We are currently looking for an **Operational Supervisor** in the field of **Private Security**, with experience managing high-turnover teams, supervising **more than 200 people**, experienced in the industry, accustomed to working **under pressure and results-driven environments**. The ideal candidate must have **full-time availability**, experience in service companies and problem resolution, academically with a minimum of 2 years of relevant experience, used to regularly reporting to superiors, **excellent verbal communication skills**, and strong internal and external customer service abilities. You must demonstrate a positive attitude, be proactive, capable of decision-making, personnel management, improving work environment climate, receptive, empathetic, respectful, and attentive. **Main Responsibilities:** * Supervise daily security team operations, ensuring effective task execution. * Develop and implement security policies and procedures to protect the organization and its assets. * Conduct routine security assessments to identify and address potential risks and vulnerabilities, creating risk mitigation strategies. * Monitor surveillance and alarm systems, responding promptly to security breaches or incidents. * Serve as liaison with law enforcement, emergency services, and stakeholders during security emergencies. * Educate and train security staff on protocols and emergency response plans. * Investigate incidents, accidents, and security violations, preparing comprehensive reports with improvement recommendations. **Requirements:** * High school diploma or equivalent; a bachelor’s degree in criminal justice or related field is preferred. * Proven experience in a security supervision role, with at least 2 years of relevant experience. * Prior experience in police, military, or private security fields will be highly valued. * Clean criminal record and ability to pass a thorough background check. * Physical fitness and ability to perform security duties such as standing, walking, patrolling, and responding to emergencies. At ***SEPIVER S.A. de C.V.*** we categorically reject any form of discrimination, abuse, violence, homophobia, or misogyny. Our recruitment process is completely free of charge, requires no deposits, and does not include pregnancy or HIV testing. We strictly comply with NMX\-R\-025 on Labor Equality and Non-Discrimination. Job type: Full-time Salary: $16,000\.00 per month Benefits: * Discounts and preferential pricing * Free uniforms Work Location: On-site