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Collection Manager Customer Service
$MXN 3,000-3,500/month
Indeed
Full-time
Onsite
No experience limit
No degree limit
C. Séptima 1172, Zona Centro, 22800 Ensenada, B.C., Mexico
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Description

**Schedule Monday to Friday 8:30 AM to 6:00 PM and Saturdays from 9:00 AM to 2:00 PM.** **Only truly interested candidates Apply Immediately! Contact us now!** Security Alarm Company is seeking a Collection Manager. If you have experience in telephone collections, negotiation skills, conflict resolution abilities, and are looking for a dynamic and challenging work environment, we invite you to join our team! **Profile:** * Minimum of 2 years of experience in accounts receivable, recovery of overdue portfolios. * Use negotiation and conflict resolution skills to handle difficult situations and achieve positive outcomes. * Communicate effectively and solve problems efficiently. * Decision-making ability * Leadership capacity **Education:** * Bachelor's degree in Accounting; open to Administration or incomplete degrees if candidate has solid accounting foundations **Job Responsibilities:** * Billing * Process invoice cancellations, issue credit and charge memos. * Perform invoice stamping * Payment complements * Management of CFDI uses, Payment methods * Portfolio management * Follow-up on collections * Continuous follow-up with debtors to advance negotiations. * Manage phone collections, meeting company-established targets. * Handle relevant documentation and information. Maintain organized and up-to-date records and files. * Maintain communication via email and phone calls. * Report progress periodically. * Keep database updated. * Expense verification. **What you need** * Proficiency in Office Suite: Intermediate Excel (for inventory management), Word, Outlook * 2 years of job-related experience * Experience in collections and billing **Skills and Competencies:** Customer service, analytical, proactive, excellent communication and presentation skills, ability to work under pressure. No criminal record, no visible tattoos Net Salary Statutory benefits Vacations Christmas bonus Employment type: Full-time, Indefinite term Salary: $3,000.00 - $3,500.00 per week Education: * Completed high school (Desirable) Experience: * Customer service and Administrative Assistant: 1 year (Required) Work location: On-site position

Source:  indeed View original post
Juan García
Indeed · HR

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