Security Supervisor

Description

Job Summary: Supervise and validate security protocols, maintain equipment, analyze complaints, and schedule shifts to ensure service operationality. Key Points: 1. Validation of security protocols and implementation of policies. 2. Maintenance of security equipment and work tools. 3. Analysis of complaints and suggestions to improve service. Protocol and Instruction Audits: Verify that guards know and apply company policies (e.g., asset control, package inspection, or confidentiality guidelines). Security Equipment Maintenance: Check the optimal condition of work tools (radios, flashlights, closed-circuit cameras assigned to their area, and first-aid kits). Complaint and Suggestion Analysis: Review weekly customer service reports to identify whether any element requires specific feedback regarding staff conduct or whether there is a systemic access failure. Shift and Rest Schedule Role: Design and publish the weekly guard schedule, ensuring full service coverage while complying with legal working-hour limits.-Requirements- Minimum education: Upper secondary education – General High School 1 year of experience Age: between 30 and 58 years Knowledge: Protocol, Radio, Security Supervision, Customer Service Management, Inspection Driver's licenses: A Keywords: resident, supervisor, assistant manager, responsible person, coordinator, manager, captain, escort, guard, security officer, watchman, guard, surveillance