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Join Grupo Geisha Querétaro**\n\n**APPRAISER**\n------------\n\n### **What do you need to join our team?**\n\n \n\n✔️ Automotive knowledge\n\n\n✔️ Experience in the field\n\n\n✔️ Customer service skills\n\n### **What will be your main responsibilities?**\n\n \n\n✅ Sales floor and service department shifts\n\n\n✅ Customer profiling for purchase intent\n\n\n✅ Scheduling with a certified technician for mechanical evaluation\n\n\n✅ Follow-up with customers regarding completed appraisals\n\n\n✅ Final vehicle request submission, if purchase has been approved\n\n\n✅ Receipt and review of documents (purchase-related) to compile the file\n\n\n✅ Delivery of the file to the administrative assistant\n\n\n✅ Receipt and inspection of the vehicle to verify its readiness for purchase\n\n\n✅ Confirmation of payment with the customer and/or seller. 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Leveraging its deep expertise in polymeric compounds, Michelin continuously innovates to manufacture high-quality tires and components for critical applications across demanding fields as diverse as mobility, construction, aerospace, low-carbon energy, and healthcare. \n\nThe care invested in its products and profound understanding of customers inspire Michelin to deliver the best experiences—ranging from providing data- and AI-driven connected solutions for professional fleets to recommending exceptional restaurants and hotels curated by the MICHELIN Guide. Headquartered in Clermont-Ferrand, France, Michelin operates in 175 countries and employs 132,200 people.\nCBS Customer Service Representative – Billing\nMISSION: You will be part of a team responsible for managing the billing process and resolving customer billing issues or requests. This role is fundamental to our customer experience interactions and will focus on building positive relationships with both internal and external customers, as well as managing escalated issues.\nWHAT WOULD YOUR DAY-TO-DAY LOOK LIKE?* Manage and Interpret Data: Provide customers with necessary support to investigate, diagnose, and resolve billing-related questions or issues.\n* Facilitate Effective Oversight: Conduct analyses by investigating billing data, leveraging customer information within ERP and CRM tools.\n* Be a Trusted Partner: Perform account reconciliations using quantitative and qualitative data; identify potential billing issues and investigate to determine impact on other customers. Collaborate with other departments as needed to ensure timely resolution of customer requests.\n* Customer-Centric Focus: Serve as the internal voice and advocate for the customer. Build strong relationships and respond promptly to customer requests, thereby improving the overall customer experience.\n* Communicate Results: Ensure timely communication of confirmations, status updates, and resolution of any billing questions or issues.\n* Contribute to Success: Ensure accurate billing for your assigned customer base. Process manual adjustments or generate manual invoices related to billing or issue resolution.\n* Identify Opportunities: Continuously identify and pursue opportunities to improve processes and efficiency for the customer; collaborate with the team and other departments to test and implement improvements.\n\n\nREQUIREMENTS:* Bachelor’s degree in finance, accounting, business administration, or a customer service-related field.\n* 1–2 years of customer service experience handling billing operations.\n* Competencies: Information analysis, problem solving, customer service.\n* Advanced English (C1 level).\n* Proficiency with at least one CRM and one ERP system.\n\n\nIndustrias Michelin, S.A. de C.V., CAMSO Distribución México, S.A. de C.V., Michelin México Services, S.A. de C.V., and/or Michelin Sascar México, S.A. de C.V. are responsible for the use and protection of your personal data. Accordingly, you are assured that your personal information will be used solely for purposes directly related and necessary to your job application, including:\n* Identification and contact.\n* Inclusion of your file as a job applicant.\n* Evaluation of your job application according to our selection and/or recruitment process.\n* Verification of the information you provide.\n \n\nYour personal data may only be transferred to companies within our corporate group, solely for the purpose of considering you for any available positions. Your personal information will be safeguarded under strict confidentiality, and reasonable measures will be taken to prevent unauthorized use or disclosure. We have implemented physical, technical, and administrative security measures in accordance with applicable regulations. By applying to this position, you agree to share the necessary information and its processing. 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Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6453858734272212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"PHARMACY MANAGER","content":"**Date:** Nov 25, 2025\n\n\n**Address:** QUERETARO, QUERETARO, MX\n\n\n**Company:** Grupo PiSA\n\n\nLive your purpose and make a difference with Grupo PiSA.\nWith over 80 years of history, Grupo PiSA is a 100% Mexican company committed to the health and well-being of millions of people, both in Mexico and internationally. Our growth reflects the effort, passion, and dedication of a team focused on excellence.\nJoin us and become part of a company where every day is an opportunity to live \"A Life in Service of Life\".\nTogether we can transform the future of health and leave a positive mark on the world!\n**Employee Type**\nTrust\n**Position Objective**\n\nProvide and verify that appropriate customer service is delivered at Farmacia La Paz, review proper handling of assets, ensure established procedures, company policies, and current regulations are followed.\n**Responsibilities and Activities**\n* Carry out activities focused on acquiring new customers through promotional visits and calls\n\n\n* Provide point-of-sale service to contribute to achieving established goals\n\n\n* Execute operational processes in compliance with current health regulations and internal policies\n\n\n* Manage and perform administrative tasks arising from pharmacy operations\n\n\n* Perform activities related to personnel management\n\n\nExperience\n* Experience in control and administration of medications (receiving, storage, distribution, and dispensing). 2 years\n* Inventory management, expiration date control, and medication traceability processes. 2 years\n* Experience in applying good practices for medication storage and dispensing. 2 years\nKnowledge\n* Sales and customer service\n* Computer skills\n* Knowledge of basic pharmacology and medication safety\n* Knowledge of control of antibiotics, psychotropic drugs, and narcotics\nEducation\nTechnical Degree\nBachelor's Degree\n**Complementary Profile**\nExperience\nCertifications\nLanguage\n\nAt Grupo PiSA, we prohibit violence and discrimination, promoting equal opportunities, inclusion, and diversity. 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Moisés Solana 804, Prados del Mirador, 76070 Santiago de Querétaro, Qro., Mexico","infoId":"6453649067251312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"EARLY CHILDHOOD EDUCATOR IN MOISÉS SOLANA DAYCARE","content":"**EARLY CHILDHOOD EDUCATOR FOR DAYCARE IN MOISÉS SOLANA**\n\n**Responsibilities:**\n\nPlan, coordinate, advise, and supervise the implementation of pedagogical activities, assess children's development, design and implement necessary stimulation programs, as well as guide staff and users accordingly, in compliance with IMSS regulations.\n\n*ASSISTANCE TO EDUCATIONAL ASSISTANTS*\n\n**Requirements:**\n\n* Bachelor's degree in Early Childhood Education or Pedagogy **REQUIRED**\n* Must possess academic title and/or professional license.\n* Minimum one year of experience as a group leader in an educational institution serving children under 6 years of age.\n\n**We Offer:**\n\n* Monthly salary of $9,072.00 net (paid biweekly)\n* Biweekly payment of $4,536.00\n* Statutory benefits\n* Job stability\n\nAvailability to cover the following schedules:\n\nMonday to Friday:\n\n* 7:00 am to 4:00 pm\n* 8:00 am to 5:00 pm\n* 8:15 am to 5:15 pm\n\nSaturdays are occasional from 9:00 am to 12:00 pm (3 hours),\n\nbut attendance is mandatory when required due to workload and/or training.\n\nIT IS REQUIRED TO HAVE AT LEAST A HIGH SCHOOL DIPLOMA AND SIX MONTHS OF EXPERIENCE WORKING WITH CHILDREN AGED 0 TO 4 YEARS.\n\nFOR MORE INFORMATION, CONTACT \\*446\\* \\*139\\* \\*4359\\*\\*\n\nJob type: Full-time\n\nSalary: $9,072.00 per month\n\nApplication Questions:\n\n* Have you worked in similar positions? For how long?\n* Which neighborhood do you live in?\n* Do you have proof of completion of studies?\n\nEducation:\n\n* Completed Bachelor's degree (Desirable)\n\nWork Location: On-site","price":"$MXN 9,072/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764220223000","seoName":"educadora-en-guarderia-de-moises-solana","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-el-rocio/cate-medical-administration/educadora-en-guarderia-de-moises-solana-6453649067251312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"50dc3887-2c29-4a35-a4cd-9b3ba38de283","sid":"0efa47be-304c-4cc0-8761-0e7c44c103d2"},"attrParams":{"summary":null,"highLight":["Lead educational activities for children","Must have early childhood education degree","Competitive salary and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1764191333379,"categoryName":"Medical Administration","postCode":null,"secondCateCode":"healthcare-medical","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1275,1504","location":"C. Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6453204157606612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Procurement Analyst","content":"**JLL empowers you to shape a brighter way**.\n\n\nOur people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.\n\n\nAt JLL we have a strong commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance. We conduct all our searches based on this premise. Join our team!\n\n\nACTIVITIES:\n\n\nSearch, evaluation and follow-up of supplier proposals for the following systems:\n\n\nHard Services (HVAC, electrical, DTI/PCI, hydro-sanitary, control and automation, vertical transportation, PTAR, industrial kitchen equipment, potable water supply).\n\n\nSoft Services (cleaning, gardening, fumigation, confidential paper destruction, property maintenance).\n\n\nPreparation, execution and presentation of commercial exercises (RFIs, RFQs or RFPs).\n\n\nUnderstand and achieve 100% of the savings objectives according to the contract or project of your assigned account.\n\n\nAchieve \\>95% compliance in Contracts and COIs.\n\n\nIn case there is no Contract Analyst, responsible for preparation, management and negotiation of contracts, together with COI compliance.\n\n\nEvaluation of strategic suppliers together with the account team (Scorecards).\n\n\nObtain assigned annual No Liability Letters.\n\n* Work jointly with the operations area to address conflicts, opportunities, negotiations, among others, both with suppliers and end clients, maintaining follow-up in the corresponding sourcing tracker.\n\n\nSupport in responding to any internal or external audit regarding area procedures.\n\n\nREQUIREMENTS:\n\n\nMinimum 2 years in service procurement area\n\n\nCompleted bachelor's degree\n\n\nAddress: Boulevard Bernardo Quintana No. 4056 Col. San Pablo Querétaro, Qro CP: 76125\n\n\nWorking Hours: Monday to Friday from 09:00 to 18:00 hours\n\n\nIf this job description resonates with you, we encourage you to apply. We are interested in getting to know you and the value you can bring to our company!\n\n**Location:**\n\nOn\\-site –Queretaro, MEX\nIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!\n\n***JLL Privacy Notice***\n\n\nJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.\n\n\nFor more information about how JLL processes your personal data, please view our Candidate Privacy Statement.\n\n\nFor additional details please see our career site pages for each country.\n\n\nFor candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.\n\n\nJones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page \\> I want to work for JLL.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764217668000","seoName":"purchasing-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-el-rocio/cate-medical-administration/purchasing-analyst-6453204157606612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"3dca2a2e-2577-4e58-aa65-6dc2691c8dce","sid":"0efa47be-304c-4cc0-8761-0e7c44c103d2"},"attrParams":{"summary":null,"highLight":["Supplier search and evaluation","Preparation of commercial exercises","Achievement of savings objectives"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1764156574812,"categoryName":"Medical Administration","postCode":null,"secondCateCode":"healthcare-medical","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1275,1504","location":"JJMW+X3 Residencial La Vista, Qro., Mexico","infoId":"6452675552166712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Executive Secretary","content":"Job Description\n\nDirect support to the General Management in administrative tasks and agenda management. \nOrganization of meetings, preparation of minutes, and follow-up on commitments. \nHandling and control of confidential documentation. \nCoordination of travel, logistics, and internal events. \nPreparation of executive reports and presentations.\n\nRequirements\n\nBachelor's degree completed in Administration, Communications or related field.\n\nMinimum of 3 years of experience in a similar position.\n\nExcellent spelling and writing skills.\n\nProficiency in Office suite (Word, Excel, PowerPoint).\n\nStrong organizational, discretion, and effective communication skills. \nBenefits\n\nSalary Range:\n\n$17,000 – $19,000 gross monthly. \nStatutory benefits and meal allowance \nIMSS \nChristmas bonus: 15 days \nVacation bonus: 25% \nStatutory vacation \\- 12 days in the first year\n\nMONDAY TO FRIDAY FROM 9:00 TO 14:00 HRS AND FROM 15:00 TO 18:00 HRS\n\nSATURDAYS AVAILABLE FROM 8:00 TO 13:00\n\nJob type: Full-time\n\nSalary: $17,000\\.00 \\- $19,000\\.00 per month\n\nBenefits:\n\n* Cafeteria service\n\nWork location: On-site","price":"$MXN 17,000-19,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764115277000","seoName":"executive-secretariat","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-el-rocio/cate-medical-administration/executive-secretariat-6452675552166712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e9f06503-cc92-46ee-b4df-cda339ea7510","sid":"0efa47be-304c-4cc0-8761-0e7c44c103d2"},"attrParams":{"summary":null,"highLight":["Support executive team","Organize meetings and events","Confidential document management"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Residencial La Vista,Querétaro","unit":null}]},"addDate":1764115277512,"categoryName":"Medical Administration","postCode":null,"secondCateCode":"healthcare-medical","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1275,1504","location":"C. 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Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6452091521101112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"CBS Collections Analyst","content":"CBS Collections Analyst\n\\- \\- \\- \\- \\- \\- \\- \\- \\- \\- \\- \\-\nAbout Michelin \n\nMichelin is building a world-leading manufacturer of compounds and life-changing experiences. A pioneer in engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Leveraging its deep expertise in polymeric compounds, Michelin continuously innovates to produce high-quality tires and components for critical applications across demanding fields such as mobility, construction, aeronautics, low-carbon energy, and healthcare. \n\nThe care invested in its products and deep customer understanding inspires Michelin to deliver exceptional experiences. This ranges from providing data-driven, connected solutions powered by artificial intelligence for professional fleets, to recommending outstanding restaurants and hotels curated by the MICHELIN Guide. Headquartered in Clermont\\-Ferrand, France, Michelin operates in 175 countries and employs 132,200 people.\nCBS Customer Service Representative \\- Collections Analyst\nMISSION:\nThis role is responsible for handling incoming and outgoing customer calls to determine the best possible method to permanently resolve delinquent accounts, using verbal and interpersonal skills to provide excellent customer service and informed responses.\nWHAT WOULD BE THE DAY\\-TO\\-DAY RESPONSIBILITIES OF THIS ROLE?* Review and manage assigned delinquent accounts by gathering background information, documenting conversations with customers, and ensuring required notifications are sent.\n* Contact customers via phone and email to engage them and assist in resolving current delinquencies.\n* Speak directly with customers about overdue payments, investigate complaints, and verify charge accuracy.\n* Receive incoming calls and make outgoing collection calls.\n* Handle incoming customer and prospect support requests through various communication channels.\n* Contribute to team KPI achievement by improving customer satisfaction rates, cash flow, and average response and resolution times.\n* Support the payment application team in resolving unapplied payments.\n* Collaborate with other members of customer service, operations, and sales teams to escalate issues when necessary.\n\nREQUIREMENTS:* Bachelor's degree related to the field.\n* 1 to 2 years of experience in customer\\-related positions.\n* Behaviors / competencies: Negotiation, Effective Communication, Customer Service, Problem Solving.\n* Advanced English C1\n\n\nIndustrias Michelin, S.A. de C.V., CAMSO Distribución México, S.A. de C.V., Michelin México Services, S.A. de C.V. and/or Michelin Sascar México, S.A. de C.V. are responsible for the use and protection of your personal data, and hereby guarantee that your personal information will be used solely for purposes proportional and necessary to your job application:* Identification and contact.\n* Compilation of your applicant file.\n* Evaluation of your job application according to our selection and/or recruitment process.\n* Verification of the information you provide.\n \n\nYour personal data may only be transferred to companies within our group for consideration in case suitable vacancies are available. Your personal information will be kept strictly confidential and reasonable measures have been implemented to prevent unauthorized use or disclosure. We have adopted physical, technical, and administrative security measures in compliance with applicable regulations. By applying for this position, you agree to share the necessary information and its processing, while your ARCO rights remain available to you at all times. For further details, please request the complete privacy notice.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764069650000","seoName":"cbs-collection-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-el-rocio/cate-medical-administration/cbs-collection-analyst-6452091521101112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4f2e4cff-7b3e-4529-afa3-9ac9ea2d5bbb","sid":"0efa47be-304c-4cc0-8761-0e7c44c103d2"},"attrParams":{"summary":null,"highLight":["Manage delinquent accounts","Effective communication and negotiation","Customer support via phone and email"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1764069650085,"categoryName":"Medical Administration","postCode":null,"secondCateCode":"healthcare-medical","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1275,1504","location":"C. Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6452091497305812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"CBS Customer Service Representative - Billing","content":"CBS Customer Service Representative \\- Billing\n\\- \\- \\- \\- \\- \\- \\- \\- \\- \\- \\- \\-\nAbout Michelin \n\nMichelin is building a world-leading manufacturer of compounds and life-changing experiences. A pioneer in engineered materials for over 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Leveraging its deep expertise in polymeric compounds, Michelin continuously innovates to produce high-quality tires and components for critical applications across demanding fields such as mobility, construction, aerospace, low-carbon energy, and healthcare. \n\nThe care invested in its products and deep customer understanding inspire Michelin to deliver exceptional experiences. This ranges from providing connected, data-driven solutions powered by artificial intelligence for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide. Headquartered in Clermont\\-Ferrand, France, Michelin operates in 175 countries and employs 132,200 people.\nCBS Customer Service Representative \\- Billing\nMISSION: You will be part of a team responsible for processing and resolving customer billing inquiries and issues. This role is key to our customer experience interactions and will focus on building positive relationships with both internal and external customers, as well as managing escalated issues.\nWHAT WOULD YOUR DAY TO DAY LOOK LIKE?* Manage and Interpret Data: Provide customers with the necessary support to investigate, diagnose, and resolve billing-related questions or issues.\n* Facilitate Effective Direction: Perform analysis by investigating billing data, leveraging customer information within ERP and CRM tools.\n* Be a Trusted Partner: Conduct account reconciliations using quantitative and qualitative data, identify potential billing issues, and investigate to determine impact on other customers. Collaborate with other departments as needed to ensure timely resolution of customer requests.\n* Customer Focus: Serve as the internal voice and advocate for the customer. Build strong relationships and respond to their requests promptly, enhancing the overall customer experience.\n* Communicate Results: Ensure timely communication of confirmations, status updates, and resolution of any billing questions or issues.\n* Contribute to Success: Ensure accurate billing for the assigned customer base. Process manual adjustments or generate manual invoices related to billing or issue resolution.\n* Identify Opportunities: Continuously identify and pursue opportunities to improve processes and efficiency for the customer; collaborate with the team and other departments to test and implement improvements.\n\nREQUIREMENTS:* Bachelor’s degree in finance, accounting, business administration, or customer service-related field.\n* 3 to 4 years of customer service experience handling billing operations.\n* Competencies: Information analysis, Problem solving, Customer service.\n* Advanced English C1\\.\n* Experience with CRM and ERP systems.\n\n\nIndustrias Michelin, S.A. de C.V., CAMSO Distribución México, S.A. de C.V., Michelin México Services, S.A. de C.V. and/or Michelin Sascar México, S.A. de C.V. are responsible for the use and protection of your personal data. 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