Fuentes del Valle Customer Service - Customer Facing Job Listings

Fac Underwriting Coordinator II, Mexico City (MX)

**Location:** Mexico City, MX **About the Team** We are a friendly and diverse group of individuals located in the U.S., Canada, and Mexico with varying levels of experience in the reinsurance industry. We support North America Property and Casualty Reinsurance teams and units in delivering on their core mandates. We are part of a global team called Reinsurance Business Operations, and we collaborate closely with our colleagues all over the world. **About the Role** Provide our team of Facultative Underwriters with support for all non–client facing activities, including but not limited to: * Data entry of Submission risk clearance * Policy tracking and client follow\-ups for missing documents * Provide administrative support regarding records management and processes for the business relationships in his/her area of responsibility * Assists in the planning and reporting process including data gathering and data entry * Enforces and maintains guidelines throughout all facultative risks including archiving and storage planning Additionally, this role requires someone who feels comfortable working with data, identifying inconsistencies, and organizing information in a clear and reliable way. A big part of the job is handling information flows, spotting gaps, and ensuring accuracy across systems and documents — so an analytical mindset and ease with structured tasks are essential. **About You** * Excellent written and verbal communication skills necessary (English and Spanish) * Strong attention to detail * Demonstrates a positive attitude, proactive thinking and effectiveness as a team player * Applies accurate logic and common sense in decision making * Strong customer focus and service orientation * Ability to adapt quickly to changes in tasks and priorities * Comfortable working both independently and collaboratively * Ability to support underwriters in different locations * Demonstrates willingness to seek new knowledge and tasks, questions current processes while suggesting improvements * Comfortable working with data, spotting inconsistencies, and maintaining organized and accurate information across multiple systems. **About Swiss Re** Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance\-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting\-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. **Keywords:** **Reference Code:** 136295 Open Job\_Advertisement\_Benefits\_Mexico in overlay

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Order Management Analyst64675005689730121

Indeed

Order Management Analyst

Overview: **We Are PepsiCo** Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries. Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years. A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world. **Know more:**PepsiCoJobs**Join PepsiCo, dare for better.** Responsibilities: **The Opportunity** This role is to provide support for the processing of invoices for payment. This includes indirect expense and Capital purchases. This role also interacts with suppliers and contractors to manage flow of purchase payment instructions and change orders. **Your Impact** As **Order Management Analyst** your functions would consist of: * Demonstrate an understanding accounts payable and invoice processing * Demonstrate experience with matching purchase orders, invoices and payments for multiple vendors and internal customers * Proven skills managing cash flow and budget adherence * Interact with suppliers and contractors to manage flow of purchase payment instructions and change orders * Maintain and distribute purchase order packages to appropriate field personnel and authorized agents. * Resolve purchase order and receipt of goods and services discrepancies. * Demonstrate a solid working knowledge of the SAP or Oracle invoice processing and Ariba purchasing systems. * Provide training to field users on proper purchasing and invoice payment processes. Qualifications: **Who Are We Looking For?** * Fluent in English * Bachelor’s degree in Business, Accounting, Engineering or similar field preferred * Procurement or A/P process knowledge required * Capital project experience preferred * Strong verbal and written communication skills to effectively interact with all levels of management * Purchasing systems knowledge (Oracle, Ariba, SAP) * Strong organizational skills * Solid computer skills with proficiency in Microsoft Office products If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements. **What can you expect from us:*** Opportunities to learn and develop every day through a wide range of programs. * Internal digital platforms that promote self\-learning. * Development programs according to Leadership skills. * Specialized training according to the role. * Learning experiences with internal and external providers. * We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others. * Financial wellness programs that will help you reach your goals in all stages of life. * A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle. * And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.

Monte Casino 100, Molino del Rey, Miguel Hidalgo, 11100 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

Marketing Manager

* Job Reference: 2492870357\-2 * Date Posted: 2 December 2025 * Recruiter: Consortium Professional Recruitment Ltd * Location: City, Leeds * Salary: £40,000 to £45,000 * Bonus/Benefits: £40,000 \- £45,000 * Sector: Business development, Creative \& design, Marketing, Print, Sales * Job Type: Permanent **Job Description** ------------------- **Marketing Manager** **Location: Leeds** **Salary: £45,000** Consortium Professional Recruitment is acting on behalf of a fast\-growing, innovative company based in Leeds, seeking a talented Marketing Manager to join their dynamic team at a brand new office. With ambitious growth plans and a collaborative culture, this is your chance to make a real impact across multiple marketing disciplines. **Key Responsibilities:** This is a stand alone role, covering all aspects of marketing, your duties will include: * Drive brand awareness, lead generation, and revenue growth. * Oversee integrated campaigns across digital, social media, email, print, and other channels, ensuring maximum impact and ROI. * Manage content creation, including blogs, videos, whitepapers, infographics, and marketing copy, optimised for SEO and audience engagement. * Develop and execute go\-to\-market strategies for new products, including product messaging, value propositions, and sales enablement materials. * Manage social media platforms, engagement strategies, and influencer/partnership collaborations while maintaining brand voice and consistency. * Maintain and develop brand guidelines, ensuring consistent messaging, identity, and customer experience across all touchpoints. * Analyse performance metrics across campaigns, digital channels, and customer engagement to continuously improve results. * Conduct market research, competitor analysis, and customer insight gathering to inform strategy and innovation. * Collaborate closely with sales, product, and customer service teams to align marketing initiatives with business priorities. * Manage marketing budgets and resources effectively, ensuring campaigns deliver measurable results **About You:** The successful candidate will ideally have the following attributes: * Strong experience in marketing, preferably in a stand alone role, with experience of building a strategy from initial conception to final execution * Proactive, creative, and results\-driven, with excellent communication skills. * Comfortable working in a fast\-paced, evolving environment. * Passionate about building brands, driving campaigns, and delivering measurable results. * Experience working in Home Improvement, DIY or retail is essential for this role. **Why Join?** * Work for a rapidly growing, forward\-thinking business. * Be part of a collaborative team where creativity and innovation are celebrated. * Lead and shape marketing strategies that directly influence business growth. * Competitive salary and opportunities for professional development. * Attractive salary and benefits package with the opportunity to develop a marketing strategy from scratch. If you are a marketing professional looking for your next challenge in a high\-growth and fast paced environment, we want to hear from you! Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 day of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise.

Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico

MXN 40,000-45,000/year

Indeed

Tender Executive

A commercial company within the group is seeking: A professional with solid experience in the end-to-end management of **public and private tender processes**, specialized in the marketing of goods and services. **Key responsibilities:** * Negotiation with suppliers. * Cost control and process optimization to maximize bid profitability. * Proficiency in government procurement platforms and commercial analysis tools. * Identification of opportunities and analysis of tender documents. * Evaluation of technical and administrative requirements, as well as preparation of highly competitive proposals compliant with regulatory standards and client needs. Results-oriented, with strong ability to work under pressure, manage multiple projects simultaneously, and ensure timely delivery of critical documentation. Recognized for strategic thinking, attention to detail, and capacity to build collaborative relationships with clients, commercial partners, and contracting entities. **Key areas of specialization:** * End-to-end management of public and private tenders * Analysis of tender specifications, terms of reference, and legal requirements * Preparation, review, and submission of technical and financial proposals * Contract management and post-award follow-up * Supplier relationship management and price negotiation * Strategic planning and budgetary control * Proficiency in government procurement platforms * Development of market-intelligence-driven commercial strategies Employment type: Full-time Salary: $12,000.00 – $14,000.00 per month Work location: On-site employment

Lago Viesca 14, Anáhuac I Secc, Miguel Hidalgo, 11320 Ciudad de México, CDMX, Mexico

MXN 12,000/year

Indeed

Recruitment Executive

*This job posting is from the Talenteca.com job board* ### **Job opening at Traiding Service Green in Juarez - Cuauhtémoc, Mexico City** At Traiding Service Green, we have over 6 years of experience in security, customer service, and security camera sales. Our company was founded with the mission of being an establishment that delivers quality and professional service, aiming to ensure the security and integrity of any facility while guaranteeing speed, quality, and personalized attention to each of our clients. We are seeking our RECRUITMENT AND STAFF SELECTION ANALYST We offer: Base salary: $12,000.00 net Bonus of $300 per target achieved Paid training Direct hiring by the company Statutory benefits starting from the third month Job stability Corporate phone Requirements: Experience as a recruitment analyst in private security Social media management skills Strong verbal communication skills Documentation required for hiring Work schedule: Monday to Friday, 8:50 AM to 6:00 PM Saturday, 8:50 AM to 2:00 PM Work location: Calle Napoles, Juarez Borough, Cuauhtémoc Delegation, two blocks from the Hamburg Metrobus Station, Line 1 **Desired education level:** Higher education — incomplete **Desired experience level:** Expert level **Departmental function:** Human Resources **Industry:** Human Resources **Skills:** * Strong verbal communication skills * Recruitment * Private security *This job posting is from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69371bdc2d00003200fa879a&source=indeed*

Nápoles 59-Interior 506, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, Mexico

MXN 12,000/year

General Assistant, McDonald's PLAZA UNIVERSIDAD64675004103299125

Indeed

General Assistant, McDonald's PLAZA UNIVERSIDAD

***MCDONALD’S IS SEEKING A GENERAL RESTAURANT ASSISTANT.*** **Join the McDonald's family!** **Location:** PLAZA UNIVERSIDAD **Are you looking for your first work experience or a job offering great benefits and flexibility?** This is your opportunity! At McDonald's, we value attitude and eagerness to learn. **About the Role:** As a **General Assistant**, you will be the heart of our restaurant, helping ensure our customers enjoy the best possible experience. Your responsibilities will include: * Maintaining cleanliness and order in work areas and the restaurant. * Unloading and organizing products and supplies. * Preparing food according to McDonald's standards. * Customer service at the cashier or lobby. **Requirements:** * **No prior experience required!** We provide training. * Passion for customer service and teamwork. * Availability to work **7 hours per day** (flexible schedules to be agreed upon). * Availability to work Monday through Sunday, with one weekday day off. **What We Offer (Superior Benefits Effective from Day One!):** **BENEFITS:** **Social Security**: IMSS coverage and 100% INFONAVIT contributions. **Additional Pay**: Sunday premium of **30%**. **Vacation**: **12 days** of vacation during the first year + **30%** vacation bonus. **Year-End Bonus (Aguinaldo)**: 15 days’ salary. **Public Holidays**: Paid in accordance with applicable law. **Schedules**: **Flexible schedules** (7 hours per day). **Healthcare**: 24/7 online medical consultation **at no cost**. **Meals**: **Free meals**. **Uniforms**: **Free uniforms**. If you wish to become part of this great family, **APPLY THROUGH THIS CHANNEL!** Employment Type: Part-time Salary: $8,000.00 – $8,500.00 per month Expected Hours: No more than 42 hours per week Benefits: * Educational support * Free uniforms Work Location: On-site

Cda. Emiliano Zapata 392, U Hab Emiliano Zapata, Sta Cruz Atoyac, Benito Juárez, 03310 Ciudad de México, CDMX, Mexico

MXN 8,000-8,500/month

Sales and Customer Service64675003948034126

Indeed

Sales and Customer Service

Floor Sales Associate at **PATIO SANTA FE** Schedule: Monday to Sunday, 11 a.m. to 9 p.m. (STAGGERED SHIFT), one weekday day off. Biweekly pay, including punctuality bonus and Sunday premium. Meal voucher payment. Responsibilities: \- Customer service. \- Use of point-of-sale system. \- Store organization and cleaning. \- Inventory management. \- Use of sales support tools. We seek a candidate eager to learn, empathetic, friendly, responsible, and proactive. Customer interaction is extremely important to us, as is maintaining a positive work environment built on trust and honesty. Position type: Full-time Salary: $8,300.00 – $8,500.00 per month Benefits: * Discounts and preferential pricing * Meal vouchers Application question(s): * Are you currently studying? Work location: On-site employment

1a. Cda. Vasco de Quiroga 415, Benito Juárez, Álvaro Obregón, 53790 Ciudad de México, CDMX, Mexico

MXN 8,300/month

Indeed

Team Captain

A LITTLE BIT ABOUT Boldr * Boldr is the first global B\-Corp dedicated to delivering world\-class Client experiences while creating access to dignified, meaningful work in communities around the world. * We are a global team, united by our desire to connect diverse people with common values for boldr impact. * We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET’S START WITH OUR VALUES * Meaningful connections start with AUTHENTICITY * We do our best work by being CURIOUS * We grow by remaining DYNAMIC * Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE * At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As the Team Captain, you are responsible for the day\-to\-day leadership, performance, and development of the Community Builders team, including Social Media Specialists, Hybrid Social Media Specialists, Content Coordinators, and Reviews \& Marketplace Specialists. You will serve as the primary point of escalation for complex operational and people\-related issues, ensure consistent achievement of KPIs, and foster a high\-performing, inclusive, and values\-driven team culture. You will work closely with the Customer Experience Manager, Client Experience leadership, and People Manager to support business objectives and team growth. WHY DO WE WANT YOU We are currently looking for impact\-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic. WHAT WILL YOU DO ### **People Management \& Leadership** * Lead, supervise, and mentor Community Builders team members, including Social Media Specialists, Hybrid Specialists, Content Coordinators, and Reviews \& Marketplace Specialists. * Identify growth and development opportunities for team members through consistent coaching and feedback. * Monitor attendance, punctuality, and conduct, and escalate people\-related issues to HR for proper action as needed. * Foster a positive, inclusive, and high\-performance team culture aligned with Boldr’s Core Values. Guide advisors and analysts to promote best practices, engagement, and optimal morale. * ### **Performance \& Quality Management** * Monitor and assess individual and team performance against company and client KPIs. * Deliver timely feedback through regular one\-on\-ones, weekly check\-ins, and monthly performance reviews. * Ensure team members are properly trained and consistently meeting service quality standards. Support continuous improvement through performance analysis and coaching interventions. * ### **Operational \& Escalation Management** * Resolve or assist with escalated tickets, issues, and complex customer or client concerns in a timely and effective manner. * Understand, investigate, and solve complex requests, particularly those involving multiple teams or departments. Identify and communicate blockers or risks, recommending effective solutions to the Customer Experience Manager. * ### **Client \& External Coordination** * Maintain familiarity with client key contacts, operating requirements, and processes. * Support implementation of policies related to the Client’s products and services. * Demonstrate strong mastery of the company and client offerings. * Contribute to the ongoing development of customer engagement, support, and success processes. Identify opportunities for continuous improvement and added client value in collaboration with leadership. * ### **Logistics \& Internal Coordination** * Ensure team resourcing, scheduling, and equipment needs are met to sustain service levels. * Recommend relevant product, tool, or process improvements. Partner with the People Development Manager to support career pathing and training plans for team members. * Relay operational trends and recurring issues to Service Delivery and Client Experience leadership in a timely manner. **Requirements** WHAT WE’LL LIKE ABOUT YOU YOU ARE… * Curious, authentic, and values\-driven \#beboldr * A strong people leader and coach * Analytical, solution\-oriented, and detail\-focused * Adaptable, resilient, and able to manage multiple priorities * Calm under pressure and skilled at conflict resolution * A collaborative team player and culture builder * Articulate, persuasive, and empathetic in communication YOU HAVE… * Bachelor’s/College degree in a relevant field. * At least 3 years of supervisory or team leadership experience, preferably in customer experience or support environments. * Experience supporting SaaS products and complex digital platforms. * Experience with non\-voice channels such as chat, email, SMS, and social media support. * A general understanding of content moderation and community management. * Intermediate knowledge of CRM systems (e.g., Zendesk, Salesforce preferred). * Intermediate knowledge of Google Workspace and MS Office applications. * Strong problem\-solving and decision\-making skills. * Excellent verbal and written communication skills. * Ability to quickly learn and navigate new technologies and systems. * Openness to feedback and continuous professional growth. * Willingness to learn about Data Science and Machine Learning concepts as they relate to operations and automation.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Specialist, Backoffice Operations64668298132483128

Indeed

Specialist, Backoffice Operations

**Our Purpose** *Mastercard powers economies and empowers people in 200\+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.* **Title and Summary** Specialist, Backoffice Operations Overview: The primary role will be to meticulously document, identify, and swiftly resolve any operational issues that may arise during their line of work. Candidates must possess a keen attention to detail and a proactive approach to problem solving. They will collaborate with cross\-functional teams and stakeholders to ensure seamless communication and coordination. Responsibilities: * Oversee the daily operations of payment processing, ensuring accuracy, timelines and compliance with requirements * Proactively collaborate with internal teams and external partners to effectively address and resolve clients' operational issues, ensuring seamless service delivery and client satisfaction * Assist customer service teams with payment related inquiries * Create and update internal and external implementation documents and process flows * Collaborate closely with colleagues enhance efficiency, reduce errors and streamline workflows * Assist in the preparation of regular reports on operational performance and key metrics * Provide training and support to junior staff Required Skills \& Experience * Bachelor’s degree in Finance, Business Administration or a related field * 3 years minimum experience in the financial services or payments industry, with a focus on payment processing and operations * Excellent written and verbal English communications skills and interpersonal abilities * Proficient in payment processing systems * Ability to work independently and effectively in a fast paced and dynamic environment * You currently live in Mexico City and has availability to attend the office 3\-times per week. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

CX Tech, Tier II

***Welcome to Warner Bros. Discovery… the stuff dreams are made of.*** **Who We Are…** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the *storytellers* bringing our characters to life, the *creators* bringing them to your living rooms and the *dreamers* creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. **Your New Role…** The Customer Experience Technician, Tier 2 will be responsible for communicating with digital consumers, troubleshooting issues, researching potential bugs, and working closely with other team members to ensure errors are reported, prioritized, and resolved. The person must have strong interpersonal, customer service and communication skills and have the capacity to respond to requests with varying degrees of complexity in a short amount of time. Must be a quick learner and nimble with a strong ability to multitask and must be familiar with video streaming and digital apps as well as the navigation of connected devices and smart TVs. **Your Role Accountabilities…** * Interact daily with customers via email, chat, phone, app stores, social platforms, and other forms of communication ensuring the customer’s inquiry is responded to and resolved within SLA and target goals * Resolving technical problems of assigned cases * Showcase advanced analytical skills to identify, gather, and organize information as it pertains to apps and web platforms * Test and verify product functionality to reproduce customer issues * Document detailed failure and solution information within cases * Communicate courteously and effectively to understand issues from the customer's perspective * Deliver world\-class, proactive customer service to internal and external stakeholders * Showcase advanced analytical skills to identify, gather, and organize information as it pertains to apps and web platforms * Ability to meet and exceed key performance and customer service goals such as Customer Satisfaction, Average Handle Time, and Quality Assurance * Makes every effort to retain our customers business and ensure satisfaction at every step * Keen to solve problems \- do a little research to get the whole picture, and navigate towards customer centric solutions within the parameters of established policies * Liaise with other departments to ensure seamless communication and successful resolution of company wide inquiries, issues, concerns, etc. * The regular working hours for this position are Tuesday\-Saturday 8 am to 4:30pm EST (Sunday \& Monday off) OR Friday\-Monday 1:30 pm to 12 am EST (Tuesday \- Thursday off) **Qualifications \& Experience…** * Associate’s degree or equivalent 2\-years customer service experience required; 3\+ years preferred * Knowledge of mobile apps, connected devices, and digital TV technology * Experience with Zendesk preferred * Proficiency with G Suite and demonstrated competency in learning new software * Strong technical, problem solving, and negotiation skills * Capability of crafting consumer\-facing communications in an adept way to resolve issues and maintain consistent brand voice * Strong ability to multitask; complete troubleshooting steps while maintaining customer and internal team communication * Ability to think strategically, assess opportunities, and provide creative solutions to complex problems while remaining flexible and adaptable * Strong analytical and critical thinking skills * Superior customer service and communication skills (both written and verbal) with the ability to interact and support different levels within the organization * Ability to adjust priorities and manage time wisely in a fast\-paced environment * Commitment to teamwork through relationship\-building, reliability, trust, and collaboration **How We Get Things Done…** This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding\-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. **Championing Inclusion at WBD** Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

CUSTOMER CARE AGENT – IMMIGRATION LAW FIRM646682980677131210

Indeed

CUSTOMER CARE AGENT – IMMIGRATION LAW FIRM

**About Us** Tomorrow Law Immigration is a fast\-growing, modern immigration law firm dedicated to providing world\-class service, clear communication, and compassionate support to our clients. We believe in structured systems, high standards, and a client\-first approach — and we’re expanding our Customer Care team. If you love helping people, thrive in organized environments, and want to be part of a professional, mission\-driven team, we want to meet you. **Position Summary** The **Customer Care Agent** is the first point of contact for our clients and plays a key role in setting expectations, collecting documents, and moving cases smoothly through our workflow. You will support clients during the early stages of their case, provide updates, and ensure all required information is gathered so the Case Management team can begin producing the legal packet. This is **not** a sales role and **not** a legal advisor role. This is a **client support \+ document coordination** position. **Responsibilities** * Welcome newly signed clients with professionalism and warmth * Explain the beginning of the immigration case process (script provided) * Confirm payment arrangements and send required onboarding materials * Collect required documents and ensure everything is uploaded correctly * Start FOIA requests once client IDs are received * Maintain weekly follow\-ups with clients in “Pending Documents” status * Provide case updates using approved scripts and Filevine notes * Respond to client questions within policy timelines * Identify red flags or issues and escalate to supervisors * Document all client interactions with screenshots and notes * Coordinate with the FOIA and Case Management teams to ensure smooth handoffs * Deliver service with empathy, accuracy, and urgency **Minimum Requirements** * **1\+ year of experience in customer service or client\-facing communication** * (Law firm or immigration experience is a plus, but not required) * Strong communication skills (written \+ verbal) * Ability to follow structured workflows and meet follow\-up deadlines * Tech\-savvy and comfortable learning new systems * Reliable, organized, and detail\-oriented * Ability to maintain professionalism with frustrated or anxious clients * Bilingual (English/Spanish) highly preferred * Must be able to work in a fast\-paced environment with high accuracy * Must never provide legal advice — training provided **What We Offer** * Competitive pay * Professional, supportive work environment * Training and growth opportunities * Structured workflows that make your job easier * Opportunities to advance to Case Management or Supervisory roles * A mission\-driven team helping immigrant families every day **Ideal Candidate Qualities** We are looking for someone who is: * Friendly, patient, and empathetic * Extremely organized * Consistent with follow\-ups * Comfortable with technology * A great communicator * Able to follow processes and scripts * A team player * Trustworthy and dependable **How to Apply** Submit your resume through Indeed. A cover letter is not required but is encouraged. Job Type: Full\-time Pay: $10,000\.00 \- $30,000\.00 per month Work Location: In person Expected Start Date: 08/12/2025

Río Pánuco 121, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico

MXN 10,000-30,000/year

Site ID Lead - (Hybrid in Argentina, Columbia, or Mexico)646682980838431211

Indeed

Site ID Lead - (Hybrid in Argentina, Columbia, or Mexico)

**Description** Site ID Lead \- (Hybrid in Argentina, Columbia, or Mexico) Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full\-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: **WORK HERE MATTERS EVERYWHERE** Why Syneos Health * We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. * We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. * We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. **Job Responsibilities** Hybrid Role \- Must be able to work 2 days per week in office. Open to hiring in Argentina, Columbia, and Mexico. **Strategic Planning** * Ability to understand and translate protocol requirements to develop the ideal site profile, in collaboration with Sponsor and key cross\-functional leads. * Mine relevant databases, epidemiology resources, available literature resources, etc. to identify the best suited sites and countries for the project and proactively advocate for inclusion of strategic relationship sites and for efficiencies * Develop the Site Selection Plan with input from the Sponsor, Project Lead and Clinical Lead, to ensure seamless and project\-tailored site selection strategy, also by understanding, validating and incorporating the proposed site selection strategy as available in Proposal and feasibility documents * Draft and program the potential investigator questionnaire template based on protocol requirements, with input from Project Lead (PL), Medical Monitor, Clinical Lead, etc. * Negotiate and finalize supporting documents such as the Confidential Disclosure Agreement (CDA) template and Data Privacy Forms, Site ID Cover Letters, etc. **Operational Oversight** * Lead the technical and operational site identification aspects of global projects including tracking and weekly reporting of project deliverables to Site ID Management, Internal Project Team, and Sponsor * Train and mentor site identification project team members on project protocol, study\-specific requirements, and the site identification process. This includes management of performance and quality of work to meet project goals * Attend project team and client meetings to represent Site ID and provide updates on Site ID status * Recommend sites for PSV to PL and/or sponsor by analyzing and scoring survey data * Proactive risk management and expectation management by analyzing and monitoring progress. Includes development of mitigation strategies and solutions to ensure successful delivery of Site ID. **Financial Management and Resourcing** * Responsible for site identification related resource management for projects including, but not limited to requesting country level resources to support projects based on scope \& budget and communicate changes to resource requirements * Project\-specific financial management including, but not limited to understanding costing tool \& translation into activities and hours, revenue recognition of assigned projects and forecasting of units **Qualifications** * BA/BS in the biological sciences or related discipline in the natural sciences/health care field (e.g. RN) * Experience working in a pharmaceutical, biotech, contract research organization or clinical research site * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), database applications, email, and internet * Strong presentation skills, interpersonal skills, as well as a team oriented approach * Excellent verbal and written communication skills * Excellent analytical skills * Excellent time management skills * Ability to multitask under tight deadlines on several projects with specific and unique requirements, while providing attention to detail and high quality work * Ability to be flexible, adapt to change, work independently, as well as work as part of a team in a matrix environment * Strong project\-level and department\-level operational experience with a willingness to challenge oneself to meet project, department, and company goals **Get to know Syneos Health** Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000\+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever\-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com **Additional Information** Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Sindicato Nacional de Electricistas 54, Hab Viveros del Valle, 54060 Tlalnepantla, Méx., Mexico

Negotiable Salary

Indeed

Customer Support

Apollo.io is the leading go\-to\-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1\.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top\-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members. **The Role** **The Product Advocate position is open to residents of** **Mexico City** **and requires full English fluency.** Apollo.io is seeking dedicated and knowledgeable people to join Apollo.io as a Product Advocate. This pivotal role involves delivering exceptional customer experiences by leveraging deep product expertise and strong communication skills. The Product Advocate troubleshoots and resolves customer issues, optimizes support processes, and contributes to Apollo’s values\-driven culture. By collaborating across teams, this role ensures customers achieve their goals while demonstrating ownership, curiosity, and a commitment to continuous improvement. ### **Responsibilities** * Handle customer inquiries in digital and voice channels in our CRM of choice to provide technical and product support. * Ask thoughtful questions to troubleshoot and resolve customer issues, escalating complex problems effectively. * Stay up\-to\-date on product changes, new features, and integrations, proactively expanding knowledge. * Validate workflows with peers and identify patterns in customer feedback to inform internal discussions. * Take ownership of ensuring customers understand key features and benefits aligned with their goals. * Consistently adhere to SLAs, meeting key performance metrics such as resolution time and CSAT. ### **Required Qualifications** * Minimum proven experience of **2 years in at least one entry\-level tech Customer Support or Technical Support role** * **Strong problem\-solving skills with the ability to troubleshoot and resolve complex customer issues.** * **Ability to adapt to change and remain flexible in a dynamic work environment** * **Excellent english communication skills, both written and verbal, with an empathetic approach.** * **Proficiency with support tools, including live chat and ticketing systems along with processes and metrics like resolution time, customer satisfaction (CSAT), and ticket volume trends.** * Demonstrated ability to manage time effectively and adhere to SLAs. * Proficiency in tailoring technical explanations for non\-technical audiences. + **Note**: If you are studying or have finished a data science or engineering degree we will happy to consider your application if you don't meet the minimum proven experience requirement previously mentioned ### **Preferred Qualifications** * Background in SaaS or technology\-focused roles. * Experience analyzing customer feedback to inform product or process improvements. * Familiarity with tools like Jira, Salesforce, and REST API integrations. * Strong foundational knowledge of integration and filtering systems. * Basic programming knowledge. ### **We are AI Native** Apollo.io is an AI\-native company built on a culture of continuous improvement. We’re on the front lines of driving productivity for our customers—and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here. ### **Why You’ll Love Working at Apollo** At Apollo, we’re driven by a shared mission: to help our customers unlock their full revenue potential. That’s why we **take extreme ownership** of our work, **move with focus and urgency**, and **learn voraciously** to stay ahead. We invest deeply in your growth, ensuring you have the resources, support, and autonomy to **own your role and make a real impact**. Collaboration is at our core—we’re **all for one**, meaning you’ll have a team across departments ready to help you succeed. We encourage **bold ideas and courageous action**, giving you the freedom to experiment, take smart risks, and drive big wins. If you’re looking for a place where your work matters, where you can push boundaries, and where your career can thrive—Apollo is the place for you.

Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico

Negotiable Salary

Indeed

Experto

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only\-at\-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As an Expert, you possess a deep understanding of our products and services across the Apple ecosystem. You excel at selling products, offering all of Apple’s services, and delivering an exceptional customer experience. An Expert exemplifies what great customer engagement looks like, and mentors others on how to achieve results. **Description** Demonstrate and sustain top\-performing sales and service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products. Be knowledgeable about and proactively stay up to date on Apple’s products, services, purchase options and Product Zone sales processes. Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and follow guidance. Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities. **Preferred Qualifications** You can: Demonstrate knowledge of Apple products and services. Show a track record of producing top\-performing sales and customer experience results. Personalize solutions based on customer needs, and effectively communicate them. Solve customer concerns using care, learning, and presentation skills. Work in a fast\-paced environment, often supporting multiple customers at the same time. Learn about and deepen your understanding of Apple products and services, and third\-party products, to enhance the customer experience. Support and educate the broader team by sharing knowledge, experiences, and insights. **Minimum Qualifications** You should: Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. Have experience in retail or sales, or related work experience. Be proficient in the local language, both written and spoken. Apple is an equal opportunity employer that is committed to inclusion and diversity. Apple provides reasonable accommodations to applicants with disabilities and in accordance with local requirements. Apple is a drug\-free workplace.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

3PL Sales Executive

**We are seeking a 3PL Sales Executive** **Requirements:** * Basic English proficiency **Responsibilities:** * Prospecting and sales follow-up * Customer service and on-site visits * Selling warehousing and distribution services * Promoting the company’s service portfolio **We offer:** * Monthly salary of $30,000 * Statutory benefits * Commissions ranging from 5% to 10% Employment type: Full-time Salary: $30,000.00 per month Work location: On-site employment

Sindicato Nacional de Electricistas 54, Hab Viveros del Valle, 54060 Tlalnepantla, Méx., Mexico

MXN 30,000/year

Sales Executive – Recruitment Services646682965514271215

Indeed

Sales Executive – Recruitment Services

We are a recruitment consulting firm seeking a Sales Executive specialized in selling Recruitment and Selection services. Requirements: - Minimum age: 25 years old - At least 1 year of experience preferred in HR services sales, recruitment, headhunting, or B2B sales - CRM proficiency preferred - Strong verbal communication skills Responsibilities: - Customer service - Prospecting new clients and managing existing client portfolio - Frequent telephone outreach - Providing courteous service offerings to clients We offer: - Working hours: Monday to Friday, 9:00 AM to 6:00 PM - Base salary starting at $18,000 MXN gross per month (negotiable based on experience) + uncapped commissions on monthly targets - Statutory benefits * Location: Av. Cuauhtémoc, Beltrán Valle neighborhood, Benito Juárez - Employment type: Full-time - Salary: $15,000.00 – $18,000.00 MXN per month - Benefits: * Grocery vouchers - Work location: On-site employment

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico

MXN 15,000-18,000/year

TICKET SUPERVISOR (TAXQUEÑA ZONE)646682965358111216

Indeed

TICKET SUPERVISOR (TAXQUEÑA ZONE)

**TICKET SUPERVISOR (TAXQUEÑA ZONE)** **REQUIREMENTS** * 2–3 years of experience managing operational staff in customer service or cashier roles * High school diploma or equivalent * Age between 35 and 45 * Strong verbal communication skills * Leadership abilities * Professional and formal appearance * Customer-oriented mindset that promotes teamwork and a healthy work environment **WE OFFER:** * All statutory benefits from day one (social security, paid vacation, vacation bonus, profit sharing, and a 15-day year-end bonus) * Life insurance * Vouchers * Savings fund contribution of 9.5%, paid annually * Timely salary payments * Job stability **WORK SCHEDULE:** * Works Monday through Sunday, with one weekday day off; shifts available from 6:00–14:00, 14:00–22:00, or mid-shift 9:00–17:00 **KEY RESPONSIBILITIES:** * Supervise ticketing staff in accordance with company processes and policies. If interested, please apply via this channel or send your CV with photo via WhatsApp to 55**68**69**64**81** Employment type: Full-time Monthly salary: $10,100.00 Benefits: * Savings fund * Life insurance * Grocery vouchers Work location: On-site

Calz Taxqueña 1321, Campestre Churubusco, Coyoacán, 04200 Ciudad de México, CDMX, Mexico

MXN 10,100/month

Indeed

RTR Specialist I

*Mexico City, Ciudad de México, Mexico* Apply until: **Open until further notice** At Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future. We are looking for team members who bring ideas forward, champion others and work together to do better. Does that sound like you? **About the Job:** ------------------ * Join us as an RTR Specialist I, supporting global Finance operations. * You’ll work on core accounting processes and month\-end activities. * + ️ **Full English fluency required** — daily communication and reports are in English. + ️ **100% Onsite (Mon–Fri)** — role is based at our CDMX office. * **Please send your resume in English so the hiring team can review it properly.** **In your future role as RTR Specialist I, you will:** ------------------------------------------------------ **Execute RTR accounting:** * Post manual \+ recurring journal entries * Manage AR differences \+ propose doubtful debt provisions * Handle intercompany accounting \& reconciliations * Support month\-end close (depreciation, revaluations, accruals) * Process salary uploads, rebates, commissions, FX\-hedging * Coordinate financial audits \+ tax accruals **Analyze results:** spot errors, recommend fixes, improve processes **Own your workload,** especially during close **Prepare reports \+ BS reconciliations** Clear suspense and BS accounts per policy Collaborate with controlling, reporting, in\-house bank, customer service, sales Support process improvement \+ standardization Ensure everything complies with IFRS \+ corporate guidelines **We believe you bring:** ------------------------- * 3–5 years in AP/AR/Cash or similar accounting work * ERP experience (SAP preferred) * Strong Excel \+ Office skills * Background in Accounting * + ️ Fluent English (spoken \+ written) * Good analytical and communication skills * Comfortable working under **month\-end pressure** * Hands\-on and a strong team player * + ️ Available to work onsite, Mon–Fri, at Insurgentes Sur 1271 * CV in English helps speed up the process **Good to know:** ----------------- Please apply via our online recruitment system. We will not accept applications via e\-mail. Once it's with us we will review to see if we have a match between your skills and the role! For more information about our hiring process, visit: nouryon.com/careers/how\-we\-hire/ We look forward to receiving your application! We kindly ask our internal candidates to apply with your Nouryon email via Success Factors. We encourage you as a valued Nouryon employee to share talents from your network to help us to bring in new Changemakers through our new Employee Referral Program! Bringing in new, skilled people with a great mindset is beneficial for both you and Nouryon. All info you need to make a referral is here. Join us in growing Nouryon! **About Nouryon:** ------------------ We’re looking for tomorrow’s Changemakers, today. If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the desire to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one, we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment. Visit our website and follow us on LinkedIn. \#WeAreNouryon \#Changemakers We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents, recruitment agencies or staffing companies. Standard ##### **Vacancy data** Closing date Open until further notice Vacancy number N0013380 ##### **Organization** Continent North America Country Mexico State/Region/Province Ciudad de México Site Mexico City Business Finance Functions ##### **Job characteristics** Job area Finance Hierarchy level Entry Level Full time/part time Fulltime Contract type Permanent

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

Logistics Supervisor

About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform\-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe. Position title: Logistics Supervisor Location: Mexico City (Delegation) Warehouse Grade: 10 Job Description: Our business is looking for a talented and qualified logistics manager to join our team. In this position, you will be responsible for all supply chain management duties including selecting carriers, researching shipping methods, assessing budgets, and organizing storage. The successful candidate must demonstrate strong attention to detail in order to oversee daily operations and logistics employees. In addition to having excellent organizational skills, you should also possess in\-depth knowledge of logistics and inventory systems. Logistics Supervisor Responsibilities:* Selecting carriers and negotiating contracts and rates. * Planning and monitoring inbound and outgoing deliveries. * Supervising logistics, warehouse, transportation, and customer services. * Organizing warehouse, label goods, plot routes, and process shipments. * Responding to any issues or complaints. * Researching ideal shipping techniques, routing, and carriers. * Working with other departments to incorporate logistics with company procedures and operations. * Evaluating budgets and expenditures. * Updating and evaluating metrics to assess performance and implement enhancements. * Ensuring all operations adhere to laws, guidelines, and ISO requirements. Logistics Coordinator Requirements:* Bachelor’s degree in business administration, logistics, supply chain, or relevant field. * A minimum of 2 years’ experience in a similar role. * In\-depth knowledge of the consumer goods industry. * Solid understanding of logistics and inventory management software. * Outstanding analytical, problem\-solving, and organizational abilities. * Exceptional verbal and written communication skills. * English is required Offers of employment are conditional upon passage of screening criteria applicable to the job EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes*“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a* *@ncrvoyix.com email* *domain.”*

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Senior Service Delivery Consultant – Configuration Deployment Service646196034917131219

Indeed

Senior Service Delivery Consultant – Configuration Deployment Service

WHAT MAKES US, US: Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values — caring, customer success\-driven, collaborative, curious, and courageous. Our people\-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading! WHY THIS ROLE IS IMPORTANT FOR US: At SimCorp, we help some of the biggest financial institutions streamline their investments, accounting, and operations. Currently SimCorp is transforming the way we deliver services to our clients. We are looking for a highly motivated IT consultant to support our Configuration Deployment Service (CDS) team. You will work in our global SaaS Operation delivery unit consisting of various cross\-located teams. The CDS tTeam delivers high quality services towards our clients by supporting different deployment scenarios for our cloud environments, in which configuration is promoted from source to target environment in a highly automated procedure. You will support clients and our service team remotely from our offices and have direct client contact. You will participate in deployment meetings with the client and work closely with the clients and our CDS experts in SimCorp globally to provide effective solutions for our clients WHAT YOU WILL BE RESPONSIBLE FOR:* Supporting our CDS team to be efficient and accountable for service delivery across different time zones * Engaging in configuration deployments and contributing to service deliveries and client meetings * Planning and preparation of deployment windows together with the client and the team * Creating configuration packages based on client definition and follow up on deployments * Documentation and reporting in line with the defined service procedures * Collaborating with the Service Owners and client stakeholders * Advise on process improvements based on lessons learned from daily operation * Play an active part in our global Configuration Deployment Service network WHAT WE VALUE: Most importantly, you can see yourself contributing and thriving in the position described above. How you gained the skills needed for doing that is less important. We expect you to be good at several of the following and be able to \- and interested in \- learning the rest:* Master in Computer Science, Natural Science, Economics or similar qualification * You have some experience with configuring and deploying components of complex standard software applications in the financial sector or financial services industry * You have a technical affinity, you are eager to engage and learn new technical content * You have already worked in a Windows Server environment and may have had first touchpoints with cloud technology * You are interested in or have already basic knowledge about processes in the investment industry and an interest to expand this * You are Service\-minded and have a positive mindset, you are experienced to work in ITIL framework * You enjoy working in a fast\-paced environment and having a considerable impact on the results and solutions * Proficient analytical skills and a solution and result oriented attitude * You are able to prioritize tasks to ensure that deadlines are met * You are fluent in English (oral and written) BENEFITS: Attractive salary and bonus scheme are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide an work \& private life balance. We also practice a tailored approach to professional development to support the direction you want to take. NEXT STEPS: Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non\-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. \#Li\-hybrid

Ópalo Sur 32, Tizayuca, 43806 Tizayuca, Hgo., Mexico

Negotiable Salary

Indeed

Demand Planner

Job Description **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** You will develop the 0\-24\-month IBP forecast by brand and at the stock keeping unit (SKU) level. You will coordinate, challenge and influence building block with input from sales, marketing and other partners. In addition, you will review the disaggregated short\-term demand plan, which includes SKU/location mix and weekly pacing. Finally, you will provide the finalized detailed demand plan by SKU to supply planners and adjust it based on feedback from supply planners or commercial teams. **How you will contribute** You will: * Contribute to the demand management cycle of the integrated business planning (IBP) process for your categories and to strategy and structure discussions * Liaise with the commercial and operational teams and develop ways to continuously improve communication between the functions to support the delivery of the business KPIs for their families * Manage forecast compilation process, which includes owning the short\-term weekly plan and the long\-term forecast (three or more months) * Interact with modelling team to generate statistical forecasting * Participate in the integrated business planning process and manage the demand planning tool * Perform root\-cause analysis for continuous plan improvement for key service issues, forecast error and bias, and share output with appropriate leadership **What you will bring** A desire to drive your future and accelerate your career and the following experience and knowledge: * Experience in a fast\-moving consumer goods or consumer packaged goods environment, preferably in food or other fast moving, dynamic industry where shelf life is a constraint * Experience within an IBP/S\&OP environment * Able to influence cross\-functional teams, working on priorities and improving the plan * Excellent problem\-solving skills, analytical skills – and able to understand and interpret data * Strong verbal and written communication skills * Team player who can work with many other functions on a daily basis Job Responsibilities Consolidate and analyze historical sales data, market trends, commercial plans, and promotions to generate an accurate demand forecast. Coordinate monthly Demand Review meetings within the IBP process with the local market and global headquarters. Monitor forecast performance (Forecast Accuracy / Bias) and implement corrective actions when required. Collaborate closely with Sales, Operations, Marketing, and Finance teams to align the demand plan with business objectives. Evaluate the impact of product launches, discontinuations, and promotional activities on demand. Prepare reports and analyses of planning and operational key performance indicators (KPIs). Support the implementation and updates of planning systems (SAP APO, IBP, o9 or similar tools). Profile Requirements Bachelor’s degree in Industrial Engineering, Economics, Business Administration, or a related field. 2 years of experience in demand planning, preferably within multinational or consumer goods companies. Strong understanding of S\&OP processes and statistical forecasting methodologies. Advanced Excel proficiency and experience with ERP systems (SAP, o9\). Preferred knowledge of planning tools and ERP systems such as SAP IBP. Key Competencies Analytical thinking and results\-oriented mindset. Ability to influence and collaborate with cross\-functional teams. Effective communication and presentation skills. Strong organizational skills, attention to detail, and ability to manage priorities. No Relocation support available Business Unit Summary Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth\-watering global brands such as *Trident*, *Oreo*, *Philadelphia*, and local jewels like *Clorets* and *Bubbaloo*. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting\-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work\-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Demand Planning Customer Service \& Logistics

Mercado Santa Fe, Sta Fé, 01210 Ciudad de México, CDMX, Mexico

Negotiable Salary

International Benefits Specialist, NALA646196035075861221

Indeed

International Benefits Specialist, NALA

**Who We Are** ============== At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset \- our people. We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data\-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you'll fit right in. **Who You Are** =============== As an International Benefits Specialist for LATAM, you are a core member of the team bringing Justworks' global benefits vision to life in\-market. Benefits are a strategic lever for growth, retention, and differentiation—and your work ensures that promise is delivered across the LATAM region. You will play a critical role in building and managing a portfolio of benefits that are both compliant and competitive, and that reflect what matters most to our customers and their employees. You bring curiosity, creativity, and operational rigor to everything you do. You thrive in complex, fast\-moving environments and are energized by the challenge of delivering high\-quality, locally tailored benefits programs at scale. You know how to navigate regional statutory requirements, manage broker and vendor relationships, and design supplemental benefits that stand out in\-market. You care deeply about delivering a great experience—for both customers and employees. You communicate clearly and simply, even when explaining complex topics. You take ownership of your work end to end, and bring a collaborative, proactive mindset to solving challenges. Most importantly, you believe benefits can be more than just compliant—they can be differentiating, valuable, and make people feel cared for around the world. **Your Success Profile** ======================== **What You Will Work On** ------------------------- * Lead benefits procurement, administration and renewals for LATAM, including all global health, retirement, and other benefits programs, ensuring competitiveness, compliance, and alignment with business strategy. * Manage day to day vendor, broker and partner relationships, negotiate renewals, SLAs, and pricing to ensure value and compliance. * Research, design, and launch creative supplemental benefits (e.g., wellness, family support, or mental health programs) tailored to local needs. * Serve as a regional benefits subject matter expert, supporting internal teams and client\-facing inquiries. * Audit data and ensure accuracy in eligibility, enrollment, and billing. * Collaborate with Product, Legal, and Operations to maintain alignment with EOR standards and statutory requirements. * Develop country\-level benefit summaries, communications, and enrollment guides to enhance the employee experience. * Work with the benefit operations teams to ensure that all EOR employees can be enrolled in global benefit programs in an efficient and effective manner. **How You Will Do Your Work** ----------------------------- As an International Benefits Specialist, results are paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies: * **Consultative** \- takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open\-ended questions and active listening. * **Clear communication \-** the ability to articulate thoughts and express ideas effectively using oral, written, visual and non\-verbal communication skills, as well as listening skills to gain understanding. * **Taking** **responsibility** \- being accountable, being committed, and accepting ownership for one's decisions, actions, and behavior. * **Adaptability** \- the ability to adjust your approach or actions in response to changes in your external environment. * **Solution\-oriented** \- identifies the source of a question or challenge and provides the right, or a better, way of doing things. * **Curious** \- the innate desire to learn, grow and understand. * **Risk assessment \-** applying a logical step\-by\-step process to protect, and consequently minimize risks to, the organization, interests and employees. * **Manages complexity \-** making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. **Qualifications** ------------------ * 4\+ years of experience in benefits in LATAM. * Experience managing renewals and vendor relationships end\-to\-end. * Deep knowledge of statutory and supplemental benefit structures in at least one major LATAM market. * Strong communication skills; ability to simplify complexity for employees and clients. * Proven ability to design and execute scalable, compliant benefits frameworks. * Comfort operating in a fast\-paced, high\-growth, international environment. **Bonus Points for:** * Experience in Employer of Record (EOR) or PEO settings. * Familiarity with benefits platforms, HRIS, or brokerage systems. * Multilingual fluency. \#LI\-SD1 \#LI\-SD1 \#LI\-Hybrid Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. **Diversity At Justworks** ========================== Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience. Our DEIB Report

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Platform Marketing Manager646196034599711222

Indeed

Platform Marketing Manager

**Teamwork makes the stream work.** ----------------------------------- ### **Roku is changing how the world watches TV** Roku is the \#1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable \- and valued \- contribution. We're a fast\-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. ### **About The Team** The International Consumer Marketing team drives scale and engagement to Roku by inspiring and delighting our customers throughout their journey. We aim to provide customers with the best streaming experience possible by helping them discover new features, engage with entertainment across the Roku platform, and delight in the entire experience. When we succeed, we drive value for our business. ### **About The Role** This role will develop and drive the Platform marketing strategy and campaign execution for the Mexican market, including Content, Integrated, Lifecycle, and Product campaigns. We aim to provide customers with the best streaming experience possible by helping them discover new features, engage with entertainment across the Roku platform, and delight in the entire experience. When we succeed, we drive value for our business. You must develop strong collaborative relationships with a wide variety of local and stateside functions, including product management, analytics, merchandise, creative, and others, to bring marketing initiatives to life. ### **What You’ll Be Doing** * Strategize, develop, and execute cross\-channel marketing campaigns that drive engagement with existing customers throughout all stages of their lifecycle * Gain an in\-depth understanding of the Roku customer and how their behaviors impact customer lifetime value (CLV). Use this knowledge to seek opportunities to further refine plans and improve tactics continually * Brief and lead campaign development with the creative team * Collaborate and partner with internal and external teams to develop and execute 360 campaigns and deliver targeted and personalized journeys across multiple touchpoints * Partner with analytics to measure, test, optimize campaigns towards growth and engagement goals, and marketing strategies * Work cross\-functionally to ensure campaign requirements and deadlines are met while also delivering the optimal customer experience ### **We’re excited if you have** * 8\+ years of relevant marketing experience, preferably at a technology or entertainment company * Strategic insight into the current state and future direction of content and consumption trends in Mexico * Strong focus on the customer, marketing instinct, analytical mindset, and passion for the business * A solid technical and business understanding of CRM tools and marketing automation * Proven planning, prioritization, and organizational skills * Curious, creative mind and strong eye for visual design * Understanding of digital media * Experienced in deriving meaning from data through testing and optimization, and taking appropriate action based on key learnings * Ability to work independently and take ownership of projects from start to finish in a fast\-paced environment * Skilled communicator with excellent verbal, presentation, and written communication abilities in English ###### **\#LI\-SB5** ### **Accommodations** Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com. ### ### **Our Hybrid Work Approach** Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy. ### ### **Benefits** Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter. ### ### **The Roku Culture** Roku is a great place for people who want to work in a fast\-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV. We have a unique culture that we are proud of. We think of ourselves primarily as problem\-solvers, which itself is a two\-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002\. To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet. By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe here at any time.

Av. P.º de la Reforma 483, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

EXECUTIVE PROMOTER

**Date:** Dec. 3, 2025 **Address:** Av. Paseo de la Reforma 180, Juárez, MEXICO CITY, MX **Company:** Grupo PiSA Live your purpose and make a difference with Grupo PiSA. With over 80 years of history, Grupo PiSA is a 100% Mexican company committed to the health and well-being of millions of people both in Mexico and internationally. Our growth reflects the effort, passion, and dedication of a team focused on excellence. Join us and become part of a company where every day is an opportunity to live "A Life in Service of Life." Together, we can transform the future of healthcare and leave a positive mark on the world! **Type of Collaborator** Operational**Position Objective** Ensure demand generation by increasing market participation through promotion to achieve the sales target set by the Commercial Directorate.**Responsibilities and Activities** * Update results to assess market potential and participation. * Train customers on the use and handling of PiSA products to generate demand. * Drive customer product movement. * Participate in scientific medical events. Experience * Sales of products and/or services, 1 year * Hospital sales, 1 year * Customer service, 1 year Knowledge * Basic Office software (data entry) * Sales techniques * Work plan structure (implementation, execution, monitoring, and control) Education Technical Degree Bachelor’s Degree in Nursing**Complementary Profile** * Willingness to travel, * Valid driver’s license, standard vehicle operation * Flexible schedule availability * Extensive clinical experience * Prior experience in promotion/sales of medical supplies At Grupo PiSA, we prohibit violence and discrimination, promoting equal opportunities, inclusion, and diversity. Our selection processes are FREE; please report any irregularities to lineaeticagrupopisa@letica.email

Av. Horacio 938, Polanco, Polanco III Secc, Miguel Hidalgo, 11540 Ciudad de México, CDMX, Mexico

Negotiable Salary

Customer Service Sr Analyst - CIUDAD DE MEXICO646124877228811224

Indeed

Customer Service Sr Analyst - CIUDAD DE MEXICO

**Discover your future at Citi** -------------------------------- Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. **Job Overview** ---------------- The Customer Service Senior Analyst is an intermediate\-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities:** * Manage a portfolio of high\-profile clients and serve as single point of contact for queries, engaging to understand client service needs and gaps * Liaise with internal and external cross\-functional partners to deliver customer service that meets or exceeds client expectations * Ensure transactions are executed timely and accurately * Identify and implement process improvements and test new features/functions * Perform regulatory, audit and control assessments and create reports for internal and/or external distribution * Contribute to short and long\-term projects and engage with global partners where necessary to meet client requirements * Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **Qualifications:** * 5\-8 years of previous cash management and financial services experience preferred * Proficient in English * Consistently demonstrate clear and concise written and verbal communication * Aptitude for utilizing reporting tools and applications * Proven organizational skills * Demonstrated ability to drive results in a fast\-paced, goal\-oriented environment **Education:** * Bachelor's degree/University degree or equivalent experience This job description provides a high\-level review of the types of work performed. Other job\-related duties may be assigned as required. \- **Job Family Group:** Customer Service \- **Job Family:** Institutional Customer Service \- **Time Type:** Full time \- **Most Relevant Skills** Please see the requirements listed above. \- **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. \- *Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.* *If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *Accessibility at Citi**.* *View Citi’s* *EEO Policy Statement* *and the* *Know Your Rights* *poster.*

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Jr. Innovation Analysis Specialist.646124877386271225

Indeed

Jr. Innovation Analysis Specialist.

**Job Description** **About this Job** We are currently seeking a Junior Innovation Analyst to join our BASES Customer Success Team. In this role, you’ll collaborate with some of the world’s largest consumer packaged goods companies across categories such as personal care, home care, food and beverages, alcohol, and pharmaceuticals. Your mission will be to help these clients better understand consumer behavior, evaluate the potential of new innovations, and identify portfolio management opportunities—all supported by best\-in\-class research and predictive analytics tools. **Responsibilities** * Summarizes and transforms data into visual formats such as tables, charts, and graphs to support insights generation. * Analyzes market data and research results to contribute to the creation of reports and client\-facing presentations. * Ensures data accuracy by reviewing for errors and inconsistencies using internal tools and validated sources. * Drafts initial client communications and participates in meetings and presentations, with occasional in\-person interactions. * Adheres strictly to internal security protocols, completing all required certifications and avoiding any security incidents. * Delivers tasks and projects within established deadlines, proactively identifying potential issues and escalating them when necessary, while demonstrating ownership and urgency in problem\-solving within current skill capabilities. * Maintains timely and effective communication with clients, ensuring responses are delivered in accordance with established SLAs. **Qualifications** **About You** As a Junior Innovation Analyst, you will translate client business objectives into actionable insights by analyzing data and contributing to impactful reports. You’ll also support the team by managing multiple projects and engaging with clients to understand and address their needs. **Requeriments:** * Bachelor’s degree in Business Intelligence and Market Analysis * 1 year experience * Familiarity with the FMCG sector is a plus * **Advanced proficiency in English (spoken and written)** * Strong analytical and problem\-solving skills * Clear and effective communication, with strong organizational abilities * Proactive mindset with a sense of accountability and ownership * Eagerness to learn and continuously develop new skills **Additional Information** **Our Benefits** * Flexible working environment * Volunteer time off * LinkedIn Learning * Employee\-Assistance\-Program (EAP) **About NIQ** NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state\-of\-the\-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100\+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn \| Instagram \| Twitter \| Facebook **Our commitment to Diversity, Equity, and Inclusion** At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news\-center/diversity\-inclusion

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Special Agent - Cyber Crime Investigation646124877544991226

Indeed

Special Agent - Cyber Crime Investigation

At American Express, our culture is built on a 175\-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well\-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **JOB SUMMARY:** Reporting to the VP \- Security Investigative Services, the Special Agent Cyber Fraud Investigations is responsible for supporting global investigations into unlawful acts which may have been committed against our company and customers. The role includes responsibilities in gathering and analyzing actionable information and investigating cybercrime and financial fraud cases. **ESSENTIAL DUTIES AND RESPONSIBILITIES:** * Conduct complex internal and external cyber\-enabled fraud or cybercrime investigations (which can also include insider threat, misconduct, retail fraud, malware) across multiple business segments from a variety of channels. Prioritize and investigate escalations and referrals from business units on insider threat, data loss prevention, cyber threat intelligence, cyber threat fusion center, fraud risk, law enforcement, public/private partnerships, and global business units. * Interview cardmembers, victims, claimants, witnesses, and potential suspects. * Gather evidence and work with local and federal law enforcement on fraud prevention initiatives and investigations to actively pursue the prosecution of criminal matters where Amex or its Cardmembers are victims. * Testify in court representing our company and supporting our criminal cases as well as responding to court orders and subpoenas when necessary. * Analyze data and trends; develop and implement proactive plans and programs to address opportunities. * Communicate Global Security’s position effectively to both internal and external partners and fully support Global Security’s senior leadership in the development and implementation of initiatives and programs to detect, investigate, and disrupt cybercrime and fraud. * Provide strong subject matter expertise in the areas of cybercrime investigations, security and investigative operations, and financial crimes. * Provide after\-hours support, as needed. **DESIRED LEADERSHIP CHARACTERISTICS:** * Ability to prioritize and execute tasks in high\-impact or time sensitive situations. * Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done. * Ability to develop and maintain strong relationships in a complex multi\-national corporation. * Strong problem solver with the ability to use analytical methods for impact. * Effective organizational skills, attention to detail, and ability to collaborate. **KNOWLEDGE / SKILLS:** * Demonstrated record of success in conducting investigations, including subject interviewing skills, into significant and/or sophisticated cases of cybercrime and financial fraud. * Working knowledge and understanding of the fundamentals of finance and related transactions. Must be familiar with products and services offered by American Express, including knowledge of proprietary data processing systems, operations, policies and procedures. * Must be skilled in the techniques in assembling a case for prosecutors, including gathering evidence, summarizing findings in well documented/well written reports, and compliance with policies. * Strong interpersonal skills to establish credibility and productive relationships with the law enforcement community, service establishments, colleagues, and senior leadership at American Express. * Ability to develop and recommend sound, innovative methods, techniques, and programs to prevent and control fraud. Possess strong level of understanding of investigative techniques, OSINT, and intelligence analysis and to detect and resolve criminal activity. * Strong verbal and written communication skills, analytic writing, interpersonal collaborative skills, and the ability to communicate effectively. * Strong personal initiative, intellectually curious, and knowledgeable about cybercrime ecosystem. **EXPERIENCE:** * Minimum of 5 years’ experience in a mission critical environment with a background in the following: criminal justice, intelligence, information security, or financial crimes risk management related disciplines. * Understanding of OSINT sources, LexisNexis. * Previous experience in local, state, or federal US law enforcement, criminal intelligence, or cybercrime/cyber\-enabled financial crimes. * Demonstrated experience in driving innovative approaches to cybercrime/financial fraud investigations. * Experience working across multiple lines of business in a corporate function. * In\-depth understanding of adversary tools, tactics and procedures and threats impacting the financial sector. * Successful experience working with physically distributed teams. * Bachelor’s or other 4\-year degree preferred. Preferred fields of study include business, criminal justice, cyber security, information technology, and social sciences. We back you with benefits that support your holistic well\-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: * Competitive base salaries * Bonus incentives * Support for financial\-well\-being and retirement * Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * Generous paid parental leave policies (depending on your location) * Free access to global on\-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

Help Desk Executive

**SAMSUNG SERVICE CENTER** JOIN OUR TEAM AS A **HELP DESK EXECUTIVE** YOU WILL RECEIVE CONTINUOUS TRAINING AND THE OPPORTUNITY TO BUILD A CAREER WITH US. **We offer:** * Base salary $8,400 * Development plan (Bonuses and incentives) * Job stability * Earnings up to $12,000 net * Excellent work environment * Paid and continuous training **Requirements:** * 24 to 38 years old * High school diploma * Computer proficiency * Good Excel skills * Attention to detail **Responsibilities:** * Preparation of quotations * Customer service * Monitoring assigned technical staff * Upload technician evidence for proper billing * Customer follow-up and satisfaction * Scheduling technical services for customers * Coordinate with the installation and service team the technicians' routes for installation or preventive or corrective maintenance service. Job type: Full-time Salary: $8,500.00 - $12,000.00 per month Education: * Completed high school (Desirable) Work location: On-site position

Eje Central Lázaro Cárdenas 879, Narvarte Poniente, Benito Juárez, 03020 Ciudad de México, CDMX, Mexico

MXN 8,500-12,000/year

Academic Tech Support Analyst646021177095691228

Indeed

Academic Tech Support Analyst

* Salary: Competitive * Location: Mexico City * Country: Mexico * Business Unit: Operations * Vacancy Type: Permanent * Closing Date: 13 December 2025 **Meet the recruiter** ---------------------- Stephanie Pass stephanie.pass@cambridge.org Job Title Tech Support Analyst Salary: Competitive Location: Mexico City/Hybrid Contract: Permanent/Full Time We are looking for a Tech Support Analyst who will be responsible for investigating and resolving technical support issues across hundreds of institutions globally. We are Cambridge University Press \& Assessment (CUPA), a world\-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. **About the role** As a Tech Support Analyst, you will accept, own, investigate and resolve technical support issues on CUPA digital products globally reported directly by external or internal customers by using technical knowledge, problem solving and communication skills and techniques. Key responsibilities: * Provide technical support to external customers (administrators, users and instructors) and CUP Sales and CS teams for one or more business streams \- investigate issues to successful resolution and / or liaising with senior technical team. * Accepting the customer's issue and gathering the relevant technical information. * Responsible for resolving basic customer issues. * Analyse the symptoms of a technical problem to identify the underlying problem. * Participate in review of issues with colleagues to recognise any widespread issues or potential critical customer situations that may not be evident from the outset. * Identify issues and trends in technical support issues and escalate these through the appropriate channels. * Make decisions on the next step of investigation based on the patterns of behaviour reported by the customer(s) and identifying the impact on other customers or functions. – including escalating to specialist or deeper level investigators as required. * Use problem solving and researching skills to identify and escalate product and platform bugs to relevant teams. Communicate bug fixes to customers. * Using symptoms, details and pattern of problems supplied by customer to decide if the issue is potentially a known issue and providing the appropriate solution (including workarounds). * Resolve any user or administrator procedural errors **About you** You bring previous experience in a technical support role or hold a relevant technical diploma or degree. With a foundational understanding of AI and RPA, you're a quick learner who thrives on solving problems and taking ownership of investigations. Your strong communication skills—both written and verbal—enable you to engage effectively with people at all technical levels. You're confident working independently as well as collaboratively, and you're comfortable juggling multiple priorities while maintaining attention to detail. You're proactive, enthusiastic about learning, and always looking for ways to contribute to continuous improvement. Ideally, you have a C1 level of English according to the CEFR, and you're not afraid to tackle challenges outside your comfort zone. You possess basic technical knowledge across a range of products and platforms, with deeper expertise in specific areas relevant to the business stream. You're also aware of related technologies in other streams, allowing you to approach issues with a broader perspective. **Rewards and benefits** We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world\-class, flexible rewards package, featuring family\-friendly and planet\-friendly benefits including: * Life Assurance * Medical Insurance * Vales de despensa * Fondo de ahorro * Aguinaldo * Prima vacacional We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability. **Ready to pursue potential? Apply now.** We review applications on an ongoing basis. With a closing date for applications being **13****th** **December**, however, this is a rolling campaign, and therefore we will conduct interviews as and when candidates apply. We reserve the right to **close this vacancy** once we have received sufficient applications for the role. Therefore, if you are interested in this exciting opportunity, we encourage you to submit your application as early as possible. Please note that successful applicants will be subject to satisfactory background **Why join us** *Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.* *Cambridge University Press \& Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.* *We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.*

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

Jr Attorney

At Prologis, we don’t just lead the industry—we define it with a 1\.3 billion square foot portfolio and an annual throughput of approximately $3\.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one—not just shaping the future of logistics but building what comes next. Job Title: Jr Attorney Company: Prologis A day in the life As a legal team we are dedicated to our colleagues’ and customers’ needs, bringing value and embracing change. Life at Prologis is about asking “why”. We value solution minded attitudes and making an impact. Prologis seeks a Jr Attorney. You will work in an international environment, reporting to the VP, Corporate Counsel, Mexico. You will be joining one of the best legal teams in the industry. In this unique role, you will work closely with the business, contributing directly to our business goals. The role requires more than just legal expertise; we need a strategic partner who understands our business and will play a critical role in shaping our direction. By bridging the gap between legal matters and business strategy. Key Responsibilities Include:* Draft lease agreements (including complex build\-to\-suit and global customer leases), lease amendments, subleases, solar lease agreements and assist the Leasing Team more generally. * Draft construction agreements, development agreements and assist the Development Management Team on a variety of issues. * Draft other property related documents and agreements including property management agreements, service agreements, maintenance agreements and brokerage agreements. * Support the Capital Deployment Team on acquisitions, dispositions, and financing of single properties and portfolio transactions including assisting in due diligence. * Provide commercial legal guidance to our operational teams and participate in negotiation meetings. * Develop strong professional internal and external relationships. * Assist with brokerage compliance and monitoring. * Supervise litigation and bankruptcy matters in coordination with external counsel. Building blocks for success Required:* You are a professionally qualified real estate lawyer with 3 to 6 years of real estate and development experience gained with a leading international law firm or a real estate company. * You are fluent in English (written and spoken). * You have excellent communication, negotiation and leadership skills. * You are flexible and able to respond quickly and positively to shifting demands and opportunities. * You enjoy working in a fast\-paced, international environment. * You have high ethical standards. * You are able to anticipate problems and exercise independent judgment, making solid, justifiable legal decisions. * A commercial attitude to the resolution of legal issues and the ability to explain complex legal issues to non\-legal colleagues. People First As a successful global enterprise, Prologis has never lost sight of what matters most \- our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and dedicate both time and resources to leadership development. Our team is intentional about cultivating a culture rooted in diversity, equity, and inclusion so that everyone at Prologis feels a sense of belonging. Employment Type: Full time Location: Mexico City, Mexico Additional Locations:

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary