E-commerce Executive (Shopify)

Description

Job Summary: We are seeking an E-commerce Executive to manage a Shopify store, ensure order processing, provide customer service, and optimize daily operations. Key Responsibilities: 1. Shopify store administration and optimization 2. End-to-end order management and digital customer service 3. Incident resolution and logistics coordination URGENT! We are looking for talent in E-commerce Executive (Shopify) If you know how to run an online store, solve problems quickly, and never let an order slip through the cracks without tracking… we’re looking for you. -Daily Shopify store administration: product listings, price updates, descriptions, images, and inventory control. -Complete order management: validation, processing, invoicing, and tracking through delivery. -Real-time order monitoring to prevent delays or errors. -Customer service via digital channels (messages, social media, email): inquiries, complaints, exchanges, and returns. -Incident resolution with courier services (tracking numbers, delays, lost packages, reshipments, returns). -Coordination with warehouse for accurate order fulfillment and dispatch timelines. -Daily operational optimization to improve delivery times and customer experience. -Support in uploading promotions, coupons, discounts, and campaigns within Shopify. -Monitoring of key metrics: orders, delivery times, returns, and customer satisfaction. If you enjoy operations, problem-solving, and making things HAPPEN, this role is for you. Apply now. We are not looking for average profiles.-Requirements- Minimum education: High school diploma - General Baccalaureate 3 years of experience Languages: Spanish Age: between 25 and 40 years old Keywords: director, manager, governance, regency, executive, managing, executive