At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. **Summary:** Conduct business analysis needs assessments, and preliminary cost/benefit analysis to align information technology solutions with business initiatives. Independently conduct, in business analysis, needs assessments, and preliminary cost/benefit analysis of more complex initiatives with little guidance to align information technology solutions with business initiatives. **Essential Duties & Responsibilities** * Analyze and evaluate business needs to recommend solution options. * Collaborate with stakeholders on solution evaluation and system selection. * Formulate and define scope of system and objectives. * Conduct gap analysis, analyze current and future state, assess risks. * Conduct requirement elicitation workshops. * Conduct interviews with end users and business stakeholders. * Analyze, specify and model requirements in a form of business requirements documents, functional specifications, use cases, user stories, business process models, UI wireframes and other forms regarding project and stakeholders needs. * Develop and maintain up-to-date documentation for responsible area with new or updated functionality. * Trace, prioritize, approve, verify and validate requirements. * Assess, document, and manage requirements changes, system updates, improvements and enhancements. * Conduct peer reviews of the documentation made by other Business System Analysts and provide constructive feedback to teammates. * Provide quality assurance by writing and executing test plans and test cases. * Coordinate user acceptance test with Subject Matter Experts. * Participate as key team member during implementation. * Serve as escalation point for troubleshooting issues and coordinate with other Business System Analysts and technical personnel for their resolution. * Perform root cause analysis and create technical notes for all new issues identified. * Participate in processes improvement, sharing best practices and proactively suggesting improvement points. **Knowledge and Education Requirements** * Degree in Computer Science or Management Information Systems preferred. * Minimum 2 to 5 years work experience in a related position. * Ability to understand complex business problems and translate it to IT language * Thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job * Structured, process driven, pragmatic problem solver approach * Good influencing, communication, and customer service skills * Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required. * Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. * **Fluent in English** **Advantage** * Familiar with BABOK (Business Analyst Body of Knowledge) framework and principles. * ISTQB Foundation level Certificate * Business Analyst Certificate (PMI-PBA, CBAP or equivalent) * AWS Cloud Practitioner Certificate * SQL knowledge and experience * Application development experience BE CAREFUL OF FRAUD: Legitimate job opportunities at Jabil can be found on our official website Jabil.com. No applicant should pay to access these employment opportunities. When applying for a job at Jabil, you will be contacted through Jabil’s official portal via an email ending in @jabil.com; a direct phone call from a Jabil team member; or a direct email with an email address ending in @jabil.com. Jabil does not request payments for interviews or at any other time during the hiring process. Jabil also will not ask for personal identification information such as Social Security number, birth certificate, financial institution information, driver’s license number, or passport information via phone or email. If you believe you are a victim of identity theft or fraud, report it to the police at the following numbers and report it on the website where you found it. Call: 911 or 089. **Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.** **Accessibility Accommodation** =============================== If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong