Ticket Sales Agent

Job Summary: Grupo Estrella Blanca is seeking customer service and ticket collection staff with an excellent service attitude, rotating shifts. Key H
- Customer service
- Ticket collection
- Excellent service attitude

Due to expansion, we invite you to join our Logistics team as the Air Operations Manager for the second shift. Work modality: Remote work (Preferably with prior experience in this arrangement and a strong sense of commitment) Age: 26 to 48 years old English: Advanced Education: International Trade, Logistics, Tourism, or related field Schedule: Monday to Friday, 2:00 PM to 10:00 PM; weekend on-call duty twice per month Coordination of air shipments, ensuring compliance with operational requirements, documentation, regulations, and transit times. Responsibilities: End-to-end logistics tracking, from pickup to delivery, including communication with agents, airlines, and carriers. Document management: data entry, file control, AWB validation, and status updates. Review and negotiation of rates, contracted services, and correct application of Incoterms. Customer and supplier support and communication—both domestic and international—to ensure service quality. Preparation and follow-up of quotations, identification of optimal routes, coordination with origin agents, and negotiation with carriers. Administrative support in billing, reporting, supplier performance evaluation, and resolution of operational incidents. Position type: Full-time Salary: Up to $25,000.00 MXN per month Work location: Remote

Juan García
Indeed · HR