**Additional Information** **Job Number**26208489 **Job Category**Spa **Location**The St. Regis Punta Mita Resort, Lote H\-4, Punta de Mita, Nayarit, Mexico, 63734 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Schedule services for individuals and large groups using the spa or salon reservation software system. Call guests to confirm scheduled services. Answer questions regarding available services. Update the reservation and cancellation list throughout the day, notify service providers of last\-minute changes, and resolve scheduling issues as needed in coordination with the supervisor or manager. Register guests upon arrival for their appointment, confirm their first and last name, and provide general spa orientation upon arrival. Promote and sell spa or salon services. Obtain assigned cash drawer and ensure monetary accuracy, secure necessary change for expected transaction volume, and keep the cash drawer secure at all times. Process guest payments for spa or salon services and obtain payment authorization as required. Accept and record cash tips for employees. Balance, scan, and deliver receipts to Accounting. Notify Engineering of maintenance and repair needs. Report accidents, injuries, and unsafe working conditions to management. Comply with all company policies and procedures; ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; and protect company assets. Greet and acknowledge all guests according to company standards; anticipate and fulfill guest service needs; express genuine appreciation; assist guests with disabilities. Communicate with others using clear and professional language; answer telephones using proper protocol. Cultivate and maintain positive working relationships with others. Adhere to quality assurance expectations and standards. Stand, sit, or walk for extended periods of time. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. DESIRED QUALIFICATIONS Education: High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Related Work Experience: Less than 1 year of related work experience. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* St. Regis Hotels \& Resorts, combining timeless glamour with a forward\-thinking spirit, is dedicated to delivering exquisite experiences across more than 50 luxury hotels and resorts in the world’s most desirable locations. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV in the early 20th century, the brand remains committed to an unconditional level of service that anticipates guest needs—delivered flawlessly by a team of warm hosts who blend classic sophistication with modern sensibility, as well as exclusive butler service. We invite you to explore employment opportunities with St. Regis. By joining St. Regis, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.