Odoo Project and Systems Support Administrator

Description

Position Summary: Odoo Project Administrator for an aerospace company, responsible for project management, requirement handling, user support, and infrastructure maintenance under stringent regulatory standards. Key Highlights: 1. Efficiently manages Odoo projects and development requirements. 2. Provides first-level support to Odoo users and general technical support. 3. Manages on-premises infrastructure, cloud infrastructure, backups, and security. Performance Air An aerospace company adhering to the highest regulatory standards, offering fully customized service—down to the finest detail—seven days a week, 365 days a year. ODOO PROJECT ADMINISTRATOR Description RESPONSIBILITIES: * Manage projects across various departments related to the Odoo system according to established priority, meeting defined timelines and resource constraints in the most efficient manner. * Manage development requirements from different company users to ensure timely and accurate implementation. * Manage support tickets submitted to the partner, ensuring optimal solutions for end users. * Provide first-level support to Odoo system users; coordinate with the partner to resolve second-level support issues when required. * Identify areas within the system susceptible to improvement, aligned with established business processes. * Provide technical support to group company users regarding Internet, hardware, email, printers, telephony, and related applications, etc. * Administer user accounts and access rights. * Maintain on-premises and cloud infrastructure. * Manage backups and basic security. EXPERIENCE: * Project Management * Business Process Management * Functional knowledge of Odoo and SAP (user, basic support, integration) * Technical English (reading, writing, and basic communication) * Windows Server, LAN/WAN networks, Office 365 * VPN, basic firewalls * Virtualization (Hyper-V, VMware) * Basic database systems (SQL Server, MySQL) EDUCATION REQUIREMENTS: * Bachelor’s degree or Engineer in Computer Systems or Industrial Engineering (completed degree) WORK CONDITIONS: * Flexible working hours * Residence located near Santa Fe (preferred) * Frequent travel to Toluca Airport WORK LOCATION: Santa Fe, opposite Samara Shops COMPETENCIES AND ATTITUDES: * Confidentiality * Structured * Organized * Orderly * Proactive * Ability to work under pressure * Strong communication skills * Service orientation * Results-oriented * Excellent interpersonal skills Employment Type: Full-time Salary: $23,000.00 - $25,000.00 per month Workplace: On-site employment