Description
**We are Grupo IBIZ.**
A 100% Mexican company with 20 years of experience in the telecommunications and information technology industry. We are experts in integrating export-oriented technology projects and are seeking technical support specialists to join our team:
Requirements:
* Education: Bachelor’s degree in Computer Science, Systems Engineering, or a related field.
* Minimum experience: 1 to 2 years.
* Flexible working hours.
* Strong understanding of operating systems, networks, and office software.
* Demonstrable experience in technical support.
* Excellent interpersonal and customer service skills.
* Work location: **Reforma, CDMX**
Required knowledge:
* Maintenance of computer equipment.
* Operating system management.
* Network installation and configuration.
* Implementation of preventive and corrective systems.
* Information backup control.
* Hardware and software inventory and control.
* Installation of hard drives, memory modules, and operating systems.
* Cloning.
* Formatting.
We offer:
* Permanent position (after probationary period).
* Statutory benefits (social security, vacation, vacation bonus, year-end bonus).
* Work uniforms.
* Opportunities for career growth within the company.
* Employment type: Full-time.
* Monday to Friday, and occasionally Saturday on-call shifts.
Employment type: Full-time
Salary: Starting at $15,000\.00 per month
Benefits:
* Free uniforms
Willingness to travel:
* 25 % (Mandatory)
Work location: On-site employment