**WHO IS INDAR?** It is the leading hardware wholesaler in the Central\-Western region of the Mexican Republic. It offers its customers an easy and profitable business, thanks to its value proposition focused on competitive pricing, fast delivery, and personalized service. **JOIN US!** You will have the opportunity to share our passion for our planet, contribute innovative perspectives, within a dynamic and challenging environment that promotes diversity and inclusion. Because only if we work together in a culture where everyone thrives, can we build the world we all want to live in. **WE ARE LOOKING FOR YOU: Support Analyst (Systems)** You will be responsible for assisting users with IT infrastructure service needs. **Your main challenges will be:** * Resolve all problems and requests related to end-user work tools (Hardware and Software). * Receive and route reports made by users requesting IT services. * Control user database in systems defined by the group (Active Directory) **Work location:** San Martín de las Flores, Tlaquepaque, Jalisco **Essential requirements** * Education: technical and/or professional degree in Computer Engineering, Systems Engineering * Experience and knowledge in Active Directory, SQL, programming, databases, networks, tickets, and user support. * Skills: customer service and handling of sensitive information **DON'T MISS THE OPPORTUNITY TO JOIN OUR TEAM!** Job type: Full time Salary: $10,000\.00 \- $14,500\.00 per month Work location: On-site position