availability. Knowledge of customer service processes. **Responsibilities:** * Answer incoming and/or outgoing calls as required by operations. * Provide clear and accurate information about products or services. * Accurately and promptly enter information into the system. * Follow up on open cases until resolution. * Meet performance metrics (AHT, NPS, quality, attendance). * Escalate incidents when necessary. * Maintain a professional, customer-oriented attitude at all times. INTERESTED CANDIDATES MAY APPLY THROUGH THIS CHANNEL OR SEND CV TO yemcwork24@gmail.com OR CONTACT: 3325209844

C. A las Cumbres 121A, Col Benito Juarez, Residencial Cordilleras, 45020 Zapopan, Jal., Mexico

$MXN 2,500/month

Telephone Sales Executive – Call Center650506409373471221

Indeed

Telephone Sales Executive – Call Center

**Telephone Sales Executive – Call Center** We are looking for articulate individuals to make telephone calls, generate leads, and follow up on sales opportunities. **Location:** Guadalajara – Country **Work Mode:** On-site **Schedule:** Full-time **Responsibilities:** * Making telephone calls to prospects * Generating and following up on leads * Presenting services over the phone * Closing sales * Entering and updating information in the system **We Offer:** * Monthly base salary **$12,000** * **Uncapped commissions** * Job stability * Dynamic work environment **Requirements:** * Completed high school education * Experience in sales or call centers (preferred) * Articulate communication skills * Basic computer skills * Results-oriented mindset **If you meet this profile and are interested in joining our team, we invite you to submit your CV and apply through this channel.** Job Type: Full-time Salary: $12,000.00 per month Benefits: * Option for an indefinite-term contract Work Location: On-site employment

P.º de Los Niños a23, Paseos del Briseño, 45236 Zapopan, Jal., Mexico

$MXN 12,000/year

Bilingual Customer Service Agent651280238926091222

Indeed

Bilingual Customer Service Agent

**Next Chamba Human Capital Support is looking for a Bilingual Customer Service Agent in La Americana - Guadalajara, Jalisco** ----------------------------------------------------------------------------------------------------------------------------- We are currently seeking to expand our team and are looking for personnel to provide telephone customer service and support to active clients, resolving inquiries related to payments, operational processes, and invoice purchases, ensuring a clear and professional experience. ### **Main Responsibilities** * Answer customer calls in English (90%). * Provide support regarding payment and factoring operations processes. * Enter and update information in CRM (Salesforce). * Appropriately route requests and incidents. * Provide administrative and operational support to the respective department. ### **Requirements** * High school diploma or Bachelor’s degree. * Experience in customer service or call centers. * **Advanced English proficiency (90% mandatory).** * Proficiency in Microsoft Office and CRM systems. * Excellent telephone communication skills, organization, and responsibility. ### **We Offer** * Fixed salary: $1500 nominal * Stable schedule Monday through Friday, 9:00 am to 5:00 pm. * Professional work environment. * Immediate hiring. **Interested candidates should apply through this channel or send a direct message (the interview will be conducted entirely in English).** **Desired education level:** Higher education – incomplete **Desired experience level:** Mid-level **Departmental function:** Customer Service **Industry:** Financial Services *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=696bdd6031000031006424c4&source=indeed*

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

$MXN 1,500/month

Indeed

Analyst

**Sears Credit Center Guadalajara is seeking an Analyst in Centro – Guadalajara, Jalisco** ----------------------------------------------------------------------------------------- Start 2026 with a new and stable job; that’s why Sears Credit Center in Guadalajara has open positions at the company offering excellent benefits for you and your family. WE ARE HIRING **Credit Analyst – Adjustments** Work Location: Av. 16 de Septiembre 650, Mexicalzingo, 44100, Guadalajara, Jalisco, Schedule: 9:00 AM to 6:00 PM, Monday through Saturday; Sunday off, Responsibilities: Adjust accounts Account analysis Restructure credit accounts Address complaints Conduct investigations Requirements: Completed high school diploma Call center experience required Experience in account analysis, We Offer: Base salary $11000.00 Food vouchers $1100.00 Savings fund $1100.00 Life insurance Medical expense insurance Scholarships to continue your studies 15-day year-end bonus Savings box BBVA payroll deposit Over 30 benefits Attend interviews Monday through Friday, 9:00 AM to 6:00 PM, at Av. 16 de Septiembre in Guadalajara, Centro, with basic documents. IMMEDIATE HIRING FORMAL ATTIRE **Desired education level:** Upper secondary education **Desired experience level:** Interns **Departmental function:** Administrative / Secretarial **Industry:** Retail trade / Retail **Skills:** * account analysis *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=696aa3aa7b00003d005e12b8&source=indeed*

Av. 16 de septiembre y Epigmenio Gonzalez, Mexicaltzingo, 44180 Guadalajara, Jal., Mexico

$MXN 11,000/month

TICKET AGENT and/or CASHIER651080679115531224

Indeed

TICKET AGENT and/or CASHIER

Leading entertainment company is seeking: **Ticket Agent (Cashier / Customer Service)** **Requirements:** Gender: Indistinct Age: 22 to 35 years old Education: Minimum high school diploma Availability to work weekends (**work schedule is Monday through Sunday with rotating days off**) **Work location near Guadalajara Zoo** **Experience in:** Minimum 2 years: \- Cash handling and control \- Detection of counterfeit bills \- Customer service (personalized); excellent interpersonal skills and conflict resolution with customers \- Ability to learn quickly \- POS system operation **Related positions:** \- Cashiers \- Ticket agents \- Customer service representatives \- Sales staff with cash handling experience \- Call center customer service agents (provided they have cash handling experience) **We offer** direct employment, benefits exceeding legal requirements (grocery vouchers 10%, savings fund 10%, savings account) Job type: Full-time Salary: $10,500.00 per month Workplace: On-site employment

José Clemente Orozco 100, Dr Atl, 44399 Guadalajara, Jal., Mexico

$MXN 10,500/month

Telephone Agent (Live Chat, WhatsApp)651078463765771225

Indeed

Telephone Agent (Live Chat, WhatsApp)

**We are looking for your talent for telephone customer service and support** **IMMEDIATE HIRING!** **We will fully train you** **We offer**: **Monthly base salary: 9,000** * 30% bonus of the base salary (for punctuality and support) * Transportation * Savings fund: 2.5% monthly / Infonavit and Fonacot * Cafeteria * Scholarships * Discounts at various stores * Statutory benefits starting from day 1 of training * Support in case of family bereavement * Salary advances * 1 Home Office day per week **REQUIREMENTS** * Customer service experience * Strong verbal communication skills * Ability to resolve issues immediately * Full availability of schedule * Computer proficiency **SCHEDULE: Monday to Sunday (midweek day off)** **Rotating shifts each week** **6 a.m.–2 p.m. | 11 a.m.–7 p.m. |** (During the first weeks of training, Sundays are days off) **Are you interested in this position? APPLY NOW!** Interested candidates may apply through this channel or via WhatsApp at 55 6319 5813, Recruiter Andy Job type: Full-time Salary: Up to $9,000.00 per month Benefits: * Transportation assistance or service * Employee discount * Medical expense insurance * Cafeteria service Application question(s): * Are you available to work flexible hours? Work location: On-site employment

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

$MXN 9,000/month

Bilingual Legal Assistant | On-site in Guadalajara650944165175061226

Indeed

Bilingual Legal Assistant | On-site in Guadalajara

**Salary:** $15,000 to $17,000 MXN net per month **Job Type:** Full\-Time \| On\-site in Guadalajara **Benefits:** Full legal benefits \+ paid training Are you a bilingual professional (English and Spanish) looking for a stable, long\-term opportunity in Guadalajara, Jalisco? Join a U.S.\-based law firm operating in Mexico and build a meaningful career in the legal field. No prior legal experience is required. We provide paid training, clear processes, and a collaborative environment where organization, communication, and professionalism are truly valued. Position Overview We are looking for a **Bilingual Legal Support Assistant** who enjoys working with people, communicates with clarity and empathy, and takes pride in staying organized. This role supports attorneys and paralegals by managing client communication, maintaining accurate records, and ensuring each case is handled with care and attention to detail. Key Responsibilities * Manage inbound and outbound calls in fluent English and Spanish * Provide clear, empathetic, and professional updates to clients * Keep client files and case records accurate and well organized * Follow established procedures to support legal workflows * Use CRM platforms and internal systems to assist the legal team * Collaborate closely with attorneys and paralegals to ensure smooth case handling Requirements * Fluent English and Spanish, spoken and written * At least 1 year of experience in customer service or call center roles * Strong communication skills, active listening, and problem\-solving ability * Highly organized, proactive, and detail\-oriented * Comfortable handling sensitive information with discretion * Must live in Guadalajara and be available to work on\-site * Full\-time availability, Monday through Friday * Experience with CRM systems is a plus * Administrative or legal support experience is a bonus What We Offer * Competitive salary: $15,000 to $17,000 MXN net per month, based on experience * Full legal benefits including IMSS, paid vacation, and aguinaldo * Paid training and structured onboarding, no legal background required * Long\-term career development and internal growth opportunities * A professional, respectful, and supportive work environment * Clear expectations, stable schedule, and consistent workload Required Documents for Fast\-Track Application Please have the following documents ready to speed up the hiring process: * RFC * Constancia de Situación Fiscal 2025, Régimen Sueldos y Salarios * CURP * NSS (IMSS) * Official ID * Proof of address Job Type: Full\-time Pay: Up to $17,000\.00 per month Application Question(s): * Por favor, déjanos tu correo: * Por favor, déjanos tu número telefónico: * ¿Radicas dentro de la ZMG? Work Location: In person

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

$MXN 15,000-17,000/year

Indeed

TELEPHONE COLLECTION

We offer: * Base salary of $12,159 plus uncapped commissions. * Statutory benefits. * Growth opportunities. * Direct hiring by the company. * Subsidized cafeteria. Requirements: \* Education level: Completed or incomplete high school. \* Accustomed to working under pressure. \* Basic knowledge of Microsoft Office suite. \* Flexible availability of schedule. \* Strong verbal communication skills. \* Minimum 1 year of experience in collections. Schedule: Monday to Friday from 2:30 pm to 10:00 pm with a 30-minute lunch break; Saturday and Sunday from 7:00 am to 2:30 pm (Rotating weekend days off according to objectives) Position type: Part-time Salary: $12,159.00 \- $16,000.00 per month Work location: On-site employment

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico

$MXN 12,159-16,000/year

Call Center Job Opening650870435435541228

Indeed

Call Center Job Opening

**Sears Credit Center Guadalajara is seeking a Call Center Agent in Centro – Guadalajara, Jalisco** ------------------------------------------------------------------------------------------------------- Start a new professional experience with one of Mexico’s top retail stores: Sears. Sears has been recognized for offering the best job stability in the market, providing over 30 benefits to its employees and guaranteeing their financial security. **SEARS CREDIT CENTER CENTRO** is seeking **CREDIT ANALYST** **Responsibilities:** * Call Center * Data entry * Computer operation * Strong verbal communication skills * Telephone calls * Phone support for 21 stores nationwide **NO SALES** **NO COLLECTIONS** **Schedule:** 12:30 PM to 9:30 PM, Monday through Sunday; midweek day off **Work Location:** SEARS CENTRO, Av. 16 de Septiembre, Guadalajara Centro **We Offer:** * Base salary of $10,300.00 * Grocery vouchers: 10% ($1,030.00) each month-end * Savings fund: 10% ($1,030.00) * Savings account * Life insurance * Auto insurance * Major medical expense insurance * Academic scholarships * Career growth within the company * Birthday afternoons off * Employee sales * Preferential discounts * Maternity leave * Paternity leave * Bereavement leave * And much more! Apply through this channel and visit Sears Centro store to meet with Lic. Jesús Plascencia We are open from 9:00 AM to 6:00 PM, Monday through Friday **IMMEDIATE HIRING,** **Don’t miss this great opportunity to secure stable employment!** **FORMAL ATTIRE REQUIRED** **Required Education Level:** High School Diploma (or equivalent) **Required Experience Level:** Entry Level **Departmental Function:** Administrative / Secretarial **Industry:** Retail Trade / Retail **Skills:** * Call center *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6967ff73880000330092b36f&source=indeed*

Av. 16 de septiembre y Epigmenio Gonzalez, Mexicaltzingo, 44180 Guadalajara, Jal., Mexico

$MXN 10,300/month

General L1 Support-English650870434792971229

Indeed

General L1 Support-English

**Req ID:353731** NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward\-thinking organization, apply now. We are seeking a Technical Support Service Desk Associate to join our healthcare team and provide exceptional support to our customers. This role involves providing comprehensive support for healthcare patient portal applications and offering technical assistance to our healthcare customers. The ideal candidate will possess strong problem\-solving skills, excellent communication abilities, and a deep understanding of healthcare applications and technical support processes.All candidates must demonstrate shift flexibility. This includes night, weekend, and holiday work as required. Schedule adjustments may be made based on client and business needs or training requirements. Additionally, overtime may be required depending on business demands.NTT DATA Services is dedicated to improving patient outcomes by creating efficiencies across the healthcare ecosystem. As a recognized leader in the healthcare space, the company delivers targeted segment solutions, including patient interactions, technical and clinical service desk, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management, and policy administration. In addition to these solutions, NTT DATA Services offers core managed infrastructure, application, and business process services.**Day to Day Job Duties**:This position will be a part of our Technical Support Service Desk. The support is for all contact types including phone, email, chat, and self\-service. This is a call center environment in which we support our customers 24x7x365\. Agents will engage in on\-going training and development to prepare them for next\-level support and promotional advancement.All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift. Respond promptly to all incoming contacts. These contacts may include, but are not limited to, workflow issues, application errors, access problems, and functionality concerns. Achieve a high\-resolution rate with over 90% of issues being resolvable at first contact.Provide professional and high\-quality customer service to our customers through adherence to scripts, workflows and compliance with corporate policies and procedures.Escalate complex technical and application issues to the appropriate teams when necessary.Identify areas for improvement in processes, products, or services. Deliver exceptional customer service to all callers by addressing their needs promptly and effectively.Monitor and read text on computer screens throughout the entire shift, ensuring accuracy and attention to detail.Maintain presence at the designated workspace and remain in the phone queue for the entire 8 to10\-hour shift, with scheduled breaks.Maintain a quiet, private workspace equipped with high\-speed, wired internet to ensure optimal performance and productivity.Ensure possession of a functional cell phone for manager communication and Two\-Factor Authentication to maintain security and effective communication.**Basic Qualification:**Strong bilingual skills in both written and spoken English and Spanish1 to 3 years of customer service experience, preferably within a contact center or healthcare setting.1 to 3 years of experience in customer problem analysis and resolution.Strong ability to convey complex technical concepts in a clear and understandable manner to non\-technical audiences.Exceptional organizational skills with a keen attention to detail.High school diploma or equivalent is requiredMaintain daily availability on Microsoft Teams, consistently review emails, and stay up to date with all learning materials distributed.**Nice to Have; (But not a must)**Experience working in a call center environment.Commitment to delivering exceptional service in all interactionsStrong communication and interpersonal skillsProficiency in typing and English language skills, both verbal and writtenDemonstrated ability to actively listen, assess caller needs, and take appropriate actionProven ability to thrive in a fast\-paced environment.This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc., or its subsidiaries.Please note, 1099 or corp\-2\-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment. \#LI\-LATAM **About NTT DATA Services** NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100\. NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran\-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about\-us/content/diversity\-and\-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case\-by\-case basis. Please email EEOOfficer@nttdata.com for assistance.

Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico