**Network Support Engineer on Site** **Responsibilities:** * Preparing customer follow-up reports * Monitoring equipment * Raising, tracking, and resolving tickets with the manufacturer. * Meeting SLAs. * Configuring switches, routers, and network devices. * Creating change control documentation * Providing assistance during maintenance windows when necessary. * Preparing post-mortem reports when an incident occurs. * Updating internal documentation. * Managing network and applications * Documenting and maintaining records of incidents, solutions, and support procedures * Knowledge of the OSI and TCP/IP models. * Familiarity with Linux. * Knowledge of operating systems Job type: Full-time Salary: Starting at $19,000.00 per month Benefits: * Study assistance * Major medical insurance * Life insurance * Grocery vouchers License/Certification: * CCNA (Mandatory) Workplace: On-site employment