Control Desk Coordinator

Description

Job Summary: Zinergia is seeking a Control Desk Coordinator to supervise and coordinate documentation, ensure compliance, and manage administrative processes for transportation services. Key Responsibilities: 1. Supervise document validation for transport services 2. Coordinate with Operations for service closure 3. Ensure compliance with SLA in documentary validation At Zinergia, we are a team of professionals aligned with our corporate mission and vision; their commitment is the driving force that propels our continued growth within the cargo trucking industry. We are seeking a CONTROL DESK COORDINATOR Requirements: * Completed Bachelor’s degree in Administration, Logistics, Industrial Engineering, Accounting, or related field * 1–3 years of experience in document control within transportation or logistics * Experience coordinating teams * Experience in administrative processes with financial impact * Proficiency in ERP systems or operational platforms Responsibilities: * Supervise the validation of digital and physical evidence for each trip * Verify that documentation meets client-specific requirements * Ensure proper file compilation per service * Coordinate correct service classification in the system * Ensure SLA compliance in document validation * Coordinate with Operations for documentary service closure * Authorize or block services lacking complete evidence * Restrict trip assignments to operators with pending items * Ensure implementation of operational locks * Monitor process non-compliance and deviations * Validate documentation prior to trip settlement * Supervise receipt of physical documents * Ensure appropriate safeguarding of files We Offer: * Statutory benefits: * 15-day year-end bonus * Savings fund ($100 per week) * 25% vacation bonus * Statutory vacation days * 100% IMSS registration * Weekly payroll payment via Banorte * Grocery vouchers worth 269 (already included in salary) WORK SCHEDULE: DAY SHIFT, MONDAY TO FRIDAY, 8:30 AM TO 6:00 PM SATURDAYS: 8:30 AM TO 1:30 PM (HOME OFFICE) Employment Type: Full-time Salary: $20,000\.00 per month Benefits: * Savings fund * Cafeteria service * Grocery vouchers Work Location: On-site employment