Description and details of activities **About Us:** We're a vibrant online store handling customer service for multiple stylish apparel brands. We're in search of talented individuals who can join us as E\-Commerce Customer Support Specialists. **What You'll Do:** * Assist customers via phone, email, and chat independently. * Resolve customer queries and issues in a proactive and friendly manner. * Provide detailed information about our products, orders, and shipping processes. * Guide customers through the purchasing and return processes. * Collaborate with other teams to ensure customer satisfaction for various apparel brands. Experience and requirements **What We're Looking For:** * Strong communication skills in English, both written and spoken. * Previous experience in customer service is beneficial. * Familiarity with online shopping and e\-commerce practices. * Ability to work independently and handle tasks efficiently. * Punctuality and reliability in showing up to work on time. **Requirements:** * High school diploma or equivalent; college education is a plus. * Proficient in computer usage and Microsoft Office applications. * Flexible availability, including weekends and holidays. **Available Shift Hours:** \- Mon \- Fri: 8:00 AM \- 6:00 PM \- Mon \- Fri: 8:30 AM \- 6:30 PM \- Mon \- Fri: 9:00 AM \- 7:00 PM \- Mon \- Fri: 9:30 AM \- 7:30 PM **Perks:** * Competitive pay for your independence and skills. * Opportunities for personal and professional growth. * Fun and inclusive workplace environment. Benefits * Benefits according to LFT * Onsite medical services * Cafeteria **Number of vacancies** 1 **Area** Customer Service/Call Center/Telemarketing **Contract** Permanent **Modality** In-person **Shift** Daytime **Workload** Full-time **Schedule*** Full-time * To be discussed in interview * Monday to Friday **Education** High School **English** Spoken: Advanced, Written: Advanced **Travel availability** No