Description
Position Summary:
We are seeking a professional with experience in cafeteria or restaurant management, responsible for operations, menus, regulations, and personnel management, with a focus on customer satisfaction.
Key Highlights:
1. Comprehensive cafeteria and customer service management.
2. Menu development and implementation of hygiene regulations.
3. Personnel management and administrative management of the unit.
Description and details of responsibilities
• Responsible for cafeteria administration and operations, including service areas.
• Address all customer requirements and needs promptly and effectively.
• Coordinate special services for customer meetings.
• Develop menus.
• Implement H-certification regulations and NOM-251 for food handling.
• Handle customer complaints and suggestions.
• Supervise cafeteria sales and service.
• Prepare and review purchase lists and authorize procurement.
• Administrative management of the unit (costs, revenues, expenses, services, etc.).
• Personnel management (schedule administration).
• Preferably knowledgeable in food and beverages.
• Experience in procurement and supplies.
• Inventory management.
• Performance-based management aligned with objectives.
Experience and Requirements
• Professional degree (e.g., Business Administration, Gastronomy, or Tourism), preferred.
• Minimum 3 years’ experience managing restaurants, cafeterias, or business units.
• Excellent personal presentation.
• Outstanding service-oriented attitude.
• Flexible availability for work hours.
• Proficiency in PC usage.
• Experience working under pressure.
• Personal vehicle.
• Strong verbal communication skills.
We Offer:
• Competitive salary.
• Statutory benefits.
• Excellent benefits package.
• University support.
• Bonuses and savings fund.
• Professional growth opportunities.
• Private medical services.
• Ongoing training.
**Number of vacancies** 2
**Department** Food
**Contract type** Permanent
**Work modality** On-site
**Shift** Day shift
**Working hours** Full-time
**Schedule** Excellent availability; comprehensive hiring and retirement package; dual savings; growth opportunities
**Net monthly salary** $32,000 \- $42,000 MXN
**Education** Professional degree with title
**Age** 28 \- 45 years
**Willingness to travel** No