Description
Job Summary:
Monitoring Center Operator responsible for handling emergencies, monitoring video surveillance and alarm systems, and providing user support.
Key Highlights:
1. Video surveillance and alarm system monitoring
2. Handling emergency calls and situations
3. Providing user consultation and support
**Private Security Company Seeks:**
***Monitoring Center Operator***
**Requirements:**
* Bachelor's degree in Criminology, Law, or related field, completed.
* Languages: Basic English.
* 1–2 years of monitoring experience.
* Intermediate computer equipment proficiency.
* Advanced Office skills (Excel, PowerPoint, Word).
**Main Responsibilities:**
* Handling emergency calls and situations.
* Monitoring video surveillance systems.
* Monitoring intrusion alarm systems.
* Providing consultation and support to system users.
* Dispatching emergency response teams and/or supervision.
**Additional Skills:**
* Strong conflict management ability.
* Organized.
* Negotiation skills.
* Frustration tolerance.
* Results-oriented.
* Leadership skills.
* Teamwork capability.
* Sense of urgency.
* Ability to work under pressure.
**Employment Offer:**
* Net monthly salary: $14,499\.81
* Statutory benefits.
Employment Type: Full-time
Salary: $14,499\.81 per month
Work Location: On-site employment