Description
Job Summary:
Responsible for executing and supervising operational programs, managing resources, coordinating with stakeholders, and ensuring compliance with routes and safety protocols.
Key Highlights:
1. End-to-end management of operations and logistics.
2. Ongoing coordination and communication with clients and operators.
3. Focus on road safety and operational efficiency.
**Key Responsibilities:**
**Execution and Monitoring:** Implement and supervise operational programs, reporting incidents.
**Order Management:** Assign resources and track advances, reimbursements, and deviations.
**Resource Administration:** Verify availability of units/trailers and coordinate maintenance.
**Monitoring and Communication:** Maintain contact with operators, clients, and monitoring systems to ensure route compliance.
**Document Control:** Validate e-stamping of orders, waybills, and reports on client portals.
**Incident Management:** Report administrative, road safety, or operational incidents.
**Shift Handover:** Prepare detailed reports to ensure operational continuity.
**Safety and Best Practices:** Promote safe driving habits.
**Customer Service:** Provide support and maintain effective communication with internal and external customers.
**Requirements:**
Experience in operations, logistics, or transportation.
Availability to work rotating shifts.
Strong communication, organizational, and customer service skills.