**Description:** ---------------- We are hiring a highly organized, tech \- savvy, and bilingual (English\-Spanish) Loan Officer Assistant II to support a high\-volume U.S. mortgage pipeline. If you have experience in mortgage loans, love working in a fast\-paced environment, and are proactive in managing client and lender communications, we want to meet you! Responsibilities: * Assist in managing loan conditions and follow\-ups post lender submission * Translate and explain conditions clearly to borrowers * Collect, organize, and review borrower documents * Communicate with Underwritters, account managers, and AEs to resolve documentation needs * Maintain accuracy across LOS platforms, lender portals, and broker systems * Track milestones (submission, PTD, CTC, funding) and escalate issues as needed * Keep Encompass / LOS and internal trackers updated * Report status to Loan Officer and maintain organized records * Manage Loan Officer' s calendar, prepare documents, and follow up with leads * Communicate proactively with borrowers, lenders, title, and agents * Provide operational support during Loan Officer's absence **Requirements:** ----------------- **Qualifications:** 2 \+ years experience in mortgage processing, ideally within the retail and wholesale channels Proven ability to manage files independently from submission to clear\-to\-close Familiarity with FHA, DSCR, ITIN, Bank Statement, and Non\-QM loan programs Fully bilingual in English and Spanish (spoken and written) Excellent communication and organizational skills Detail\-oriented, dependable, and proactive Tech\-savvy with the ability to learn new systems quickly Access to a personal computer and stable internet connection **What We Offer** * Remote: Work From Home Based in Mexico * Schedule: Monday to Friday 40\-45 hrs per week * Paid in USD, competitive based on experience * This position is as Freelance / Independent Contractor * U.S. holidays off * Opportunity to grow with a stable U.S. mortgage team * Job Type: Full\-time **Experience:** Mortgage Loans, real estate or personal loans: 2 years (Required) Language: English / Spanish (Required)