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Evaluates quality deviations to determine cause, effect, and corrective measures. Surveys customers periodically regarding accuracy, quality, efficiency, adherence to specifications and overall customer experience.\n* Ensures work area is well maintained and in compliance with all safety regulations and department policies including ESD requirements.\n* Ensures equipment is safe, in good repair, functioning appropriately and calibrated to be in full compliance with required military, ISO and other quality standards. Participates in the evaluation, recommendation and implementation of new equipment or equipment enhancements.\n* Creates, reviews, updates, presents, manages and/or contributes to statistical, narrative, financial regularly scheduled and ad hoc written and oral reports and presentations.\n* Assesses productivity measures, identifies trends and monitors department activity.\n* Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.\n* Other duties as assigned.\n\n \n\nJob Level Specifications:* Manages experienced, professional employees and/or supervisors; and/or manages large, complex technical and/or business support teams. Accountable for the performance and results of a team and/or department.\n* Interprets and administers policies, processes and procedures that affect direct reports and the workflow of the team/department. Adapts departmental plans and priorities to address resource and operational challenges. Contributes to budget development and performance standards of department and direct reports.\n* Assignments are defined in the form of objectives. Decisions are guided by policies, procedures, business plans and independent judgment.\n* Collaborates with team(s), customers/ clients, functional peer group managers and occasionally senior management. Participates and presents at meetings with internal and external representatives.\n* Decisions may have impact on work processes and outcomes. Erroneous decisions or recommendations may result in serious delays and considerable expenditures of additional time, people and/or financial resources.\n\n \n\nWork Experience:* Typically 6\\+ years including 2\\+ years of supervisory experience\n\n \n\nEducation and Certification(s):* Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.\n\n \n\nDistinguishing Characteristics:\nWhat We Offer:\nOur employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well\\-being and opportunities to give back to your community.* Generous Paid Time Off\n* Savings Fund\n* Paid Holidays\n* Medical, Dental, Vision and Life Insurance\n* Education Assistance\n* Employee Development Resources\n* Employee Wellness, Leadership Development, and Mentorship Programs\n* Year\\-End Bonus\n* Food Coupons\n\n\nBenefits listed above may vary depending on the nature of your employment with Avnet.\nThe above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.\nAvnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non\\-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. 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Experience what’s next at Avnet! \n\nJob Summary:\nThis role supports the Semi Product Organization and performs the daily \n\n activities of proactive ship and debit renewal and releasing ZKE1 and ZOR pricing block orders. \n\nPrincipal Responsibilities:* May provide quote preparation, backlog processing, and/or other such support to product team members.\n* May Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics.\n* Ensures that good supplier relations are maintained and claims and complaints are resolved fairly, and effectively.\n* Maintains and updates electronic and/or hard copy records as required.\n* Other duties as assigned.\n\n \n\nJob Level Specifications:* Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of the job.\n* Performs functions semi\\-routine in nature and recognizes the need for occasional alternative solutions.\n* Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work.\n* Collaboration with other departments or teams may be required to perform role. May frequently respond to requests from others, internally or externally.\n* Impact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction.\n\n \n\nWork Experience:* Typically requires a minimum of two years of related experience.\n\n \n\nEducation and Certification(s):* High School Diploma or equivalent\n\n \n\nDistinguishing Characteristics:* Must have computer, email, phone, communication and problem solving skills.\n* Must be able to multi\\-task and work in a fast paced environment.\n* May require fluency in more than one language.\n\n\nWhat We Offer:\nOur employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. 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They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.\nAvnet is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. This policy of non\\-discrimination also applies to religious dress and grooming practices. Avnet will accommodate employee religious dress standards and grooming practices that do not result in undue hardship for the Company. 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