




Job Summary: We are seeking a field support technician to manage installations, maintenance, and troubleshooting of hardware and software, including networks and servers. Key Highlights: 1. Dynamic field technical support role for Querétaro-Juquirilla 2. Handling of hardware, software, and network installation and maintenance 3. Continuous training and provided tools Are you looking for a great career opportunity? Join us as a Field Technical Support Technician for Querétaro-Juquirilla. · Job Requirements: Relevant studies in Computer Science that certify your ability to perform technical support functions. Minimum 6 months of experience as a Technical Support Technician. Job Responsibilities: Planning of field technical support visits. Driving a standard vehicle with a valid driver’s license. Updating, installing, and replacing operating systems at point-of-sale locations. Updating and installing equipment at point-of-sale locations. Installing and supporting peripherals. Diagnosing and resolving internet connectivity issues, and reporting to the service provider. Installing and supporting CCTV systems. Installing and supporting Telecommunications equipment (routers, switches, access points). Performing preventive maintenance on installed devices. Recording all activities in the mobile app. Required Knowledge: Basic networking knowledge. Hardware repair. Daily software and hardware support for end users. At the server level: maintaining server hardware and software, including preventive maintenance and monitoring of their integration with the network (switches, routers, firewalls, etc.), as well as proper configuration of network services provided by the servers. Additional Benefits and Perks: Statutory benefits. Training. Company-provided tools. Per diems. Rotating shifts. Apply through this channel and we’ll contact you shortly!. -Requirements- Minimum Education: Upper Secondary Education - Professional Education T years of experience Knowledge: Teamwork, Customer Service Driver’s License: A Keywords: support, support, support, field, territory
