Security Supervisor

Description

Job Summary: Supervise and verify the proper functioning of security services, ensuring compliance with instructions and standards. Key Points: 1. Ensure compliance with security procedures and policies. 2. Maintain communication and address customer observations. 3. Support civil protection and emergency procedures. **Job Objective** Supervise and verify the proper functioning of assigned security services, ensuring that operational staff comply with company instructions, procedures, and policies, as well as with standards established with the client. **Functions and Responsibilities** Operational Supervision * Maintain full staffing at assigned services * Prospect candidates in case of incomplete staffing at assigned services * Conduct supervision rounds across different services. * Verify that personnel comply with instructions, protocols, and security procedures. * Review proper shift and surveillance post coverage. * Identify and report operational incidents. Personnel Management * Supervise personnel discipline, appearance, and performance. * Verify correct use of uniforms and work equipment. * Report absences, tardiness, or service abandonment. * Support service coverage during personnel absences. Document Control * Review service logs. * Prepare supervision reports. * Inform the operations coordinator about relevant incidents. Customer Service * Maintain communication with service responsible parties. * Address customer observations or complaints. * Report risk situations or incidents. Security and Emergencies * Implement security protocols. * Coordinate actions in case of emergencies. * Support civil protection procedures. Salary: $13,000\.00 \- $15,000\.00 per month Application Question(s): * Technical Competencies: Operational Supervision Decision Making Conflict Resolution Organization * Skills and Competencies: Technical Competencies * Operational Supervision * Decision Making * Conflict Resolution * Organization Personal Competencies * Leadership * Responsibility * Effective Communication * Working Under Pressure * Honesty * Additional Requirements: * Flexible working hours. * Willingness to travel between service locations. * Vehicle operation (desirable). * Valid driver's license (desirable). Education: * Completed High School Diploma (Mandatory) Experience: * Operational supervision, security guard, or shift supervisor: 2 years (Mandatory) Work Location: On-site employment