Position Summary: We are seeking a Telephone Sales Executive to join our team, focused on customer service, lead generation, and sales follow-up, applying excellent communication and service skills. Key Highlights: 1. Opportunity for growth in software and solutions sales 2. Development of communication and customer service skills 3. Dynamic environment focused on administrative solutions **ABOUT US:** Since 2002, we have defined ourselves as an innovative company dedicated to software development and the creation of electronic document processing solutions. Our primary objective is to streamline and integrate our customers’ administrative processes, enabling them to dedicate their time and resources to activities that generate value for their businesses. We have been Authorized Certification Providers (PAC) since January 2011\. The system we operate is proprietary, with registered copyright; thus, it allows us to respond rapidly to changes, adaptations, and/or updates. We currently serve over 150,000 customers. **We are looking for your talent to join our sales team as a Telephone Sales Executive.** Eligible degrees: Business Administration, Accounting, Economics, Systems Engineering, Computer Science, or related fields. Minimum 2 years of experience in telephone-based customer service. **KNOWLEDGE AREAS:** · Intermediate\-advanced proficiency in Microsoft Office suite · Basic \- intermediate Excel · Database management · Remote customer service · Basic knowledge of administrative\-accounting systems · Preferred: Intermediate \- advanced English (non\-mandatory requirement) **ATTITUDES AND COMPETENCIES:** · Excellent communication skills · Passion for sales · Ability to understand prospect requirements and translate them into commercial proposals · Friendly · Patient · Punctual · Ambitious and proactive · Ability to work under pressure · Clear diction and vocal tone (without filler words) · Problem solving and solution proposing · Organized · Service\-oriented attitude (toward both internal and external customers) · Articulate speech · Excellent spelling · Ability to clearly communicate one’s own requirements · Attention to detail · Conflict resolution ability · Interest in learning about administrative\-accounting systems **RESPONSIBILITIES:** · Receiving and making telephone calls to new and existing customers. · Lead generation · Ability to deliver institutional and product presentations, either online or in person · Report preparation · Providing customers with information about our services · Preparing quotations and commercial proposals · Offering customers commercial proposals tailored to their needs · Customer service via email and chat · Handling re\-purchases and modifications to contracted services · Telephone sales: receiving and making calls to prospects · Sales follow\-up and closing **WE OFFER:** · Gross monthly base salary: $15,600\.00 MXN plus a bonus of up to $3,500 MXN per month \+ 2% commission on sales (uncapped). . Hybrid work arrangement · Work schedule: Monday to Friday, 9 am to 6 pm or 10 am to 7 pm, plus rotating Saturday shifts from 9 am to 2 pm (approximately 1\-2 Saturdays per month) · Statutory benefits · Two paid days off per year for personal errands Employment type: Full\-time, indefinite term Salary: $19,100\.00 MXN per month Education: * Completed bachelor’s degree (Mandatory) Experience: * Software sales / telephone sales: 1 year (Mandatory) Language: * English (Preferred) Work location: Hybrid remote work in 45116, Puerta del Bosque, Jal.