Field Technical Support

Description

Job Summary: We are seeking a support technician with experience in network configuration, equipment maintenance, and operating systems to join an international digital consulting group. Key Highlights: 1. Continuous training and certifications 2. Culture of innovation and collaboration 3. Physical and emotional well-being programs Position: Field Technical Support Department: Support About Inetum Inetum is an agile international digital consulting group. In the post-digital transformation era, our purpose is to enable each of the more than 27,000 people on our team to continuously renew themselves. With a presence in 19 countries, we promote flexible career paths, local innovation, and a healthy work-life balance. Additionally, Inetum has been recognized as a Top Employer—a certification that validates our commitment to employee well-being, professional development, and excellence in talent management. Job Description We are looking for a candidate with experience in technical support. Responsibilities: Prepare device inventory Align firewall requirements for changes DHCP self-billing terminal changes DHCP cash register changes DHCP scale changes DHCP verifier changes DHCP other store PCs changes Switch management IP address changes Server DHCP configuration General cash register DHCP configuration DHCP receipt PC changes AP reconfiguration DHCP biometric device changes Handheld device reconnection Control desk PC and printer replacement TADAUZ displays VOXPOP Parking lot IP address changes (if applicable) CFE meter IP address changes Requirements In cases where formal education is not available, equivalent technical support experience will be considered, including knowledge in: • 6 months of experience providing technical support for computing equipment • Windows and Linux operating systems • Basic or intermediate knowledge of networking and IT • Proficiency with graphical or command-line operating systems • Loading operating system images onto computing devices and all-in-one (AIO) units • Hard drive sanitization (Blancco) • Structured cabling knowledge (copper, Category 6 and above) • Replacing wall plates, jacks, RJ45 connectors, and cable installation • Knowledge of tools used for node testing and cable termination What We Offer • Top Employer certification for our talent management practices • Continuous training and certification programs • Access to learning and professional development platforms • Culture of innovation and collaboration • Physical and emotional well-being programs Commitment to Equality At Inetum, we foster an inclusive and equitable workplace. All candidates will be considered without distinction based on gender, identity, sexual orientation, age, ethnic origin, disability, or any other condition. Hiring decisions are based exclusively on skills, competencies, and values aligned with our organizational culture. -Requirements- Minimum Education: Upper Secondary Education – Technological High School Diploma Less than 1 year of experience Keywords: support, support, technical support, technologist, technician, tech, technician, technology, technology, technologist, field, territory