Operational Control

Description

Job Summary: A prominent private security company is seeking an Administrative Assistant for its Control Desk, responsible for ensuring process quality and managing administrative activities. Key Highlights: 1. Key role in ensuring the quality of internal and external processes 2. Comprehensive personnel management, from recruitment to training 3. Customer service orientation and interpersonal interaction Description A leading company in the private security services sector seeks an Administrative Assistant for the "**Control Desk / Operational Control**" position, responsible for overseeing all activities related to ensuring process quality both within and outside the company. **Requirements**: · Bachelor’s degree in Administration / Accounting or related field · Availability to work flexible hours **Experience/Knowledge Required:** · Customer service · Interpersonal interaction · Service operations **Responsibilities**: \- Recruitment of security personnel. \- Hiring personnel, drafting contracts, and preparing personnel files. \- Daily attendance tracking of personnel. \- Payroll preparation. \- Uniform compliance monitoring and follow-up. \- Assisting personnel with required procedures. \- Preparing, managing, and tracking administrative requests and procedures. \- Preparing service attendance reports for billing purposes. \- C5 Security Permit (completion of affiliation forms, pre-qualification forms, disqualification forms, C5 booklet\). \- Conducting staff training sessions. · Proficiency in Excel · Report generation · Daily personnel entry tracking · Data entry of personnel files into the system · Issuing identification cards to newly hired personnel · Customer and plant personnel support **Desired Qualities**: · Excellent customer interaction skills · Proactive attitude · Positive demeanor **Work Schedule**: · Monday to Friday, 7:30 AM to 5:30 PM; Saturday, 7:30 AM to 1:00 PM **We Offer:** · Statutory benefits **Work Location: Monterrey City Center** Employment Type: Full-time Salary: $15,000.00 \- $18,000.00 per month Work Mode: On-site employment