Technical Support

Description

Job Summary: We are seeking a Technical Support Engineer to provide technical support to users, configure computer equipment, and maintain hardware and software. Key Responsibilities: 1. Technical support for users in hardware and software 2. Installation and configuration of computer equipment 3. Management of preventive and corrective maintenance Foreign company engaged in metal-mechanical manufacturing. Located at *Tijuana \- Rosarito 2000 Corridor, Tijuana, B.C.* We are looking for: **IT Support** Responsibilities: * Technical support for users in hardware and software. * Installation and configuration of computer equipment. * Ticket or incident handling and follow-up. * Preventive and corrective maintenance. * Printer, email, and access configuration. * Support on network and internet issues. * IT equipment control and inventory. Requirements: * Technical degree or bachelor's degree in Systems, Computer Science, or related field. * Experience in technical support. * Knowledge of Windows, Office, and basic networking. * Equipment maintenance experience. * Service-oriented attitude and problem-solving skills. DAY SHIFT Schedule: Monday to Thursday, 7:00 AM to 5:00 PM; Friday, 7:00 AM to 3:00 PM **Benefits and Perks:** Weekly payroll Statutory benefits Direct employment contract with the company Free parking Option for indefinite-term contract Subsidized cafeteria service Free uniforms Attendance and punctuality bonus 3% savings fund Food vouchers Salary: $10,497\.00 \- $20,289\.53 per month Workplace: On-site employment