Returns Assistant

Description

Position Summary: Supports the receipt, inspection, and management of products returned by customers and suppliers, conducting audits and maintaining order in the work area at a pharmaceutical distributor. Key Highlights: 1. Experience in receiving and managing product returns 2. Promotes teamwork and problem-solving 3. Ongoing training and an excellent work environment Join our team! At Difarmer, there is a place for you as a Returns Assistant. **Objective:** Receive products returned by customers and verify compliance with the company's "Returns Policy"; support general audits, cancellations, shrinkage, and supplier returns; perform cleaning and organization of the work area. **Business Type:** Pharmaceutical distributor. **Requirements:** Completed high school education, technical degree or incomplete university studies, willingness to travel **Skills:** Teamwork, logical reasoning, problem-solving, active listening, planning and organization, proposing solutions, verbal communication skills. **Knowledge:** Mathematics, proficiency in office software (Word, Excel, PowerPoint, Outlook, etc.), decision-making, loading, unloading, and general product storage, storage techniques. **Work Experience:** 1 year of experience **Responsibilities:** Receive returned goods from sales agents according to policy. Submit the list of incidents to the Returns Supervisor. Record returned goods into inventory per internal policy. Return non-compliant returns to sales agents. Receive products from business closures. Remove items from inventory for return to suppliers (items that have undergone the inventory intake process); track market withdrawals and supplier returns; handle PNOs (Poor Quality Products), conduct inspections and track shrinkage items; submit monthly shrinkage reports to the Inventory Coordinator; monitor cancellations and inject data per internal policies. Support assigned tasks, apply the 5S methodology in the work area, and meet general performance indicators. **We Offer:** Starting salary: $10,255.60 Approximately $1,550.00 salary increase after 6 months, subject to performance evaluation Monthly food vouchers Statutory benefits. Employee transportation Free uniform. Training. Excellent work environment. School supplies