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performing duties in accordance with various regulations and procedures to ensure no risks are incurred that could trigger a security, operational, or fraud incident.\n* Collaborate in attending training courses and sessions to stay aware of and follow current security regulations; report any detected incidents or risks.\n* Perform activities inherent to the position that contribute to achieving company objectives.\n **What you will bring:**\n\n* Organized, proactive.\n* Teamwork.\n* Customer service orientation.\n* **Analytical skills (essential)**\n* Effective communication.\n* Intermediate Excel skills.\n* Completed high school diploma or bachelor’s degree in administrative field.\n\n **What we offer:**\n\n\nAt AXA Partners, we value the people who work with us, which is why we regularly review our compensation and benefits plans. You can expect to receive:\n\n* Minimum 6 months of experience in accounts payable\n* Monday to Friday\n* 30-day Christmas bonus\n* Savings fund\n* Grocery vouchers\n* Life insurance\n* Major medical expense insurance\n* Costco and Sams membership\n \n\nTo apply, click the 'apply now' button, then you will need to log in or create a profile to submit your CV. We are proud to be an equal opportunity employer and to conduct a fair, transparent, and inclusive recruitment process. If you have a health condition or disability requiring accommodation during the application or recruitment process, please email AXA Partners Global HR Response \\- globalhr@partners.axa\n\n**Who we are:**\n------------------\n\n\nWe are AXA Partners: experts in designing and delivering assistance solutions and life, credit, and specialized insurance — together with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ employees, and a strong network of over 55,000 professionals around the world. Thanks to them and our innovative technology in the industry, we continue evolving, adapting, and advancing, offering solutions and services that ensure we are always by people's side, in every circumstance. Our passion is helping others. We combine the best digital technology with our human touch to constantly seek new ways to deliver efficient and reliable experiences when it truly matters. **Join a company that helps protect forests! At AXA Partners, we plant one tree for every new hire (with a permanent contract).**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762217224000","seoName":"accounts-payable-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-fresnillo/cate-other25/accounts-payable-analyst-6428380478912112/","localIds":"519","cateId":null,"tid":null,"logParams":{"tid":"123067b8-07be-48b1-874b-96b37c35d1ed","sid":"726013e6-97e5-4b8e-8b3a-31ea95fdacca"},"attrParams":{"summary":null,"highLight":["Process billing and payment to suppliers","Comply with security and privacy standards","Intermediate Excel skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Fresnillo,Zacatecas","unit":null}]},"addDate":1762217224915,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Progreso 27, México, 99013 Fresnillo, Zac., Mexico","infoId":"6384179238016112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Manager MX","content":"**Concord** **is a full\\-scope loan servicer** delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. 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Juárez 201, Centro, 98500 Víctor Rosales, Zac., Mexico","infoId":"6433322055974612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Technical Applications Advisor Ground Support","content":"**Know Epiroc:**\n\nEpiroc is a multinational company present in 150 countries; with innovative technology, it develops and provides safe, state-of-the-art equipment such as drilling machinery and construction tools for use in surface and underground mining.\n\nIt also offers world-class after-sales services, as well as solutions for automation, digitalization, and electrification. \n\n\n**Life at Epiroc**\n\nBy joining our team, you will become part of a group of skilled and helpful colleagues who live by our core values: collaboration, commitment, and innovation.\n\nThe work environment in the mining and construction industries presents unique and interesting challenges that you won't find in other industries.\n\nOur culture is characterized by care for work-life balance, professional development, global career opportunities, and an epic benefits package.\n**Mission** \n\nProvide technical advisory to the company's customers to ensure correct installation and implementation of RGU products (ground support); attend to customer needs or orders to ensure timely delivery, which involves timely follow-up with the involved departments. \n\n \n\n**Main responsibilities: minimum experience: 1 to 3 years at least** \n\nKnow and be able to demonstrate operation, installation, specification, and capacity of RGU products (rock support - ground support products). \n\nEstablish contacts with end-user customers, rock mechanics, and supervisors involved in product installation. \n\nPerform pull-out tests on assigned customers coordinated by the product specialist. \n\nKnow and execute the pull-out test protocol. \n\nGenerate visit reports for each customer including observations made during the visit, pull-out test results, and corresponding recommendations. \n\nEnsure having the required equipment for each visit and test with assigned customers. \n\nEnsure optimal functioning of assigned tools. \n\nProvide field and classroom training to end users or operators on the installation of RGU products (support products). \n\nConduct visits to key customers to provide technical advice and promote new products. \n\nAssist customers in evaluating new products and their consumables through field tests. \n\nSupport the product specialist in monitoring and controlling inventory to update Forecast and TTM. \n\nGenerate and present corresponding activity reports to the Product Specialist. \n\nParticipate in internal and external training activities with customers. \n\n \n\n**Requirements** \n\nRequirements (general and specific knowledge): \n\nTechnical degree or university degree in Geology, Mining, Geosciences, or related fields \n\nMinimum experience of 1 to 2 years in similar roles providing technical support for ground support products (anchors, inserts, etc.) \n\nIntermediate to advanced English \n\nType B driver's license (desirable) \n\nDriving experience in mines – standard 4x4 vehicle. \n\nProficiency in Office software suite. \n\nSoft skills: organized, detail-oriented. \n\nWork Location (Office / Mine): Guerrero or State of Mexico. \n\nWork Type (On-site/Hybrid/Remote): On-site. \n\nWork Schedule/Shifts: 5x2 and/or 14x7.\n**Epiroc** is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epiroc.com.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762603286000","seoName":"technical-applications-advisor-ground-support","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-fresnillo/cate-customer-service-call-center/technical-applications-advisor-ground-support-6433322055974612/","localIds":"32","cateId":null,"tid":null,"logParams":{"tid":"c4b74f25-0b9c-4ca7-bd16-f1c15c043ce0","sid":"726013e6-97e5-4b8e-8b3a-31ea95fdacca"},"attrParams":{"summary":null,"highLight":["Technical advisor in ground support","Experience in mining and geosciences","Field and classroom training"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Víctor Rosales,Zacatecas","unit":null}]},"addDate":1762603285622,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false}],"localIds":"32,519","pageTitle":"Call Center & Customer Service in Fresnillo","topCateCode":"jobs","catePath":"1261,1266","cateName":"Jobs,Call Center & Customer Service","breadCrumbSeo":{"type":"BreadcrumbList","itemListElement":[{"position":1,"name":"Home","item":"https://mx.ok.com/en/city-fresnillo/","@type":"ListItem"},{"position":2,"name":"Jobs","item":"https://mx.ok.com/en/city-fresnillo/cate-jobs/","@type":"ListItem"},{"position":3,"name":"Call Center & Customer Service","item":"http://mx.ok.com/en/city-fresnillo/cate-call-center-customer-service/","@type":"ListItem"}],"@type":"BreadcrumbList","@context":"https://schema.org"},"cateCode":"call-center-customer-service","total":8,"sortList":[{"sortName":"Best Match","sortId":0},{"sortName":"Newest First","sortId":1}],"breadCrumb":[{"name":"Home","link":"https://mx.ok.com/en/city-fresnillo/"},{"name":"Jobs","link":"https://mx.ok.com/en/city-fresnillo/cate-jobs/"},{"name":"Call Center & Customer Service","link":null}],"tdk":{"type":"tdk","title":"50 Call Center & Customer Service in Zacatecas lowest at $8300.0+ | ok.com","desc":"Find 50 Call Center & Customer Service for sale in Zacatecas. 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Call Center & Customer Service in Fresnillo
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Call Center & Customer Service
Fresnillo
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Location:Fresnillo
Category:Call Center & Customer Service
Telemarketing64395417305473120
Indeed
Telemarketing
TELEPHONE EXECUTIVE POSITION AVAILABLE IN FRESNILLO ESSENTIAL REQUIREMENTS: * EXPERIENCE: MINIMUM OF 1 YEAR IN CALL CENTER * AGE: 24 TO 35 YEARS OLD * GOOD COMMUNICATION SKILLS * DEDICATED * RESPONSIBLE * POSITIVE WORK ATTITUDE IN THE AREA RESPONSIBILITIES: * SCHEDULE APPOINTMENTS WITH CLIENTS * RESPOND TO MESSAGES AND PROVIDE INFORMATION ON SOCIAL MEDIA * CUSTOMER PERSUASION * SALES PROSPECTING * SALES * SOCIAL MEDIA MANAGEMENT * PORTFOLIO FOLLOW-UP WE OFFER: MONTHLY SALARY OF $8,480 + PRODUCTIVITY BONUSES STATUTORY BENEFITS WORK HOURS: MONDAY TO FRIDAY FROM 9 AM TO 7 PM WITH 2 HOURS FOR LUNCH SATURDAYS FROM 9 AM TO 2 PM \*WORK DIRECTLY AT THE AGENCY\*
Privada Bahía San José Del Cabo 1, La Paz, 99080 Fresnillo, Zac., Mexico
MXN 8,480/month
Sales64344457710211121
Indeed
Sales
*This job posting comes from the Talenteca.com job board* ### **Job opening for Psychotalents company in Fresnillo, Zacatecas** Join our great work team! We are seeking a sales promoter / sales representative for wholesale channel in mass consumer products. Area: Fresnillo Route: Sombrerete, Fresnillo, Zacatecas and Rio Verde We offer * Monthly income up to $16,600 gross (no commissions) * Gasoline assistance * Uniforms * Ongoing training * Growth opportunities * Statutory benefits from day one Requirements * Own vehicle (100% field work) * Sales experience * Excel proficiency * Good communication skills * Objection handling ability * Knowledge and use of sales strategies * Completed high school Responsibilities * Brand positioning, generating incremental sales, customer service according to client strategy * Visiting various points of sale (PDV) * Product movement (Sell in / Sell out) * Prospecting * Schedule: Monday to Friday from 8:00 to 17:00 hrs and Saturday from 8:00 to 14:00 hrs **Desired education level:** High School **Desired experience level:** Mid Level **Departmental function:** Commercial / Sales **Industry:** Wholesale / Distribution *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=690cc1513c00003800ee6d42&source=indeed*
Privada Bahía San José Del Cabo 1, La Paz, 99080 Fresnillo, Zac., Mexico
MXN 16,600/year
Financieras Automotriz Fresnillo Zac64342106606979122
Indeed
Financieras Automotriz Fresnillo Zac
**Grupo Automotriz MH** **Brands: Renault · Suzuki · Jeep · Peugeot · Ram · Fiat · Dodge · Alfa Romeo · Ford · Audi · JAC · Foton.** **Opening: Stellantos Sales Advisor** **Location: P.º del Mineral 314, Lomas de Plateros, 99011 Fresnillo, Zac.** **FINANCIAL SERVICES FOR AUTOMOTIVE GROUP** **Responsibilities:** * Capture credit applications. * Obtain financing options. * Insurance. * Analyze credit applications. **Schedule:** * Monday to Friday from 9:00 A.M to 2:00 P.M. and 4:00 P.M. to 7:30 P.M. * Saturday from 9:00 A.M to 2:00 P.M. **Salary:** * $10,000 gross base salary plus contract bonus * Additional benefits beyond legal requirements Job type: Full-time Salary: From $10,000.00 per month Work location: On-site job
P.º del Mineral 711, Lomas de Plateros, 99011 Fresnillo, Zac., Mexico
MXN 10,000/month
PROCUREMENT ANALYST64335552841857123
Indeed
PROCUREMENT ANALYST
Overview: **Our Mission \& Values**: Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever\-growing number of job opportunities as we strive to become the outsourcer of choice for our clients. *What we offer:** All team members can further their education and earn a college degree through the Qualfon University program * We lead by example to ensure our fantastic team members and supervisors embrace and live the Qualfon Mission \& Values * Team members have FREE access to personal and professional support through the Qualfon coach program * Competitive wages * Opportunities to earn additional income through incentives * Qualfon is dedicated to ensuring all team members have Fun\_Work! *What you will be doing:* This position communicates with Qualfon internal stakeholders and procurement team on vendor\-related updates that include but are not limited to the following:* Terms/price changes. * Vendor updates for contacts, factories supplying products, changes in bank account * Updates respective ERPs as it related to above by following standard written procedures * Responsible for making minor changes or enhancements to supply chain management processes and systems. * Explains policies, practices, and procedures to other functions to support Supply Chain Strategy. Responsibilities: **Responsibilities:*** The purpose of the role is to ensure excellent customer service delivery. Oversee and manage service delivery by meeting all contractual / SLA commitments Contract compliance \& adherence. * The procure\-to\-pay process owner will be responsible for driving global finance transformation projects, governing the overall P2P process, and ensuring processes are standardized across all regions. Identify opportunities for process improvements, changes to policies and drive continuous culture improvement. * Ensure all SLA parameters are met in the account Review and drive appropriate actions / systemic * You will need to be well versed with basic statistics and terms involved in the day\-to\-day business and use it while discussing with stakeholders * You will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clients Qualifications: **What skills you will need:*** B2\+/C1 proficiency in English * Upbeat, enthusiastic, and ready to make a difference in the lives of others * At least 3 years of experience in purchasing and procurement processes. With relevant experience in procure\-to\-pay process. * Specialization or knowledge TAX and IFRS * Advanced knowledge and skills with business software applications. MS Office applications. Advance Excel applications – Macro, Visual Basics, Graph. * Minimum education on bachelor’s degree, certificated. * Professional appearance and conduct EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law
Progreso 27, México, 99013 Fresnillo, Zac., Mexico
Negotiable Salary
Client Operation Support Specialist64317486469763124
Indeed
Client Operation Support Specialist
**Concord** **is a full\-scope loan servicer** delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. We are service\-focused innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and customizable servicing solutions. Our subject matter experts proactively partner with clients to maximize portfolio performance at a competitive price. Handles Manager’s Calls as needed. The Client Operations Support Specialist is responsible for managing corporate client requests and ensuring high\-quality, timely service with a focus on customer satisfaction. Key responsibilities include processing payments, generating reports, validating sales data, and maintaining accurate documentation. The specialist will also conduct regular audits to ensure the accuracy of client consumer information. This role demands strong attention to detail, organizational skills, and the ability to work efficiently under pressure to meet deadlines. Due to the global nature of the business, fluency in English is required, as the role involves frequent communication with English\-speaking clients. Additionally, the work schedule aligns with U.S. holiday calendars, requiring availability on Mexican holidays and time off on U.S. holidays. **Key Responsibilities:** * Promptly address corporate client requests, prioritizing customer satisfaction. * Process client payments, returns, and chargebacks within the system, ensuring accurate fund allocation. * Analyze transactions, new sales, and support cases for KPI’s and client executive reporting. * Validate data files to detect and correct potential errors. * Upload sales data to the system, ensuring compliance with client specifications and expectations. * Maintain organized, secure documentation in line with company privacy and security protocols. * Conduct regular audits to ensure consumer information accuracy for corporate clients. * Collaborate with cross\-functional teams to resolve operational issues and optimize processes. * Propose process improvements related to client management and payments to enhance efficiency and customer experience. * Effectively communicate with corporate clients in both English and Spanish to ensure clarity and effective service. **Requirements** * Technical degree or bachelor’s degree in administration, Finance, Accounting, or a related field. * Equivalent relevant experience in client support and operations management may be considered in lieu of a degree. * Previous experience in corporate client support and operational process management is preferred. * Advanced proficiency in English (both written and spoken). * Intermediate knowledge of Microsoft Excel and other Office applications. * Ability to manage multiple tasks simultaneously with high attention to detail. * Strong communication and customer service skills. * Ability to work under pressure and meet deadlines. * Availability to work on Mexican holidays and rest on U.S. holidays. **Benefits** Salary 23,000 Ticket Vouchers 2,000 Internet Bonus 1000 Medical Insurance Dental Insurance Life Insurance
Progreso 27, México, 99013 Fresnillo, Zac., Mexico
MXN 23,000/year
Accounts Payable Analyst64283804789121125
Indeed
Accounts Payable Analyst
Job Description: **Join our team!!** Process, validate, and enter the corresponding billing information in order to correctly pay service providers. **What you will do:** * Review received invoices, ensuring that the documents provided by suppliers meet established tax requirements as well as applicable internal regulations. * Enter data into the internal system, verifying that the information matches exactly what appears on the physical invoice. * Generate the initial control for creating payment orders so that area supervision can request payment from finance and subsequently settle debts with suppliers. * Safeguard the corresponding information, ensuring compliance with confidentiality standards. * Report any issues identified during invoice review to supervision, in order to take actions that ensure operational continuity according to established standards. * Comply with information security policies, data privacy, fraud prevention, and other current regulations; performing duties in accordance with various regulations and procedures to ensure no risks are incurred that could trigger a security, operational, or fraud incident. * Collaborate in attending training courses and sessions to stay aware of and follow current security regulations; report any detected incidents or risks. * Perform activities inherent to the position that contribute to achieving company objectives. **What you will bring:** * Organized, proactive. * Teamwork. * Customer service orientation. * **Analytical skills (essential)** * Effective communication. * Intermediate Excel skills. * Completed high school diploma or bachelor’s degree in administrative field. **What we offer:** At AXA Partners, we value the people who work with us, which is why we regularly review our compensation and benefits plans. You can expect to receive: * Minimum 6 months of experience in accounts payable * Monday to Friday * 30-day Christmas bonus * Savings fund * Grocery vouchers * Life insurance * Major medical expense insurance * Costco and Sams membership To apply, click the 'apply now' button, then you will need to log in or create a profile to submit your CV. We are proud to be an equal opportunity employer and to conduct a fair, transparent, and inclusive recruitment process. If you have a health condition or disability requiring accommodation during the application or recruitment process, please email AXA Partners Global HR Response \- globalhr@partners.axa **Who we are:** ------------------ We are AXA Partners: experts in designing and delivering assistance solutions and life, credit, and specialized insurance — together with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ employees, and a strong network of over 55,000 professionals around the world. Thanks to them and our innovative technology in the industry, we continue evolving, adapting, and advancing, offering solutions and services that ensure we are always by people's side, in every circumstance. Our passion is helping others. We combine the best digital technology with our human touch to constantly seek new ways to deliver efficient and reliable experiences when it truly matters. **Join a company that helps protect forests! At AXA Partners, we plant one tree for every new hire (with a permanent contract).**
Progreso 27, México, 99013 Fresnillo, Zac., Mexico
Negotiable Salary
Customer Service Manager MX63841792380161126
Indeed
Customer Service Manager MX
**Concord** **is a full\-scope loan servicer** delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. We are service\-focused innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and customizable servicing solutions. Our subject matter experts proactively partner with clients to maximize portfolio performance at a competitive price. As a **Customer Service Manager** for our Mexico (MX) operations, you will be responsible for overseeing the execution of customer service strategies and ensuring high levels of customer satisfaction within our service framework. Your role will encompass managing a diverse team, streamlining processes, and fostering an environment that promotes excellence in customer engagement. **Key Responsibilities:** * Develop and implement effective customer service policies and procedures to enhance customer satisfaction. * Lead, mentor, and coach customer service representatives to achieve high performance and meet service goals. * Monitor and evaluate team performance against targets and provide feedback aimed at continuous improvement. * Handle escalated customer inquiries and complaints professionally to ensure resolution. * Collaborate with other departments to enhance service delivery and customer experience. * Prepare and present reports on customer service metrics, trends, and improvement plans to senior management. * Identify training needs and facilitate training programs for the customer service team. * Ensure compliance with company policies, procedures, and regulatory requirements. **Requirements** **Qualifications:** * Bachelor's degree in Business Administration, Management, or a related field. * Minimum of 5 years of experience in a customer service management role, preferably within the financial or servicing industry. * Proven leadership capabilities and experience managing diverse teams. * Strong analytical and problem\-solving skills. * Excellent verbal and written communication skills in both English and Spanish. * Proficiency in MS Office Suite and customer service software. * Ability to work under pressure, manage multiple tasks, and prioritize effectively. * Willingness to travel as necessary for training, meetings, or operational needs. **Benefits** Salary 40,000 mx Internet Bonus 1,000 mx Commissions Vouchery Bonus 2,000mx Medical Insurance Life Insurance Dental Insuranc
Progreso 27, México, 99013 Fresnillo, Zac., Mexico
MXN 40,000/year
Technical Applications Advisor Ground Support64333220559746127
Indeed
Technical Applications Advisor Ground Support
**Know Epiroc:** Epiroc is a multinational company present in 150 countries; with innovative technology, it develops and provides safe, state-of-the-art equipment such as drilling machinery and construction tools for use in surface and underground mining. It also offers world-class after-sales services, as well as solutions for automation, digitalization, and electrification. **Life at Epiroc** By joining our team, you will become part of a group of skilled and helpful colleagues who live by our core values: collaboration, commitment, and innovation. The work environment in the mining and construction industries presents unique and interesting challenges that you won't find in other industries. Our culture is characterized by care for work-life balance, professional development, global career opportunities, and an epic benefits package. **Mission** Provide technical advisory to the company's customers to ensure correct installation and implementation of RGU products (ground support); attend to customer needs or orders to ensure timely delivery, which involves timely follow-up with the involved departments. **Main responsibilities: minimum experience: 1 to 3 years at least** Know and be able to demonstrate operation, installation, specification, and capacity of RGU products (rock support - ground support products). Establish contacts with end-user customers, rock mechanics, and supervisors involved in product installation. Perform pull-out tests on assigned customers coordinated by the product specialist. Know and execute the pull-out test protocol. Generate visit reports for each customer including observations made during the visit, pull-out test results, and corresponding recommendations. Ensure having the required equipment for each visit and test with assigned customers. Ensure optimal functioning of assigned tools. Provide field and classroom training to end users or operators on the installation of RGU products (support products). Conduct visits to key customers to provide technical advice and promote new products. Assist customers in evaluating new products and their consumables through field tests. Support the product specialist in monitoring and controlling inventory to update Forecast and TTM. Generate and present corresponding activity reports to the Product Specialist. Participate in internal and external training activities with customers. **Requirements** Requirements (general and specific knowledge): Technical degree or university degree in Geology, Mining, Geosciences, or related fields Minimum experience of 1 to 2 years in similar roles providing technical support for ground support products (anchors, inserts, etc.) Intermediate to advanced English Type B driver's license (desirable) Driving experience in mines – standard 4x4 vehicle. Proficiency in Office software suite. Soft skills: organized, detail-oriented. Work Location (Office / Mine): Guerrero or State of Mexico. Work Type (On-site/Hybrid/Remote): On-site. Work Schedule/Shifts: 5x2 and/or 14x7. **Epiroc** is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epiroc.com.
C. Juárez 201, Centro, 98500 Víctor Rosales, Zac., Mexico
Negotiable Salary
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