Description and details of the activities CONVERSATIONAL ENGLISH REQUIRED Customer service experience. Strong communication skills The tasting guide is the person representing the wines; technical knowledge about the wines, winemaking process, grape varieties, vineyards, terroir, etc., is required. As well as comprehensive knowledge of the winery, especially the entire facility. Must have excellent customer service skills, generate sales, work as part of a team, assist with inventory management, keep designated areas organized, control wine serving temperatures, assist in glassware washing, prepare cheese boards, set up private tasting rooms, ensure service stations are properly arranged, Experience and requirements Minimum one year of customer service experience, friendly demeanor, enjoyment interacting with the general public, interest and enthusiasm for wine history, excellent spoken and written English language skills, excellent personal presentation, and availability to work in Valle de Guadalupe. Benefits * Benefits according to the Federal Labor Law * Transportation * Uniform * Product discounts **Number of vacancies** 2 **Area** Customer Service/Call Center/Telemarketing **Contract** Permanent **Modality** In-person **Shift** Daytime **Workload** Full-time **Schedule*** Weekends **Education** High School **English** Spoken: Advanced, Written: Advanced **Age** 22 \- 65 years **Travel availability** No