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Become an ally in the comprehensive care of pets—who are part of the family!\n\nLocated in GABILONDO\n\nRequirements:\n\nGender: Unspecified\n\nOver 24 years of age\n\nExperience handling cash (minimum 1 year)\n\nEmployment stability in previous job (minimum 1 uninterrupted year)\n\nProfessional appearance\n\nAvailability to rotate shifts:\n\nShift 1: 6:00 AM to 3:00 PM\n\nShift 2: 12:00 PM to 9:00 PM\n\nShift 3: 9:00 PM to 6:00 AM\n\nMain Responsibilities:\n\nCustomer service\n\nProcessing payments from customers via various methods\n\nCash handling\n\nCash reconciliation\n\nAnswering telephone calls\n\nFilling out and tracking forms and logs\n\nConducting inventory…\n\nFull Job Description\n\nSaji Pet Hospital Group invites you to join its team as\n\nTelephone Advisor in the Call Center Department\n\nJoin and become part of a dynamic team delivering outstanding service to our customers.\n\nAs a Telephone Advisor, you’ll have the opportunity to work in an exciting environment alongside people who share your values and goals.\n\nBENEFITS\n\nFree uniforms\n\nRetention bonus\n\nWORK LOCATION: On-site employment\n\nSCHEDULE\n\nMonday through Sunday, with one weekday day off\n\nRotating shifts\n\n8:00 AM to 5:00 PM\n\n11:00 AM to 8:00 PM\n\nRESPONSIBILITIES\n\nCustomer service\n\nRegistering new customers in the system\n\nMedical appointment scheduling follow-up\n\nDirect communication with pet guardians\n\nAnswering telephone calls\n\nCleaning and maintaining order in the area\n\nTo be considered, we require your CV with photo, and confirmation that you have at least 1 year of uninterrupted customer service experience, employment stability, strong verbal communication skills, professional appearance, and a genuine affection for pets.\n\nSEND YOUR CV AND APPLY AT (663) 5192525\n\nPosition type: Full-time, Indefinite-term\n\nSalary: $3,000.00 - $3,300.00 per week\n\nBenefits:\n\nLife insurance\n\nFree uniforms\n\nExperience:\n\nCustomer service: 1 year (Mandatory)\n\nWork location: On-site employment\n\nPosition type: Full-time, Indefinite-term\n\nBenefits:\n\nFree uniforms\n\nEducation:\n\nIncomplete or ongoing high school diploma (Mandatory)\n\nWork location: On-site employment\n\nPosition type: Full-time, Indefinite-term\n\nBenefits:\n\nFree uniforms\n\nWork location: On-site employment\n\nPosition type: Full-time, Indefinite-term\n\nBenefits:\n\nOption for indefinite-term contract\n\nFree uniforms\n\nPosition type: Full-time, Indefinite-term\n\nBenefits:\n\nOption for indefinite-term contract\n\nFree uniforms\n\nWork location: On-site employment\n\nPosition type: Full-time, Indefinite-term\n\nWork location: On-site employment\n\nPosition type: Full-time\n\nSalary: $3,040.00 - $3,300.00 per week\n\nWork location: On-site employment","price":"$MXN 3,000-3,300/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1767513180000","seoName":"Cajero+en+Hospital+de+mascotas","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-el-nino/cate-sales-outbound/cajero%2Ben%2Bhospital%2Bde%2Bmascotas-6496168710387312/","localIds":"46","cateId":null,"tid":null,"logParams":{"tid":"7464686e-12b8-40e2-bae9-ad61e58760aa","sid":"2faebddc-ce9d-429c-86d3-20c73f770ef9"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tijuana,Baja California","unit":null}]},"addDate":1767513180499,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Calz. 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For this specific campaign we need someone who has\n\n* A\\-Level English (speech, writing) \\- Ingles 100%\n* Computer skills\n* Responsible individual that can make it to work on time\n* Has the ability to multi\\-tasks\n* Updating information in Excel and the database.\n* Understanding the products/services to be offered depending on the campaign (information provided during training).\n\nThis is for 2026 campaign\n\nPart time:\n\n5am a 12pm \\& 12pm a 5pm\n\nJob Types: Full\\-time, Part\\-time, Contract \nContract length: 6 months\n\nPay: $10,169\\.96 \\- $15,636\\.35 per month\n\nExpected hours: 25 per week\n\nWork Location: In person","price":"$MXN 10,169/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766585331000","seoName":"bilingual-phone-agent-2026-campaign-part-time-5am-to-12pm-and-12pm-to-5pm","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-el-nino/cate-sales-outbound/bilingual-phone-agent-2026-campaign-part-time-5am-to-12pm-and-12pm-to-5pm-6484292236889812/","localIds":"46","cateId":null,"tid":null,"logParams":{"tid":"e429cd7c-b460-4ecf-a9d6-077377a71627","sid":"2faebddc-ce9d-429c-86d3-20c73f770ef9"},"attrParams":{"summary":null,"highLight":["Bilingual Caller needed","Back Office experience required","Part-time schedule 5am-5pm","Multi-tasking and Excel skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tijuana,Baja California","unit":null}]},"addDate":1766585331006,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico","infoId":"6484219088141012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Call Center Agent","content":"**Job Description:**\n\nWe are Call Center VERVENT, a financial services company.\n\nLocated across from Parque Morelos.\n\nWe are currently seeking bilingual call center agents with call center experience. Our campaigns are primarily focused on soft collections, and we have recently added a new financial services portfolio to complement our existing ones.\n\nSchedule: We offer various shifts.\n\nMonday to Friday, 8:00 AM to 5:00 PM\n\nMonday to Friday, 9:00 AM to 6:00 PM\n\nMonday to Friday, 10:00 AM to 7:00 PM\n\nSaturdays only: 7:00 AM to 12:00 PM\n\nPlease note that these schedules may change; however, at present, we require FULL AVAILABILITY.\n\nWeekly Salary: $4,820 (pre-tax)\n\nRequirements:\n\nMinimum of 5 months’ experience\n\nProficiency in PC skills\n\nMonthly bonuses ranging from $100 to $800\n\nPosition Type: Full-time, indefinite-term contract\n\nSalary: $19,280.00 per month\n\nBenefits:\n\n* Salary increases\n* Free beverages\n* Savings fund\n* Company parking\n* Free parking\n* Option for an indefinite-term contract\n* Employee referral program\n* Life insurance\n* Discounted cafeteria service\n* Grocery vouchers\n\nWork Location: On-site employment","price":"$MXN 19,280/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766579616000","seoName":"bilingual-telephone-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-el-nino/cate-sales-outbound/bilingual-telephone-agent-6484219088141012/","localIds":"46","cateId":null,"tid":null,"logParams":{"tid":"ab83a7dd-f37c-4137-9a3b-bc7d82119a78","sid":"2faebddc-ce9d-429c-86d3-20c73f770ef9"},"attrParams":{"summary":null,"highLight":["Bilingual call center agent","Competitive salary and bonuses","Full-time position with benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tijuana,Baja California","unit":null}]},"addDate":1766579616261,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Blvd. de las Bellas Artes 397, Nueva Tijuana, 22435 Tijuana, B.C., Mexico","infoId":"6469594216614512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Telephone Operator (English–Spanish)","content":"**Bilingual Telephone Operator (English–Spanish)**\n\n**Work Mode:** In-person \n**Schedule:** Monday to Friday, 7:00 AM to 5:00 PM \n**Location:** Av. Roberto de La Madrid, San Luis, San Luis, Av. Roberto de La Madrid, 22170 Tijuana, B.C.\n\n**Job Description**\n\nWe are seeking a **Bilingual Telephone Operator** with call center experience to support our **telemarketing and lead-generation activities**. The selected candidate will be responsible for **making outbound calls in English and Spanish** to contact, identify, and generate new potential customers.\n\nThis role is ideal for a proactive individual with excellent communication skills and commercial acumen.\n\n**Responsibilities**\n\n* Make outbound calls to potential customers in **English and Spanish**.\n* Present our products/services clearly and professionally.\n* Generate and qualify leads.\n* Follow up with interested prospects.\n* Document information in the internal system.\n* Support customer acquisition and commercial growth strategies.\n\n**Requirements**\n\n* **Bilingual in English and Spanish** (advanced conversational proficiency).\n* Prior experience in **call centers**, telesales, or customer service.\n* Strong verbal communication skills and an excellent attitude.\n* Ability to work toward targets.\n* Basic computer skills.\n\n**Preferred Qualifications**\n\n* Experience in telemarketing or lead generation.\n* Knowledge of sales or marketing.\n\n**We Offer**\n\n* Competitive base salary.\n* Ongoing training.\n* Positive work environment.\n\n**Interested?**\n\nSend your CV via WhatsApp: 664 815 2621\n\nJob Type: Full\\-time\n\nPay: $3,000\\.00 \\- $3,500\\.00 per week\n\nWork Location: In person","price":"$MXN 3,000-3,500/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765437048000","seoName":"bilingual-telephone-operator-english-spanish","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-el-nino/cate-sales-outbound/bilingual-telephone-operator-english-spanish-6469594216614512/","localIds":"46","cateId":null,"tid":null,"logParams":{"tid":"16a1d93b-94b8-43cf-bb45-b054d2c053e7","sid":"2faebddc-ce9d-429c-86d3-20c73f770ef9"},"attrParams":{"summary":null,"highLight":["Bilingual in English and Spanish","Call center experience required","Competitive base salary"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tijuana,Baja California","unit":null}]},"addDate":1765437048172,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico","infoId":"6467306969382512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Intakes Strategy Manager","content":"**Shift: Monday\\-Friday 9am – 6pm PST (California time)**\n\n \n\n\n**About the Role**\n\n\n\nWe are seeking a **high\\-performance leader** to oversee and elevate our **Client Intake team**—the frontline of our law firm's success. As **Intake Operations Manager**, you’ll drive process excellence, sales conversions, and lead nurturing. You'll own **sales pipeline optimization, call monitoring, automation workflows**, and **coaching a global intake team** to consistently exceed sign\\-up targets.\n\n \n\n**Leadership \\& Team Management**\n\n\n* Lead, coach, and scale a global team of **intake specialists and call agents**.\n* Implement **performance KPIs** for call\\-to\\-sign\\-up conversion, follow\\-up speed, and retention of leads.\n* Conduct **weekly scorecard reviews**, coaching underperformers and rewarding top agents.\n\n\n**Sales \\& Conversion Strategy**\n\n\n* Own the **sales pipeline** from first call to client sign\\-up.\n* Develop **call scripts, rebuttal frameworks**, and objection\\-handling playbooks.\n* Drive **conversion rate improvements** through A/B testing of messaging and processes.\n\n\n**Call Quality Monitoring \\& Auditing**\n\n\n* Oversee **daily QA** of intake calls using platforms like RingCentral, CallRail, or similar.\n* Launch **auto\\-call back strategies** to increase contact rates.\n* Audit follow\\-ups and develop SOPs for **lead recapture and retention**.\n\n\n**Process Mapping \\& Improvement**\n\n\n* Map out the **end\\-to\\-end intake workflow** (lead source first contact sign\\-up).\n* Identify bottlenecks and optimize for speed, efficiency, and conversion.\n* Collaborate with automation engineers to enhance **Zapier/API\\-triggered workflows**.\n\n\n**Reporting \\& Analytics**\n\n\n* Track key sales KPIs using **Looker Studio dashboards**.\n* Report weekly on team performance, pipeline velocity, and close rates.\n* Recommend compensation changes or headcount scaling based on performance metrics.\n\n \n\n\n**Required Skills \\& Experience**\n\n\n* **5\\+ years** experience in a **sales\\-driven intake, call center, or client service role**, with at least 2 years in a **leadership** or **ops management** capacity.\n* Proven success in **high\\-volume inbound/outbound environments**.\n* Expert in **call coaching, QA, and callback recovery strategies**.\n* Experience with **process mapping, workflow documentation**, and systems optimization.\n* Strong proficiency with **CRM tools** (e.g., LeadDocket, Filevine, HubSpot), **call systems** (e.g., RingCentral, CallRail), and **Google Suite**.\n* Fluent in English (Spanish a plus).\n* Bonus: Experience in **PI law firm intake** or legal services a strong advantage.\n\n \n\n\n**Tools \\& Tech Stack**\n\n\n* **Call Monitoring**: RingCentral, CallRail\n* **CRM \\& Intake**: LeadDocket, Filevine\n* **Automation**: Zapier, Google Suite\n* **Analytics**: Looker Studio (Data Studio), Google Sheets Dashboards\n \n\n\n**Who You Are**\n\n\n* A **sales\\-first leader** with the **empathy to coach** and the **data skills to optimize**.\n* Driven by measurable performance and motivated by **results, not activity**.\n* Comfortable building systems, processes, and **scaling winning teams**.\n* Excited to **own a high\\-volume, high\\-reward intake pipeline** that drives growth.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765258356000","seoName":"intakes-strategy-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-el-nino/cate-sales-outbound/intakes-strategy-manager-6467306969382512/","localIds":"46","cateId":null,"tid":null,"logParams":{"tid":"300d920e-d4bc-448d-b4ef-079cfecf762e","sid":"2faebddc-ce9d-429c-86d3-20c73f770ef9"},"attrParams":{"summary":null,"highLight":["Lead global intake team","Optimize sales pipeline and conversions","Implement QA and automation workflows"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tijuana,Baja California","unit":null}]},"addDate":1765258356982,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Av. 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This role directly\n\ncontributes to reducing client attrition and supporting long\\-term organizational success.\n\nKey Responsibilities\n\n* Engage with dissatisfied, at\\-risk, or former clients to conduct thorough needs assessments and\n\nunderstand the root causes of dissatisfaction.\n\n* Utilize advanced active listening and communication techniques to de\\-escalate emotionally charged\n\nsituations and rebuild client trust.\n\n* Develop and execute strategic retention and win\\-back approaches tailored to client needs and case\n\nstatus.\n\n* Clearly present corrective action plans, improved communication pathways, and enhanced service\n\nstrategies to encourage client recommitment.\n\n* Lead high\\-stakes, often uncomfortable conversations with confidence, professionalism, and emotional\n\nresilience.\n\n* Document and categorize client concerns, service failures, and attrition indicators to track trends and\n\nidentify areas for improvement.\n\n* Collaborate with legal teams, management, and operational departments to recommend process\n\nenhancements and systemic improvements.\n\n* Maintain accurate and timely documentation of all interactions, follow\\-ups, outcomes, and KPIs within\n\ninternal systems.\n\n* Generate regular reports on retention metrics, trends, and performance indicators to support\n\nleadership decision\\-making.\n\nRequired Skills and Qualifications\n\n* Exceptional communication, conflict resolution, and interpersonal skills.\n* Proven ability to manage emotionally complex conversations with professionalism and empathy.\n* Strong critical\\-thinking abilities and the capacity to identify root causes of client dissatisfaction.\n* Excellent organizational skills, with the ability to manage multiple sensitive cases simultaneously.\n* High emotional intelligence and resilience in high\\-pressure situations.\n* Strong attention to detail and commitment to accurate documentation.\n\nPreferred Qualifications\n\n* Previous experience in client retention, customer recovery, conflict resolution, or service quality roles.\n* Background in legal services, client services, or high\\-touch customer\\-facing environments.\n* Experience working with CRM or case management systems and generating performance reports.\n* Knowledge of process improvement methodologies or service recovery frameworks.\n\nWhy Join Us\n\nThis role offers a unique opportunity to make a significant impact on client loyalty and overall service\n\nexcellence. By leading high\\-value retention conversations and driving meaningful improvements in\n\nclient experience, you will contribute directly to the firm’s long\\-term success and reputation for\n\nexceptional service.\n\nJob Types: Full\\-time, Permanent\n\nPay: $25,000\\.00 \\- $30,000\\.00 per month\n\nWork Location: In person","price":"$MXN 25,000-30,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765199337000","seoName":"client-retention-recovery-specialist-win-back","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-el-nino/cate-sales-outbound/client-retention-recovery-specialist-win-back-6466551517197012/","localIds":"46","cateId":null,"tid":null,"logParams":{"tid":"4149c262-5e89-4c07-a633-3d09af277d73","sid":"2faebddc-ce9d-429c-86d3-20c73f770ef9"},"attrParams":{"summary":null,"highLight":["Resolve client dissatisfaction","Build trust through sensitive conversations","Generate retention reports"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tijuana,Baja California","unit":null}]},"addDate":1765199337280,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Av. C Niños Héroes 725, entre 3ra. y Cuarta, Zona Centro, 22000 Tijuana, B.C., Mexico","infoId":"6466551513933112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Excellence Analyst","content":"Job Summary\n\nThe Excellence Specialist drives operational excellence by monitoring performance,\n\nanalyzing data, identifying issues, and implementing effective solutions. This role\n\ncombines reporting, analytics, call monitoring, and process improvement to ensure\n\nconsistently high standards across operations. The ideal candidate is detail\\-oriented,\n\nproactive, and passionate about continuous improvement.\n\nKey Responsibilities\n\n* Collect, review, and analyze data from multiple sources to monitor performance,\n\nidentify trends, and highlight discrepancies.\n\n* Generate regular and ad hoc reports that provide actionable insights to leadership\n\nand operational teams.\n\n* Evaluate customer interactions and calls to assess quality, uncover issues, and\n\nrecommend improvements.\n\n* Identify gaps, inefficiencies, or process issues, and propose practical, data\\-driven\n\nsolutions.\n\n* Collaborate with cross\\-functional teams to implement approved solutions and track\n\ntheir effectiveness.\n\n* Maintain thorough documentation of findings, processes, and improvements to\n\nensure transparency and knowledge sharing.\n\n* Support ongoing initiatives to enhance operational quality, accuracy, and efficiency.\n* Serve as a point of contact for reporting, analytics, and quality\\-related inquiries,\n\nproviding guidance and recommendations as needed.\n\nRequired Skills and Qualifications\n\n* Strong analytical and problem\\-solving skills with exceptional attention to detail.\n* Advanced proficiency in Excel and Google Sheets, including functions, pivot tables,\n\ndata visualization, and complex formulas.\n\n* Ability to interpret complex data and translate findings into actionable\n\nrecommendations.\n\n* Experience evaluating interactions or calls for quality assurance purposes.\n* Excellent communication and collaboration skills, with the ability to work effectively\n\nacross teams.\n\n* Highly organized, proactive, and capable of managing multiple priorities\n\nsimultaneously.\n\nPreferred Qualifications\n\n* Experience with process improvement or operational excellence initiatives.\n* Knowledge of business intelligence tools (e.g., Tableau, Power BI) and database\n\nquerying.\n\n* Previous experience in quality, analytics, or operational support roles.\n\nWhy Join Us\n\nThis role offers the opportunity to make a direct impact on operational efficiency and\n\nexcellence while collaborating with cross\\-functional teams to solve real\\-world challenges.\n\nYour insights and solutions will help drive better performance and long\\-term success for\n\nthe organization.\n\nJob Types: Full\\-time, Permanent\n\nPay: $22,000\\.00 \\- $30,000\\.00 per month\n\nWork Location: In person","price":"$MXN 22,000-30,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765199337000","seoName":"excellence-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-el-nino/cate-sales-outbound/excellence-analyst-6466551513933112/","localIds":"46","cateId":null,"tid":null,"logParams":{"tid":"f39620a0-43f0-4821-97dd-5a8d40f53078","sid":"2faebddc-ce9d-429c-86d3-20c73f770ef9"},"attrParams":{"summary":null,"highLight":["Drive operational excellence through data analysis","Generate actionable insights for leadership","Evaluate customer interactions for quality improvement"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tijuana,Baja California","unit":null}]},"addDate":1765199337026,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"1261,1266,1624","location":"Av. 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This role is the foundation of client loyalty and case\n\nsuccess—you'll create the first impression that sets the tone for the entire client\n\nexperience.\n\nWhat You Will Do\n\n Take over client communication immediately after intake signing with\n\nprofessionalism, building genuine conversation.\n\n Listen to clients' experiences, acknowledge their concerns, and ensure they feel\n\nheard and respected throughout the case process.\n\n Reassure clients they made the right choice and are in good hands.\n\n Conduct thorough intake interviews to gather comprehensive case details,\n\naccident information, and all relevant parties/witnesses/insurance details.\n\n Complete detailed intake questionnaires in the case management system with\n\naccuracy and attention to detail.\n\n Ask probing follow\\-up questions to uncover critical facts and identify important\n\ncase details\n\n Verify statute of limitations compliance and assess overall case viability against\n\nfirm standards\n\n Request \\& collect necessary documents (accident reports, insurance information,\n\nphotographs, medical records)\n\n Provide personalized follow\\-up via phone, text, and email to encourage prompt\n\nclient cooperation and document collection\n\n Maintain detailed case notes documenting concerns, special circumstances, and\n\nclient interactions.\n\nWhat We're Looking For\n\n● Natural ability to build instant genuine connections.\n\n● Professional demeanor with genuine interest in helping people\n\n● Excellent communication skills and phone presence\n\n● Strong organizational skills and attention to detail\n\n● Computer proficiency and ability to learn new software\n\n● Ability to multitask while maintaining personal touch\n\n● Professional demeanor with strong interpersonal and communication skills.\n\n● Bilingual (Spanish/English)\n\n● Ability to type at least 50 WPM\n\nPreferred (Not Necessary):\n\n Experience in roles requiring relationship\\-building (hospitality, healthcare, social\n\nservices)\n\n Background in counseling, coaching, or client success roles\n\n Prior experience in legal intake, medical intake, or insurance claims\n\nEqual Opportunity Employer Statement\n\nThe Company is an equal opportunity employer and considers all qualified applicants\n\nwithout regard to any characteristic protected under applicable federal, state, and/or\n\nlocal law or ordinance, including, without limitation, race, color, religion, sex, gender,\n\ngender identity, gender expression, pregnancy, childbirth, breastfeeding or related\n\nmedical conditions, marital status, registered domestic partner status, family\\-care\n\nstatus,\n\nveteran status, military status, age, national origin or ancestry, physical or mental\n\ndisability, medical condition, genetic information, or sexual orientation.\n\nJob Type: Permanent\n\nPay: $22,000\\.00 \\- $30,000\\.00 per month\n\nWork Location: In person","price":"$MXN 22,000-30,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765199337000","seoName":"client-welcome-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-el-nino/cate-sales-outbound/client-welcome-specialist-6466551515584212/","localIds":"46","cateId":null,"tid":null,"logParams":{"tid":"2515a555-8738-407b-ae6d-d54bfa750e66","sid":"2faebddc-ce9d-429c-86d3-20c73f770ef9"},"attrParams":{"summary":null,"highLight":["Build genuine client connections","Conduct detailed intake interviews","Bilingual (Spanish/English) required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tijuana,Baja California","unit":null}]},"addDate":1765199337154,"categoryName":"Sales - 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Location:
El Nino
Category:
Sales - Outbound
Indeed
Bilingual Telephone Customer Service Executive (Remote)
**BILINGUAL TELEPHONE CUSTOMER SERVICE AGENTS \*\*\*REMOTE WORK\*\*\***
**WE OFFER:**
\- Weekly salary of $3,550
\- Retention bonus of $3,000
\- Salary increase
\- Permanent remote work
**REQUIREMENTS:**
\- Advanced English
\- Completed secondary education
\- Must be over 18 years old
***Please apply through this channel or send a WhatsApp message to 5583689911 to schedule an interview.***
Job type: Full-time
Salary: $3,500.00 \- $3,550.00 per week
Work location: On-site employment

Av. Sor Juana Ines de la Cruz 4948, Alcala, 22106 Tijuana, B.C., Mexico
$MXN 3,550/month

Indeed
Customer Care Representative - Integon
Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.
**Job Description**
About Integon
Integon is a division in Mexico of one of the largest insurance companies in the United States of America. Since 2019, it has been certified as a Great Place To Work. Integon provides support to its insurance company affiliates, offering property and casualty insurance products.
At Integon, our customer support roles are central to our operations. As a member of our team, you will be the friendly voice that our clients rely on for support and guidance. Your main focus will be ensuring that our customers feel valued and understood.
Our Benefits
Full paid during training
Nine days of Paid Time Off (PTO) in addition to regular vacations
Fully reported wages to IMSS and Infonavit
Weekly food vouchers of $316\.79 MXN
Weekly Payment
Life and burial insurance
Parking On\-site
Wellness Center On\-site
Exclusive coffee shop on\-site
Special discounts at establishments
Employee Referral Program
Monthly activities and celebrations
This role is responsible for guiding the caller to the appropriate party based on their need and the relevant policy or claim and performing basic clerical duties
**Key Responsibilities:**
* Establishes a connection with customers to gather and capture information, to file a first notice of loss claim
* Provides an overview of the basic claims process and information of a general nature to customers.
* Receives, screens, and routes incoming telephone calls and other electronic correspondence.
* Contacts or receives contact from customers or other claim\-related third parties to obtain and/or provide necessary file information to comply with quality and process standards
* Follows established guidelines specific to each claim report or inquiry to include clear and accurate documentation
* Assist customers with scheduling auto and/or property inspections, and a rental car as needed
* Remain empathetic, and engaged during customer interactions.
* Uses online resources, system\-generated prompts, and claims knowledge to assist customers, and set expectations for the next steps to resolve their claim
**Preferred Qualifications:**
Education and Experience
* High School Diploma/ GED or equivalent experience
* Call Center experience (Preferred)
* Insurance industry knowledge (Preferred)
Functional Skills
* Ability to empathize with the customer.
* Performs routine tasks of basic complexity under general supervision.
* Computer Skills
* Good organization skills with timely follow\-up skills
* Good oral and written communication skills
* Fully Bilingual (English/Spanish)
For this position, we offer up to $ 24,000 MXN. monthly before taxes.
**Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.**
In the event you need assistance or accommodation in completing your online application, please contact Integon via WhatsApp at 664\.203\.4492
Direct General Auto \& Life, Personal Express Insurance, Century\-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 24,000/year

Indeed
Back Office Representative $22,400 Monthly
**Important:**
* **This is an on\-site position. Only candidates residing in Tijuana, Rosarito, or Tecate will be considered. We do not cover relocation expenses.**
* **A minimum B2 level of English is required for this position.**
* **WhatsApp will be the only method for follow\-up on this application.**
**Back Office Representative \- Confie Tijuana**
**Responsibilities:**
* Review and assign claims with accuracy, ensuring proper categorization based on client\-provided information.
* Analyze and interpret documentation carefully to validate and process claims effectively.
* Maintain clear and timely communication with clients to provide updates and ensure a positive experience.
* Utilize office tools and document management systems to organize, track, and process claims efficiently.
**Requirements:**
* Proven experience in customer service, **highly regarded if acquired in a call center setting,**
* **Proficient in both English and Spanish. (B2 or higher)**
You must be available to work a Monday to Friday schedule.
You also need to have valid Mexican documents to be eligible for employment.
**Join the Coolest Call Center in Tijuana!**
**Confie** is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business.
Benefits:
* **Life Insurance** (New Benefit)
* **Private health insurance** for you and your family
* Additional **paid days off**
* **Paid training** (including bonus)
* **Weekly pay** and productivity bonuses
* **Referral Bonus**, raffles with prizes and experiences (bonus up to $350 USD)
* **Rewards** and recognition program
* **Game Room** (includes ping pong, basketball mini hoops, mini hockey, arcade, massage chairs, video games, and more)
* **Employee discounts** on tuition with local universities
* **Discounts** with participating local businesses
* Competitive salary with professional **growth opportunities**
* Comprehensive training and **ongoing development**
* Collaborative and **team\-oriented** work environment
* Career **advancement opportunities** within the company
* **Excellent location** accessible via public transportation
* Savings fund and voluntary savings plan
Legal benefits
* Paid vacations and vacation premium
* Health services institution (IMSS)
* Federal Housing Credit Program (INFONAVIT/FONACOT)
* Paid public holidays as established by Mexican labor law
* Annual bonus (Aguinaldo)
* Profit\-sharing program (PTU)
* Sunday premium pay (If applicable)
* Maternity and paternity leave
### **Don't miss out on the opportunity to be part of a growing team and make a difference in customer experience!**

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 22,400/year

Indeed
Recruitment and Selection Assistant
**Idoneus Talent is seeking a Recruitment and Selection Assistant in Tijuana, Baja California**
------------------------------------------------------------------------------------------
**RECRUITMENT AND SELECTION ASSISTANT**
**Main responsibilities:**
* Call center recruitment (sales)
* High-volume talent attraction.
* Achievement of KPIs.
* Posting and updating job openings on job boards.
* Management of social media, partnerships, and direct sourcing.
* Candidate screening, interviews, and file preparation.
* Full candidate follow-up until onboarding.
* Weekly progress reports.
**Education and experience:**
* Completed bachelor’s degree (administrative or related field).
* 1 year of experience in sales / mass recruitment.
**Knowledge and skills:**
* Full proficiency in Indeed and Facebook for recruitment.
* CRM usage.
* Knowledge of commercial profiles.
* Organization and management of multiple candidates.
**We offer:**
* $15,000 gross monthly salary.
* Statutory benefits.
* Additional benefits (bonus, savings fund, food vouchers, and life insurance).
**Schedule:** Monday to Friday 9:00 – 18:00, Saturdays 9:00 – 14:00
**Work location:** Airport area, Tijuana, Baja California
**Desired education level:**
Higher education – degree holder
**Desired experience level:**
Mid-level
**Departmental function:**
Human Resources
**Industry:**
Financial Services
*This vacancy comes from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j_id=69588b2067000031000e8777&source=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 15,000/year

Indeed
Bilingual Scheduling and Telephone Customer Service Representative
Ensure the highest possible conversion of marketing leads into confirmed appointments by providing exceptional, bilingual patient service that reflects the warmth and professionalism of Bajadentistry.
***Key Responsibilities:***
Appointment Closing: Contact and persuade potential patients to schedule their consultation or treatment.
Bilingual Communication: Handle phone calls, chats, and messages in English and Spanish.
**CRM Management:** Record and track patient interactions within our system.
**Voice of the Clinic:** Serve as the clinic’s first impression, expertly resolving inquiries.
***Essential Requirements:***
**Bilingualism:** Advanced/Native English (Mandatory).
**Experience:** Minimum 1 year in call centers, sales, or scheduling (preferably in healthcare/dental sector).
**Tools:** Proficiency in Microsoft Office or Google Suite, and proven experience using CRM or appointment management systems.
**Skills:** Sales aptitude, excellent diction, and results-oriented mindset.
Benefits (Add according to company offering, maintaining consistency with the Receptionist profile):
Competitive salary and productivity/target-achievement bonuses.
IMSS and statutory benefits from day one.
Initial probationary contract with option to transition to an indefinite-term contract.
Opportunities for growth and continuous training.
**Application Process:**
Send your updated CV and indicate your English proficiency level to: gerencia.bajadentistry@gmail.com
Email Subject: Bilingual Call Center Executive – \[Your Name]
Position Type: Full-time
Salary: $12,720.40 per month
Language:
* English (Desirable)
Work Location: On-site employment

Av. Paseo de los Héroes #96 Local 35 Col, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 12,720/year

Indeed
Cashier at Pet Hospital
Job Description
SAJI Pet Hospital
SAJI Pet Hospital invites you to join its team in the cashier area. Become an ally in the comprehensive care of pets—who are part of the family!
Located in GABILONDO
Requirements:
Gender: Unspecified
Over 24 years of age
Experience handling cash (minimum 1 year)
Employment stability in previous job (minimum 1 uninterrupted year)
Professional appearance
Availability to rotate shifts:
Shift 1: 6:00 AM to 3:00 PM
Shift 2: 12:00 PM to 9:00 PM
Shift 3: 9:00 PM to 6:00 AM
Main Responsibilities:
Customer service
Processing payments from customers via various methods
Cash handling
Cash reconciliation
Answering telephone calls
Filling out and tracking forms and logs
Conducting inventory…
Full Job Description
Saji Pet Hospital Group invites you to join its team as
Telephone Advisor in the Call Center Department
Join and become part of a dynamic team delivering outstanding service to our customers.
As a Telephone Advisor, you’ll have the opportunity to work in an exciting environment alongside people who share your values and goals.
BENEFITS
Free uniforms
Retention bonus
WORK LOCATION: On-site employment
SCHEDULE
Monday through Sunday, with one weekday day off
Rotating shifts
8:00 AM to 5:00 PM
11:00 AM to 8:00 PM
RESPONSIBILITIES
Customer service
Registering new customers in the system
Medical appointment scheduling follow-up
Direct communication with pet guardians
Answering telephone calls
Cleaning and maintaining order in the area
To be considered, we require your CV with photo, and confirmation that you have at least 1 year of uninterrupted customer service experience, employment stability, strong verbal communication skills, professional appearance, and a genuine affection for pets.
SEND YOUR CV AND APPLY AT (663) 5192525
Position type: Full-time, Indefinite-term
Salary: $3,000.00 - $3,300.00 per week
Benefits:
Life insurance
Free uniforms
Experience:
Customer service: 1 year (Mandatory)
Work location: On-site employment
Position type: Full-time, Indefinite-term
Benefits:
Free uniforms
Education:
Incomplete or ongoing high school diploma (Mandatory)
Work location: On-site employment
Position type: Full-time, Indefinite-term
Benefits:
Free uniforms
Work location: On-site employment
Position type: Full-time, Indefinite-term
Benefits:
Option for indefinite-term contract
Free uniforms
Position type: Full-time, Indefinite-term
Benefits:
Option for indefinite-term contract
Free uniforms
Work location: On-site employment
Position type: Full-time, Indefinite-term
Work location: On-site employment
Position type: Full-time
Salary: $3,040.00 - $3,300.00 per week
Work location: On-site employment

Av. Ignacio Zaragoza Y/O Murua 57, Rio Tijuana 3ra Etapa, 22110 Tijuana, B.C., Mexico
$MXN 3,000-3,300/month
Indeed
Agente telefónico bilingüe / 2026 campaña - Part time - 5am a 10am
We are looking for a solid Caller with Back Office experience. The work involves providing exceptional customer services. This involves providing quotes for customers as well as answering any questions they may have. For this specific campaign we need someone who has
* A\-Level English (speech, writing) \- Ingles 100%
* Computer skills
* Responsible individual that can make it to work on time
* Has the ability to multi\-tasks
* Updating information in Excel and the database.
* Understanding the products/services to be offered depending on the campaign (information provided during training).
This is for 2026 campaign
Part time:
5am a 10 am
Monday to Friday
Pago semanal bruto \= $ 3,650
Job Types: Full\-time, Part\-time, Contract
Contract length: 6 months
Pay: $10,169\.96 \- $15,636\.35 per month
Work Location: In person

Calz. Ermita Nte. 32, Santa Cruz, 22105 Tijuana, B.C., Mexico
$MXN 10,169-15,636/year

Indeed
Night Shift Telephone Operator/Alarm Monitoring Center
Job Responsibilities:
* Telephone customer service
* Monitoring and follow-up of alarm events
* Dispatching response units upon 911 calls
* Technical support via telephone
* Taking service order requests via telephone
Job Requirements:
* Minimum two years’ verifiable residence in Tijuana.
* One year of experience in a call center.
* Completed high school education.
* Strong verbal fluency.
* Proficient computer skills.
* One year of experience working the night shift.
We Offer:
* Statutory benefits
* Annual uniforms
* And more.
Employment Type: Full-time, Indefinite
Available Schedule:
* **Night Shift: 10:00 PM to 6:00 AM (5 days per week)**
**\*Availability for one-month training in the following three shifts:**
Morning Shift: 6:00 AM to 2:00 PM
Afternoon Shift: 2:00 PM to 10:00 PM
Night Shift: 10:00 PM to 6:00 AM
Our location: Mocorito 139, Colonia Hipódromo, ZIP Code 22020, Tijuana, B.C.
Employment Type: Full-time
Salary: $14,000.00 per month
Benefits:
* Company parking
* Free parking
* Free uniforms
Application Question(s):
* Have you worked the night shift before?
* Why should you be the person hired?
Work Location: On-site employment

Jerez 557, Chapultepec, 22020 Tijuana, B.C., Mexico
$MXN 14,000/year

Indeed
BILINGUAL AGENT - MONDAY TO FRIDAY
**Tres R is looking for a BILINGUAL AGENT - MONDAY TO FRIDAY in Tijuana, Baja California**
-------------------------------------------------------------------------------
**BILINGUAL AGENT**
**Responsibilities:**
* Answer incoming calls
**Requirements:**
**Education**: Completed high school
**Language**: Intermediate / Advanced English
**Desired experience**: 6 months in a Call Center
**Must reside in Tijuana** or nearby areas
**Benefits:**
**Weekly base salary** + commissions
Statutory and above-statutory benefits from day one
Social security + Life insurance
Savings fund + Savings plan
**Schedule:**
* Monday to Friday
* 2 days off (weekend)
**Apply through this channel**
**Desired education level:**
High school
**Desired experience level:**
Entry level
**Departmental function:**
Customer service
**Industry:**
Online Media
*This job posting comes from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j_id=6952a9b967000031000df1e0&source=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
Negotiable Salary

Indeed
CUSTOMER SERVICE - MONDAY TO FRIDAY
**Tres R is seeking CUSTOMER SERVICE - MONDAY TO FRIDAY in Tijuana, Baja California**
---------------------------------------------------------------------------------
**BILINGUAL AGENT**
**Responsibilities:**
* Answer incoming calls in English and Spanish
**Requirements:**
**Education**: Completed high school
**Language**: Intermediate / Advanced English
**Desired experience**: 6 months in a Call Center
**Reside in Tijuana** or nearby areas
**We offer:**
**Weekly base salary** + bonuses
Statutory and above-statutory benefits from day one
Social security + life insurance
Savings fund + savings plan
**Schedule:**
* Monday to Friday
* 2 days off (weekend)
**Apply through this channel**
**Desired education level:**
High school
**Desired experience level:**
Entry-level
**Departmental function:**
Customer service
**Industry:**
Online Media
*This job posting originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j_id=694eb82c3c00002f00fd8162&source=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
Negotiable Salary

Indeed
Telephone Agent
Profile:
Telephone Agent (Serves as a liaison between tutors and physicians)
Education Level: Completed high school
Verbal and written communication skills
Organization and ability to manage work priorities
**Job Responsibilities:**
Scheduling consultations, follow-ups, surgeries, ultrasounds, and aesthetic procedures.
Responding to messages via WhatsApp.
Cleaning the system’s database to enable proactive calling.
Rescheduling cancellations.
Blocking physicians in the system (under medical management supervision).
Proactively prospecting clients via phone calls to encourage attendance at follow-ups and/or scheduling consultations.
Sending promotional content via WhatsApp to tutors.
Pet taxi request coordination.
Pet euthanasia arrangements.
Uploading pet photos to the clinical record.
Employment Offer:
Rotating shifts / One weekday off /
Weekly salary + Statutory benefits
Commissions (if established targets are met)
Minimum 6 months of customer service experience
Position Type: Full-time
Salary: $2,500.00 – $3,000.00 per week
Work Location: On-site employment

Av. Ignacio Zaragoza Y/O Murua 57, Rio Tijuana 3ra Etapa, 22110 Tijuana, B.C., Mexico
$MXN 2,500/month
Indeed
Bilingual Telephone Agent
**Soft Collections**
**Do you speak advanced English? This opportunity is for you!**
**$4,820 pesos per week before taxes plus monthly bonuses in USD**
**Tijuana**
**MONTHLY BONUSES**
**SUBSIDIZED CAFETERIA**
Positive work environment
Interviews tomorrow
Don’t miss out!
Job type: Full-time
Salary: $4,820.00 - $5,000.00 per week
Benefits:
* Salary increases
* Free beverages
* Free parking
* Cafeteria service
Work location: On-site employment

P.º del Parque 18025-Local G108, Rio Tijuana 3ra Etapa, 22226 Tijuana, B.C., Mexico
$MXN 4,820/month

Indeed
FREELANCE RECRUITER - 100% REMOTE
**Tres R is seeking a FREELANCE RECRUITER – 100% REMOTE in Tijuana, Baja California**
-------------------------------------------------------------------------------
We are looking for a Freelance Recruiter with experience in *national recruitment and selection* specializing in **call center, logistics, and administrative profiles**.
The position involves **mass and out-of-town recruitment**.
**We offer**:
* **Attractive, uncapped commission structure**
(Average monthly income: **$10,000 MXN**).
* **Tiered benefits program.**
* **Additional bonuses:**
+ Advertising bonus: **$500 MXN**
+ Internet bonus: **$500 MXN**
+ Mobile phone plan bonus: **$500 MXN**
*(Bonuses are awarded based on the tier achieved).*
* **100% remote employment.**
* Employment type: **Freelance**
**Profile requirements:**
* Minimum **6 months’ experience** in recruitment and selection.
* Personal **computer and internet connection**.
* Recruitment advertising tools (job portals, social media, etc.).
* Willingness to work under a **commission-, bonus-, and incentive-based model**.
**Apply through this channel**
**Desired education level:**
High school diploma (or equivalent)
**Desired experience level:**
Entry-level
**Departmental function:**
Customer service
**Industry:**
Online Media
*This job posting originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j_id=694ab02e3d00003d00134c21&source=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 10,000/month

Indeed
Customer Service (Sales)
**Activities**
**No call center // no cold calling**
***100% industrial sales***
* Prospecting and onboarding new clients.
* Preparing quotations and follow-up.
* Customer support before, during, and after the sale.
* Invoicing clients.
* Processing purchase orders.
* Tracking purchase orders.
* Weekly reporting.
* Communication with suppliers and customers.
* Quotation analysis.
* Addressing requirements of existing and potential customers.
* Identifying needs and opportunities in new markets.
* Sourcing suitable options from both new and existing suppliers.
* Following up to close sales.
**Requirements:**
* English proficiency: minimum 80% (fluency in speaking and writing; written and verbal tests required).
* Professional appearance.
* Punctual.
* Proactive.
* Organized.
* Passion for sales.
**We offer:**
* **Full-time position**: Competitive salary.
* ***ATTRACTIVE COMMISSIONS!***
* ***BONUS FOR LEARNING — ONLY FOR THE FIRST 3 MONTHS***. (Details provided via phone call.)
* Statutory benefits.
* 100% formal payroll registration.
* No probationary period.
* Attendance and punctuality bonuses, etc.
* Working days: Monday to Friday.
* Working hours: 8:00 a.m. to 5:30 p.m.
* Meal vouchers (starting from the first completed month).
Employment type: Full-time
Salary: $16,000.00 – $18,000.00 per month
Benefits:
* Meal vouchers
Work location: Onsite

Prol Paseo de los Heroes 12704, 20 de Noviembre, 22100 Tijuana, B.C., Mexico
$MXN 16,000-18,000/year

Indeed
Medical Appointment Setter
Hiring Now!
Work from Home
Location:
Must live in the Tijuana area.
We are searching for professional and compassionate patient services representatives with GREAT communication skills. Must have strong time management, willingness to learn. Our client is a large, not\-for\-profit organization that provides comprehensive primary care and community health services for people living in their area. You would be a great fit for our team if you can combine superior listening and communication skills with a passion for helping people. We provide in\-depth training and a pathway to success!
Job Duties and Responsibilities
Our Medical Appointment Setters are responsible for making calls to patients to set up an appointment. This position will also explain programs and procedures. Must be Bilingual in Spanish/English.
Responsibilities include:
* Consistently use a professional, courteous approach to facilitate communication with patients.
* Schedule appointments and record reasons for visits on the patient notes in the scheduling software system.
* Inform patients of any preparation or special requirements for their appointments
* Provide travel directions to patients when necessary.
* Verify coverage and benefits through the online process for each appointment.
* Follow established guidelines for the use and/or disclosure of protected health information.
**Qualifications**
* 1\+ year of experience in call center or medical reception.
* Excellent phone presence and communication skills.
* Motivated by targets and performance\-based incentives.
* Bilingual (English/Spanish).
* Comfortable using multiple software applications and multitasking in a fast\-paced environment.
* Passion for helping others.
Job Types: Full\-time
Apply Now!
Pay: $3,500 pesos per week plus bonuses
Work Location: Work from home (must live in the Tijuana area)
Job Type: Full\-time
Pay: From $4,000\.00 per week
Language:
* English (Required)
Location:
* Tijuana, B.C. (Município de Tijuana) (Preferred)
Work Location: In person
Expected Start Date: 05/01/2026

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 3,500-4,000/month

Indeed
Telephone Advisor
Job description:
Job description:
Job description:
Job description:
**Full job description**
**Saji Group Pet Hospital** invites you to join its team as a
**Telephone Advisor in the Call Center Department**
Join us and become part of a dynamic team dedicated to delivering exceptional service to our clients.
As a Telephone Advisor, you will have the opportunity to work in an exciting environment alongside people who share your values and goals.
**BENEFITS**
Free uniforms
Retention bonus
**WORK LOCATION**: On-site employment
**SCHEDULE**
Monday through Sunday, with one weekday day off
**ROTATING SHIFTS**
8:00 AM – 5:00 PM
11:00 AM – 8:00 PM
**RESPONSIBILITIES**
Customer service
Registration of new customers into the system
Medical appointment scheduling follow-up
Direct communication with pet guardians
Answering telephone calls
Maintaining cleanliness and order in the work area
To be considered, we require your CV with photo, as well as confirmation that you have at least one year of uninterrupted customer service experience, employment stability, strong verbal communication skills, professional appearance, and a genuine fondness for pets.
**SUBMIT YOUR CV AND APPLY AT (663) 5192525**
Employment type: Full-time, Indefinite-term contract
Salary: $3,000.00 – $3,300.00 per week
Benefits:
* Life insurance
* Free uniforms
Experience:
* Customer service: 1 year (Mandatory)
Work location: On-site employment
Employment type: Full-time, Indefinite-term contract
Benefits:
* Free uniforms
Education:
* High school diploma (incomplete or in progress) (Mandatory)
Work location: On-site employment
Employment type: Full-time, Indefinite-term contract
Benefits:
* Free uniforms
Work location: On-site employment
Employment type: Full-time, Indefinite-term contract
Benefits:
* Option for indefinite-term contract
* Free uniforms
Employment type: Full-time, Indefinite-term contract
Benefits:
* Option for indefinite-term contract
* Free uniforms
Work location: On-site employment
Employment type: Full-time, Indefinite-term contract
Salary: $3,000.00 – $3,300.00 per week
Work location: On-site employment

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 3,000-3,300/month

Indeed
Recruiter - Call Center
*This job posting originates from the Talenteca.com job board*
### **Job opening at Idoneus Talent in Tijuana, Baja California**
**RECRUITER \- CALL CENTER**
**Key responsibilities:**
* Recruitment for call center (sales)
* High-volume talent attraction.
* Achievement of KPIs.
* Posting and updating job openings on job boards.
* Management of social media, partnerships, and direct sourcing.
* Candidate screening, interviews, and file preparation.
* Full candidate follow-up until onboarding.
* Weekly progress reports.
**Education and experience:**
* Completed bachelor’s degree (administrative or related field).
* 1 year of experience in mass recruitment.
**Knowledge and skills:**
* Full proficiency in using Indeed and Facebook for recruitment.
* CRM usage.
* Understanding of commercial profiles.
* Organizational skills and ability to manage multiple candidates.
**We offer:**
* $18,000 gross monthly salary.
* Statutory benefits.
* Additional benefits (bonus, savings fund, grocery vouchers).
**Work schedule:** Monday to Friday, 9:00 AM \- 6:00 PM; Saturdays, 9:00 AM \- 2:00 PM.
**Work location:** Airport area, Tijuana, Baja California.
**Desired education level:**
Bachelor’s degree \- completed.
**Desired experience level:**
Mid-level.
**Departmental function:**
Human Resources.
**Industry:**
Financial Services.
*This job posting originates from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j\_id\=69459aa33900003700b6959a\&source\=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 18,000/year
Indeed
Agente telefónico bilingüe / 2026 campaña - Part time - 5am a 12pm & 12pm a 5pm
We are looking for a solid Caller with Back Office experience. The work involves providing exceptional customer services. This involves providing quotes for customers as well as answering any questions they may have. For this specific campaign we need someone who has
* A\-Level English (speech, writing) \- Ingles 100%
* Computer skills
* Responsible individual that can make it to work on time
* Has the ability to multi\-tasks
* Updating information in Excel and the database.
* Understanding the products/services to be offered depending on the campaign (information provided during training).
This is for 2026 campaign
Part time:
5am a 12pm \& 12pm a 5pm
Job Types: Full\-time, Part\-time, Contract
Contract length: 6 months
Pay: $10,169\.96 \- $15,636\.35 per month
Expected hours: 25 per week
Work Location: In person

Calz. Ermita Nte. 32, Santa Cruz, 22105 Tijuana, B.C., Mexico
$MXN 10,169/month

Indeed
Bilingual Call Center Agent
**Job Description:**
We are Call Center VERVENT, a financial services company.
Located across from Parque Morelos.
We are currently seeking bilingual call center agents with call center experience. Our campaigns are primarily focused on soft collections, and we have recently added a new financial services portfolio to complement our existing ones.
Schedule: We offer various shifts.
Monday to Friday, 8:00 AM to 5:00 PM
Monday to Friday, 9:00 AM to 6:00 PM
Monday to Friday, 10:00 AM to 7:00 PM
Saturdays only: 7:00 AM to 12:00 PM
Please note that these schedules may change; however, at present, we require FULL AVAILABILITY.
Weekly Salary: $4,820 (pre-tax)
Requirements:
Minimum of 5 months’ experience
Proficiency in PC skills
Monthly bonuses ranging from $100 to $800
Position Type: Full-time, indefinite-term contract
Salary: $19,280.00 per month
Benefits:
* Salary increases
* Free beverages
* Savings fund
* Company parking
* Free parking
* Option for an indefinite-term contract
* Employee referral program
* Life insurance
* Discounted cafeteria service
* Grocery vouchers
Work Location: On-site employment

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 19,280/year

Indeed
Bilingual Telephone Operator (English–Spanish)
**Bilingual Telephone Operator (English–Spanish)**
**Work Mode:** In-person
**Schedule:** Monday to Friday, 7:00 AM to 5:00 PM
**Location:** Av. Roberto de La Madrid, San Luis, San Luis, Av. Roberto de La Madrid, 22170 Tijuana, B.C.
**Job Description**
We are seeking a **Bilingual Telephone Operator** with call center experience to support our **telemarketing and lead-generation activities**. The selected candidate will be responsible for **making outbound calls in English and Spanish** to contact, identify, and generate new potential customers.
This role is ideal for a proactive individual with excellent communication skills and commercial acumen.
**Responsibilities**
* Make outbound calls to potential customers in **English and Spanish**.
* Present our products/services clearly and professionally.
* Generate and qualify leads.
* Follow up with interested prospects.
* Document information in the internal system.
* Support customer acquisition and commercial growth strategies.
**Requirements**
* **Bilingual in English and Spanish** (advanced conversational proficiency).
* Prior experience in **call centers**, telesales, or customer service.
* Strong verbal communication skills and an excellent attitude.
* Ability to work toward targets.
* Basic computer skills.
**Preferred Qualifications**
* Experience in telemarketing or lead generation.
* Knowledge of sales or marketing.
**We Offer**
* Competitive base salary.
* Ongoing training.
* Positive work environment.
**Interested?**
Send your CV via WhatsApp: 664 815 2621
Job Type: Full\-time
Pay: $3,000\.00 \- $3,500\.00 per week
Work Location: In person

Blvd. de las Bellas Artes 397, Nueva Tijuana, 22435 Tijuana, B.C., Mexico
$MXN 3,000-3,500/month

Indeed
Intakes Strategy Manager
**Shift: Monday\-Friday 9am – 6pm PST (California time)**
**About the Role**
We are seeking a **high\-performance leader** to oversee and elevate our **Client Intake team**—the frontline of our law firm's success. As **Intake Operations Manager**, you’ll drive process excellence, sales conversions, and lead nurturing. You'll own **sales pipeline optimization, call monitoring, automation workflows**, and **coaching a global intake team** to consistently exceed sign\-up targets.
**Leadership \& Team Management**
* Lead, coach, and scale a global team of **intake specialists and call agents**.
* Implement **performance KPIs** for call\-to\-sign\-up conversion, follow\-up speed, and retention of leads.
* Conduct **weekly scorecard reviews**, coaching underperformers and rewarding top agents.
**Sales \& Conversion Strategy**
* Own the **sales pipeline** from first call to client sign\-up.
* Develop **call scripts, rebuttal frameworks**, and objection\-handling playbooks.
* Drive **conversion rate improvements** through A/B testing of messaging and processes.
**Call Quality Monitoring \& Auditing**
* Oversee **daily QA** of intake calls using platforms like RingCentral, CallRail, or similar.
* Launch **auto\-call back strategies** to increase contact rates.
* Audit follow\-ups and develop SOPs for **lead recapture and retention**.
**Process Mapping \& Improvement**
* Map out the **end\-to\-end intake workflow** (lead source first contact sign\-up).
* Identify bottlenecks and optimize for speed, efficiency, and conversion.
* Collaborate with automation engineers to enhance **Zapier/API\-triggered workflows**.
**Reporting \& Analytics**
* Track key sales KPIs using **Looker Studio dashboards**.
* Report weekly on team performance, pipeline velocity, and close rates.
* Recommend compensation changes or headcount scaling based on performance metrics.
**Required Skills \& Experience**
* **5\+ years** experience in a **sales\-driven intake, call center, or client service role**, with at least 2 years in a **leadership** or **ops management** capacity.
* Proven success in **high\-volume inbound/outbound environments**.
* Expert in **call coaching, QA, and callback recovery strategies**.
* Experience with **process mapping, workflow documentation**, and systems optimization.
* Strong proficiency with **CRM tools** (e.g., LeadDocket, Filevine, HubSpot), **call systems** (e.g., RingCentral, CallRail), and **Google Suite**.
* Fluent in English (Spanish a plus).
* Bonus: Experience in **PI law firm intake** or legal services a strong advantage.
**Tools \& Tech Stack**
* **Call Monitoring**: RingCentral, CallRail
* **CRM \& Intake**: LeadDocket, Filevine
* **Automation**: Zapier, Google Suite
* **Analytics**: Looker Studio (Data Studio), Google Sheets Dashboards
**Who You Are**
* A **sales\-first leader** with the **empathy to coach** and the **data skills to optimize**.
* Driven by measurable performance and motivated by **results, not activity**.
* Comfortable building systems, processes, and **scaling winning teams**.
* Excited to **own a high\-volume, high\-reward intake pipeline** that drives growth.

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
Negotiable Salary

Indeed
Client Retention & Recovery Specialist (Win-Back)
Job Summary
The Client Retention \& Recovery Specialist plays a pivotal role in preserving client relationships and
reinforcing trust in the firm. This position focuses on engaging with dissatisfied, high\-risk, or returning
clients to diagnose concerns, resolve issues, and restore confidence in our services. The ideal
candidate possesses exceptional emotional intelligence, strong communication skills, and the ability to
navigate complex, sensitive conversations with professionalism and empathy. This role directly
contributes to reducing client attrition and supporting long\-term organizational success.
Key Responsibilities
* Engage with dissatisfied, at\-risk, or former clients to conduct thorough needs assessments and
understand the root causes of dissatisfaction.
* Utilize advanced active listening and communication techniques to de\-escalate emotionally charged
situations and rebuild client trust.
* Develop and execute strategic retention and win\-back approaches tailored to client needs and case
status.
* Clearly present corrective action plans, improved communication pathways, and enhanced service
strategies to encourage client recommitment.
* Lead high\-stakes, often uncomfortable conversations with confidence, professionalism, and emotional
resilience.
* Document and categorize client concerns, service failures, and attrition indicators to track trends and
identify areas for improvement.
* Collaborate with legal teams, management, and operational departments to recommend process
enhancements and systemic improvements.
* Maintain accurate and timely documentation of all interactions, follow\-ups, outcomes, and KPIs within
internal systems.
* Generate regular reports on retention metrics, trends, and performance indicators to support
leadership decision\-making.
Required Skills and Qualifications
* Exceptional communication, conflict resolution, and interpersonal skills.
* Proven ability to manage emotionally complex conversations with professionalism and empathy.
* Strong critical\-thinking abilities and the capacity to identify root causes of client dissatisfaction.
* Excellent organizational skills, with the ability to manage multiple sensitive cases simultaneously.
* High emotional intelligence and resilience in high\-pressure situations.
* Strong attention to detail and commitment to accurate documentation.
Preferred Qualifications
* Previous experience in client retention, customer recovery, conflict resolution, or service quality roles.
* Background in legal services, client services, or high\-touch customer\-facing environments.
* Experience working with CRM or case management systems and generating performance reports.
* Knowledge of process improvement methodologies or service recovery frameworks.
Why Join Us
This role offers a unique opportunity to make a significant impact on client loyalty and overall service
excellence. By leading high\-value retention conversations and driving meaningful improvements in
client experience, you will contribute directly to the firm’s long\-term success and reputation for
exceptional service.
Job Types: Full\-time, Permanent
Pay: $25,000\.00 \- $30,000\.00 per month
Work Location: In person

Av. C Niños Héroes 725, entre 3ra. y Cuarta, Zona Centro, 22000 Tijuana, B.C., Mexico
$MXN 25,000-30,000/year

Indeed
Excellence Analyst
Job Summary
The Excellence Specialist drives operational excellence by monitoring performance,
analyzing data, identifying issues, and implementing effective solutions. This role
combines reporting, analytics, call monitoring, and process improvement to ensure
consistently high standards across operations. The ideal candidate is detail\-oriented,
proactive, and passionate about continuous improvement.
Key Responsibilities
* Collect, review, and analyze data from multiple sources to monitor performance,
identify trends, and highlight discrepancies.
* Generate regular and ad hoc reports that provide actionable insights to leadership
and operational teams.
* Evaluate customer interactions and calls to assess quality, uncover issues, and
recommend improvements.
* Identify gaps, inefficiencies, or process issues, and propose practical, data\-driven
solutions.
* Collaborate with cross\-functional teams to implement approved solutions and track
their effectiveness.
* Maintain thorough documentation of findings, processes, and improvements to
ensure transparency and knowledge sharing.
* Support ongoing initiatives to enhance operational quality, accuracy, and efficiency.
* Serve as a point of contact for reporting, analytics, and quality\-related inquiries,
providing guidance and recommendations as needed.
Required Skills and Qualifications
* Strong analytical and problem\-solving skills with exceptional attention to detail.
* Advanced proficiency in Excel and Google Sheets, including functions, pivot tables,
data visualization, and complex formulas.
* Ability to interpret complex data and translate findings into actionable
recommendations.
* Experience evaluating interactions or calls for quality assurance purposes.
* Excellent communication and collaboration skills, with the ability to work effectively
across teams.
* Highly organized, proactive, and capable of managing multiple priorities
simultaneously.
Preferred Qualifications
* Experience with process improvement or operational excellence initiatives.
* Knowledge of business intelligence tools (e.g., Tableau, Power BI) and database
querying.
* Previous experience in quality, analytics, or operational support roles.
Why Join Us
This role offers the opportunity to make a direct impact on operational efficiency and
excellence while collaborating with cross\-functional teams to solve real\-world challenges.
Your insights and solutions will help drive better performance and long\-term success for
the organization.
Job Types: Full\-time, Permanent
Pay: $22,000\.00 \- $30,000\.00 per month
Work Location: In person

Av. C Niños Héroes 725, entre 3ra. y Cuarta, Zona Centro, 22000 Tijuana, B.C., Mexico
$MXN 22,000-30,000/year

Indeed
Client Welcome Specialist
The Role
We are seeking a confident, detail\-oriented Client Welcome Specialist to be the vital first
touchpoint for new clients immediately after intake is signed. You will create
connections while ensuring comprehensive intake documentation and case viability
assessment. This role is the foundation of client loyalty and case
success—you'll create the first impression that sets the tone for the entire client
experience.
What You Will Do
Take over client communication immediately after intake signing with
professionalism, building genuine conversation.
Listen to clients' experiences, acknowledge their concerns, and ensure they feel
heard and respected throughout the case process.
Reassure clients they made the right choice and are in good hands.
Conduct thorough intake interviews to gather comprehensive case details,
accident information, and all relevant parties/witnesses/insurance details.
Complete detailed intake questionnaires in the case management system with
accuracy and attention to detail.
Ask probing follow\-up questions to uncover critical facts and identify important
case details
Verify statute of limitations compliance and assess overall case viability against
firm standards
Request \& collect necessary documents (accident reports, insurance information,
photographs, medical records)
Provide personalized follow\-up via phone, text, and email to encourage prompt
client cooperation and document collection
Maintain detailed case notes documenting concerns, special circumstances, and
client interactions.
What We're Looking For
● Natural ability to build instant genuine connections.
● Professional demeanor with genuine interest in helping people
● Excellent communication skills and phone presence
● Strong organizational skills and attention to detail
● Computer proficiency and ability to learn new software
● Ability to multitask while maintaining personal touch
● Professional demeanor with strong interpersonal and communication skills.
● Bilingual (Spanish/English)
● Ability to type at least 50 WPM
Preferred (Not Necessary):
Experience in roles requiring relationship\-building (hospitality, healthcare, social
services)
Background in counseling, coaching, or client success roles
Prior experience in legal intake, medical intake, or insurance claims
Equal Opportunity Employer Statement
The Company is an equal opportunity employer and considers all qualified applicants
without regard to any characteristic protected under applicable federal, state, and/or
local law or ordinance, including, without limitation, race, color, religion, sex, gender,
gender identity, gender expression, pregnancy, childbirth, breastfeeding or related
medical conditions, marital status, registered domestic partner status, family\-care
status,
veteran status, military status, age, national origin or ancestry, physical or mental
disability, medical condition, genetic information, or sexual orientation.
Job Type: Permanent
Pay: $22,000\.00 \- $30,000\.00 per month
Work Location: In person

Av. C Niños Héroes 725, entre 3ra. y Cuarta, Zona Centro, 22000 Tijuana, B.C., Mexico
$MXN 22,000-30,000/year

Indeed
Bilingual Call Center
**Profile:**
· Previous experience in a customer support position
· Strong oral and telephone communication skills, as well as active listening abilities
· Customer-oriented and able to adapt to different personality types
· Ability to multitask, prioritize, and manage time effectively
· **Conversational English**
**JOB DESCRIPTION:**
· Handle a high volume of incoming and outgoing calls promptly
· Identify customer needs, clarify information, investigate each issue, and provide solutions or alternatives
· Build sustainable relationships and manage patient schedules
· Meet personal and team qualitative and quantitative goals
Schedule:
Monday to Sunday
2:00 PM to 10:00 PM / midweek break
**REQUIREMENTS:**
* 25 years of age or older
* Experience in call center
* Flexible availability
* Conversational English
Position type: Full-time, Indefinite duration
Salary: $3,400.00 per week
Benefits:
* Gym discount
* Discounts and preferential pricing
* Option for indefinite contract
* Referral program
* Free uniforms
* Additional vacation days or paid leave
* Grocery vouchers
Education:
* High school diploma (Mandatory)
Experience:
* call center: 2 years (Mandatory)
* Customer service: 2 years (Mandatory)
Language:
* English (Mandatory)
Work location: On-site job

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 3,400/month

Indeed
Sales Executive | CETYS Postgraduate Programs
Postgraduate Business Executive
Job Profile:
* Bachelor's degree in Business Administration, Industrial Engineering, Communication, or related field (completed or in progress).
* 1 year of experience in sales, telemarketing, or customer service.
* Prospecting companies and potential clients for enrollment in Postgraduate and Executive Education programs.
* Public relations and networking to promote educational offerings.
* Negotiation and management of agreements for group enrollments.
* Representing the institution at exhibitions and conferences.
Technical Skills:
* Public Relations.
* Proficiency in Microsoft Office Suite.
* Knowledge of CRM systems.
Interpersonal Competencies and Skills:
* Customer service orientation and client interaction skills.
* Excellent personal presentation.
* Strong negotiation and persuasion abilities.
* Ability to work independently and as part of a team.
* Excellent oral and written communication skills.
Job Type: Full-time
Salary: $19,000.00 - $22,000.00 per month
Education Requirements:
* Completed bachelor's degree (Desirable)
Work Location: On-site

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 19,000-22,000/year

Indeed
Customer Service Agent
*This job posting comes from the Talenteca.com job board*
### **Job opening at Tres R in Tijuana, Baja California**
### **Do you have customer service experience and speak English?**
### **Join our team!**
**Job offer:**
* Weekly payments
* 2 days off per week
* Paid training
### **Responsibilities:**
* Process payments for insured customers via inbound and outbound calls.
* Manage policy reinstatements through incoming and outgoing calls.
* Handle general inquiries and provide solutions to customers.
* Provide receipts and proof of insurance when required.
### **Requirements:**
* English **B2 or C1 level**.
* **6 months to 1 year** of experience in customer service or call center.
* Availability to work **onsite**.
### **Benefits:**
* Private minor medical expense insurance (does not replace IMSS)
* Transportation assistance
* Payroll-deducted loans
* Internal credit options
* 3 additional balance days on top of vacation
* Free meals for 2 weeks
* Discounts at stores, schools, and restaurants
**Desired education level:**
High School
**Desired experience level:**
Entry Level
**Departmental function:**
Customer Service
**Industry:**
Insurance / Insurance Company
*This job posting comes from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j_id=692605653d00003a00cfcc6c&source=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
Negotiable Salary

Indeed
Call Center Executive
WE'RE HIRING CALL CENTER EXECUTIVES!
Join our team and work from the office in a professional, dynamic, and results-driven environment.
What will you do?
Prospect potential clients for product sales.
Follow-up with pre-sale clients.
Connect with profitable clients and channel re-purchase opportunities.
Requirements:
✅ Strong communication skills
✅ Results-oriented and positive attitude
✅ Service mindset
✅ Honest, responsible, and proactive.
We offer:
100% commission-based earnings exceeding $6000 monthly.
100% commission structure
In-person office work
✅ Flexible working hours
Limited positions available
"Work just 4 hours daily, Monday through Saturday, earning 100% commission income exceeding $3000 weekly."
✅ Mid-term staffing selection for market expansion in the United States.
Ideal for motivated individuals with a winning mindset and opportunities for short- and mid-term growth.
Start your career in sales and generate unlimited income!
Job type: Part-time, Indefinite duration
Salary: $6,000.00 - $8,000.00 per month
Expected hours: 20 per week
Benefits:
* Flexible schedules
* Option for indefinite contract
* Major medical insurance
Work location: On-site position

De Las Rosas 8A, Las Vegas, 22115 Tijuana, B.C., Mexico
$MXN 6,000-8,000/month

Indeed
Bilingual Customer Service Agent
*This job posting comes from the Talenteca.com job board*
### **Job opening for company Tres R in Tijuana, Baja California**
### **Customer Service Representative\-No call center experience needed**
### **Responsibilities**
* Process **payments from insured customers** through inbound and outbound calls.
* Manage **policy reinstatements** via inbound and outbound calls.
* Provide **customer support and solutions** to general inquiries.
* Issue **insurance receipts** when required.
### **Requirements**
* **6 months** of previous experience in customer service or call center.
* English **B2 or C1** level required.
* Availability to work **Monday to Saturday**, with **2 days off** (48 hours per week).
### **Compensation**
* **$4,701 MXN weekly**.
### **Benefits and perks**
* **Private minor medical expense insurance** (does not replace IMSS).
* **Transportation allowance**.
* **Payroll loans**.
* **Internal credits**.
* **3 additional balance days** on top of vacation.
* **Free meals during the first 2 weeks**.
* Discounts at **stores, schools, and restaurants**.
**Desired education level:**
Basic
**Desired experience level:**
Interns
**Departmental function:**
Customer service
**Industry:**
Insurance / Insurance company
*This job posting comes from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j\_id\=691cbb5f3a00003600476bc9\&source\=indeed*

Rosario Castellanos 10501, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico
$MXN 4,701/month

Indeed
Call Center Agent
We are seeking a dedicated and customer-oriented individual to join our team as a Bilingual Call Center Representative. The ideal candidate will be fluent in both English and Spanish, possess excellent communication skills, and demonstrate a strong commitment to providing exceptional service.
**CONTRARO POR TIEMPO DETERMINADO POR 6 MESES**
Requirements:
\- Fluency in both English and Spanish (written and verbal).
\- Excellent communication skills, both verbal and written.
\- Previous experience in a customer service or call center role preferred.
\- Proficiency in using computers and various software applications.
\- Flexibility to work graveyard shifts.
Tipo de puesto: Tiempo completo
Sueldo: $15,000\.00 \- $20,000\.00 al mes
Horario: 6AM A 2PM DE DOMINGO A JUEVES
Incluye días feriados
Incluye fines de semana
Turno de 8 horas
Bachillerato terminado (Deseable)
Experiencia:
Atención al cliente: 1 años (Obligatorio)
Idioma:
Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
Tipo de puesto: Tiempo completo
Sueldo: $15,000\.00 \- $20,000\.00 al mes
Lugar de trabajo: Empleo presencial
Tipo de puesto: Tiempo completo
Tipo de puesto: Temporal por 6 meses
Pago complementario:
* Bono de asistencia
* Bono de puntualidad
Tipo de jornada:
* Diurno
* Incluye fines de semana
* Turno de 8 horas
Idioma:
* Ingles
**CONTRARO POR TIEMPO DETERMINADO POR 6 MESES**
Tipo de puesto: Tiempo completo, Por temporada
Duración del contrato: 6 meses
Sueldo: $12,536\.94 \- $16,447\.79 al mes
Lugar de trabajo: Empleo presencial

Blvr. Altiplano 799, Altiplano, 22204 Tijuana, B.C., Mexico
$MXN 12,536-16,447/year
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