Collections Officer

Description

Job Summary: We are seeking talent for portfolio management and recovery, with a focus on customer service, negotiation, and digital platform management. Key Highlights: 1. Accounts receivable management and client negotiation 2. Management of digital platforms 3. Customer service and effective communication Location: Western Monterrey Concredito, a Gentera Group company, is expanding and looking for your talent. Join our team! We are a digital company with over 20 years of experience providing financial services to the mass market. Objective: Portfolio management and recovery for our Businesswomen (Clients) Requirements: * Customer service * Collections management * Negotiation, persuasion, and client communication * Knowledge and use of digital platforms * Motorcycle operation (valid Class D motorcycle license) * Full operational work availability We Offer: * Competitive salary * Statutory and above-statutory benefits * Grocery vouchers equal to 12% of gross base salary * Gasoline voucher card * Life insurance covering 48 months of salary * Major medical expense insurance * Savings fund * Thirteenth-month bonus equivalent to 30 days' pay * Savings fund * Profit-sharing * Training bonus * Attractive commissions * Work tools (mobile phone, motorcycle, protective equipment, uniforms) * Motorcycle operation mandatory (valid license required) * Agreements and discounts with over 250 companies (various services) * Flexible benefits package * Life and career plan * Job stability