PRESTIGIOUS MORTGAGE SECTOR COMPANY IS SEEKING: TELEPHONIC COLLECTION AGENT WORK LOCATION: REFORMA Experience in difficult or extrajudicial collections: at least 6 months recovering overdue banking, fintech, and department store portfolios with more than 1.5 years of arrears Proficiency in Collection Tools: PC, CRM, and predictive dialers Knowledge of negotiation and debt restructuring BBVA payroll (no outstanding debts) SKILLS: Strong negotiation ability, active listening, and persuasion to handle reluctant customers; clear and assertive communication—neither aggressive nor passive, but firm; analytical capability to assess the customer’s financial situation and propose viable solutions RESPONSIBILITIES: Recovery of overdue accounts Making calls Drafting payment commitments Timely account follow-up Sending information via email and WhatsApp SCHEDULE AND SALARY Morning Shift: Monday–Friday, 7:00 AM–2:30 PM; Saturday, 7:00 AM–11:00 AM; Base monthly salary: $8,470 + commissions Afternoon Shift: Monday–Friday, 2:15 PM–9:00 PM; Saturday, 11:00 AM–3:00 PM Base monthly salary: $8,870 + commissions BENEFITS AND BONUSES: Statutory benefits from day one Enhanced Benefits (30-day bonus, life insurance, major medical expense insurance) Punctuality and attendance bonus: $200 Transportation allowance: $500 Onboarding bonus (for 2 months): $1,000 INTERESTED CANDIDATES: APPLY THROUGH THIS CHANNEL OR CALL 22221900554 Position Type: Part-time Salary: $8,300.00 – $13,000.00 per month Workplace: On-site employment